Bedfolk Omdömen 

283
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a luxe cotton bedding set and loved it so much we bought a second! Gorgeous colours and the luxe cotton feels so soft and smooth sliding into bed feels even more of a treat. Everything feels re... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a reversible throw from Bedfolk. The colours matched perfectly with bed linen we’d previously bought from them. The weight is just right (not too heavy) and it is clearly well made.

Betygsatt 5 av 5 stjärnor

I have bought two products so far, the wash bag and make up bag in yellow. They are super soft and you can tell they are made well and will last. I wanted something made from cotton and having done re... Se mer

Betygsatt 5 av 5 stjärnor

My first purchase was the linen duvet cover in moss (I’d been eyeing up this interesting piece for a while) as I wanted to experience for myself the reason for all the rave reviews. ‘How can linen... Se mer

Företagsinformation

  1. Heminredningsaffär

Skrivet av företaget

Luxury comfort essentials to help you wind down well.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

283 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(283)

83 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Beautiful quality products!

Couldn’t be more pleased with my purchases, beautiful quality products, beautifully packaged, wouldn’t hesitate in recommending Bedfolk.

7 juli 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Scottie,

Thank you so much for your fantastic review! Very glad you're so pleased with your purchases and the quality of our products and packaging.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Betygsatt 5 av 5 stjärnor

I came across Bedfolk while googling…

I came across Bedfolk while googling online end of June and I have just received my 5th order from them and its only July!:) I am totally hooked. The quality is just sooooo amazing, from the towels, linen and relaxed cotton but my absolute favourite is the rose quilt, so silky soft. Great customer service as well, I highly recommend

15 juli 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Maria,

Thank you so much for your fantastic review! We're so happy you found us and five orders in a matter of a few weeks is very impressive!

We're delighted you're so happy with the high quaility of our products and commitment to great customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Fantastic Products and Customer Service that stands out

I don't usually take the time to do reviews about companies. But my experience with Bedfolk has always been fantastic.

Firstly, the products. The quality of the products is simply fantastic. It's hotel quality, and if you're really looking to add the luxury feel to a bedroom and enchance the design with beautiful colours - this is definitely the one. Also - a big selling point for us was we really found it hard to find superking size pillow cases which Bedfolk do. So I know when looking for treat bedding - I'll come to Bedfolk.

Secondly, the customer service. In a world now where you feel like all you get AI bots and stuck on window chats that don't answer your question and feel like you get a "Computer says no" response - Bedfolk stands out. I got in touch as I was looking for superking pillows cases that seems to be out of stock for John Lewis and Bedfolk. I emailed to inquire about the possibility of knowing when this item would be back in stock. Ashley got in touch within 24 hours, stating they had found stock in the warehouse and placed an order for me on the spot. They're tone in the email was helpful, friendly and personable. Due to where I feel like other companies are going with their customer service, Bedfolk's team simply stands out. And for this reason - I wouldn't hesitate to recommend and purchase with them again.

9 juli 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Jenna

Thank you so much for your wonderful review! We so appreciate your positive feedback and kind words, and we're delighted that you are so impressed with the high quality of our products and our commitment to providing excellent customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Went on line shopping Bedfolk.com

Went on line shopping Bedfolk.com
Made a few mistakes - not realising until after check out!!
Contacted Bedfolk, Ashley communicated very well and Hrlped me through the process- outstanding customer service/ support!!
By the way, the bed linens are super luxurious!! Love it so much we have purchased more than one set!!
Highly recommended!!

9 juli 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Chris,

Thank you so much for your extremely kind and positive review. We're very glad we were able to help and that you love our products and appreciate our commitment to high standards of customer service and quality.

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Excellent customer service and beautiful products!

I’ve been a returning customer and I’ve always been impressed by the quality of Bedfolk’s products – beautifully made, soft, and exactly as described.

What really stands out, though, is their customer service. Even when something didn’t go as planned with one of my orders, the team went above and beyond to resolve it with kindness and professionalism.
It’s rare to find a brand that not only offers great products but also truly cares about its customers. Highly recommend!💖

8 juli 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Anca,

Thank you so much for your lovely review! So glad we were able to help you when a delivery didn't go as planned, and we really appreciate your loyalty and extremely kind words about our products and customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

beautiful dressing gown

Exactly the gift my daughter in law wanted and she loves it, beautiful colour and delicious material quality

11 juni 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Renee,

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

For that little something extra…..

I’ve been using Bedfolk for a number of years now and they have never let me down.
The quality of their goods are to a very high standard. They use the best materials and fabrics to produce luxury items which are not cheap but for that little something special it is so worth it.
In particular I love the bedding, especially the linen and relaxed cotton, it can turn an ordinary looking bedroom into a calm luxurious oasis.
The bedding doesn’t need any special washing requirements and has washed well over and over again. The colours are great too and can be mixed or matched.
I have had superb customer service support too from this company when I ordered incorrectly. It was several months before I opened the box ( as it was a gift) and realised I had ordered the wrong size. There was no discussion about the length of time I had had this item and it was exchanged immediately.
Delivery time is excellent and items come in a very nice box with tissue paper making it excellent to send as gifts.

2 maj 2025
Omdöme utan inbjudan
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Svar från Bedfolk

Thank you so much for your wonderful review. So detailed, positive, and kind!

We're delighted that you love our products and the customer service we offer which is of utmost importance to us.

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

The best bedding brand you'll find

The best bedding brand you'll find. Healthy, wonderful quality, washes well. Changed all my bedding and throws to Bedfolk.

1 juni 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Karolina,

Thanks so much for your kind and positive review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Bedfolk Linen Bedding

Bedfolk Linen Bedding
I am thrilled with my recent purchase and love the quality of the bedding.
As a women in her 50’s - it is super important to get a good nights sleep and Im sure the bedding plays a big part in this!

9 juni 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Clare,

Thank you so much for your lovely review. We're so happy that you are thrilled with your recent purchase.

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

The service from bedfolk is excellent

The service from bedfolk is excellent, fast delivery and efficient. The sheets and covers are comfortable, high quality. Highly recommended.

8 juni 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Hong,

Thank you so much for your fantastic review! So happy you found our service to be excellent and our bedding so comfortable and high quality! It's what we strive for!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

So pleased I took the plunge!

I’d been considering purchasing from Bedfolk for a while and finally took the plunge…I’m so pleased I did, I love it. I’ve bought the relaxed cotton set in Ink, with Sage contrasting pillows… they look and feel great. Cool but warm…sounds bizarre but it’s true! The relaxed look is great and the ink colour looks classy but casual. Highly recommend.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Wendy

Thank you so much for taking the plunge! We're delighted that you're so pleased you did too! Thanks so much for a wonderful review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 2 av 5 stjärnor

Not at all impressed

Not at all impressed. It took nearly a week to dispatch what should be a very simple order and then sent with a courier that couldn't deliver on time. I waited in all evening for delivery which was then cancelled at 9.30pm and rearranged.

7 juni 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Chris,

I am so sorry to hear that your experience with us was not positive and that you faced delays and inconvenience with the delivery of your order.

Please do reach out to us at customercare@bedfolk.com if you need to discuss further - we're always here and happy to help!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Great company who knows how to do…

Great company who knows how to do things right! . Quality products, described honestly. Delivered on time , wrapped and presented tastefully. Absolutely would recommend Bedfolk . I will be back for more 😁

3 juni 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Gary

We're so grateful for your lovely review and delighted that you're so happy with the products we offer and service provided.

Thank you so much!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Best bedding I have bought…

The linen bedding bundle from Bedfolk is the best bedding I have ever bought. Exquisite quality and softness, beautiful colour and wonderful to sleep in. Would highly recommend.

27 maj 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Thank you so much for your lovely review!

Kindest wishes, Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Fantastic Quality

The bedfolk products I purchased firstly, are beautiful. The fabric is so soft and such good quality, everything met expectations and beyond. Some beautiful bits purchased for our new baby! Also the parcel arrived very quickly and it was beautifully wrapped and presented. Everything I have experienced with this brand is top quality - I would recommend!

7 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Returning customer

Returning customer. Cloud soft bed linen, purchased for our own bed and for our guests. Our son and daughter in law loved the linen bedding so much when they came to stay that we bought them a complete set for Christmas.

31 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bedfolk really strive for great customer service

Bedfolk really strive for great customer service and it is a pleasure to shop with them. Quality products that arrive beautifully packaged. This is my second purchase but won’t be my last. My recent purchase was the bathmat which is so soft underfoot and a lovely neutral fawn colour. Love their products!

15 april 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Jackie,

Thank you so much for your lovely review!

We're so pleased that you love our products and recognise how important great customer service is to us.

Thank you once again!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

Fabulous products- linen pillow cases…

Fabulous products- linen pillow cases and cotton throw. Had had linen and cotton duvet covers previously and love them all. Very well made products in great colours. Beautifully packaged with care.

14 april 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Ruth,

Thank you so much for your great review! So happy you love the products you've purchased from us, their quality and the colours!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 5 av 5 stjärnor

A dream to sleep in.

Bedfolk are a great British company to order from. They are quick to help with any queries.
I've had a few Bedding Bundles in the last few years and just treated myself to the Linen ink Super king set. Linen is expensive so I wanted a set I knew would last. It washes well and I find it extremely comfortable to sleep in. My last set of linen is in really good condition after at least three years of using every other week.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Bedfolk

Svar från Bedfolk

Hi Charlotte

Thank you so much for your lovely review! We're so pleased that you love our linen and that you've been so happy with our high levels of product quality and customer service!

Kindest wishes,

Ashley - Bedfolk Customer Care

Betygsatt 3 av 5 stjärnor

good quality but overpriced for its level of quality

So with warmer months approaching I needed two new super king bedding sets. I purchased the first one from another major luxury bedding company which I wont name. that was a crisp cool cotton product. So the equivalent to what I purchased here at Bedfolk. I couldn’t find another colour I liked so done a search to find Bedfolk, who I had never heard of, but it looked good quality and thought I would give them a go.

Bedfolk was more than twice the price as the other leading bedding company, but I don’t mind paying more for something luxury and better quality. I’m in no way a penny pincher, so to speak.

I found bedfolk to be a very good quality for the crisp cotton bed set. But nothing special. In fact, it was probably a touch better quality in thickness, but not in softness or airiness as the other brand I bought.

I’m sure bedfolk have some fantastic story as to why their cotton is more expensive. Comes from an ancient tribe in Timbuctoo or something. Marketing yardee ya. But the reality is this. Its simply not worth the price of £270.00 quid for a bed set that includes a duvet cover, sheet and two pillow cases. Especially when you can get a slightly better one over half the price from a leading luxury bedding online retailer.

I would probably buy another set from Bedfolk, should they have some kind of 40 percent discount or something. But overall wouldn’t buy from here again based on value to quality ratio.

1 april 2025
Omdöme utan inbjudan

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