Bought a luxe cotton bedding set and loved it so much we bought a second! Gorgeous colours and the luxe cotton feels so soft and smooth sliding into bed feels even more of a treat. Everything feels re... Se mer
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Det här tycker kunderna
We ordered a reversible throw from Bedfolk. The colours matched perfectly with bed linen we’d previously bought from them. The weight is just right (not too heavy) and it is clearly well made.
I have bought two products so far, the wash bag and make up bag in yellow. They are super soft and you can tell they are made well and will last. I wanted something made from cotton and having done re... Se mer
My first purchase was the linen duvet cover in moss (I’d been eyeing up this interesting piece for a while) as I wanted to experience for myself the reason for all the rave reviews. ‘How can linen... Se mer
Företagsinformation
Skrivet av företaget
Luxury comfort essentials to help you wind down well.
Kontaktuppgifter
Unit 42b Lansdown Industrial Estate, GL51 8PL, Cheltenham, Storbritannien
- 01242 339161
- customercare@bedfolk.com
- www.bedfolk.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional customer service and quality
I ordered a luxe and a relaxed cotton set from Bedfolk, I had by mistake ordered the Luxe in an incorrect size and had decided I preferred the relaxed cotton, nothing was too much trouble for the Bedfolk team, the return was easy and efficient they read my notes on the return emailed me and confirmed my exchange , the products are exceptional quality but it's the customer service that will keep me coming back time and time again. Thankyou Bedfolk

Svar från Bedfolk
Bedfolk were extremely unhelpful
Bedfolk were extremely unhelpful when I wrote to them explaining that my rust coloured pillow cases had faded dramatically whereas the ochre ones had not -both being exposed to the same amount of light. They confirmed that there is no warning on their instructions about not exposing them to sunlight. They said that the ochre ones may fade in the future! Quote from Ashley -"The ochre could probably will fade in time if continued exposure occurs- it may just be taking longer to fade - there is no guarantee; it's always simply a risk".
I don't normally write reviews but in this case was so incensed by their very arrogant and totally unhelpful approach to myself as a customer who bought these items not expecting fading. Dreadful customer service.

Svar från Bedfolk
Beautiful Robe/Dressing Gown
The Dressing Gown I ordered was really lovely. Fantastic quality, & great to know it is ethically made .
Customer service was 5 Star and great to be able to chat to someone on the phone.
The item was well packaged and prompt delivery.
I highly recommend this Company

Svar från Bedfolk
Bedfolk make it so hard to get out of bed!
I recently found Bedfolk and ordered their beautiful coloured Rose squishy square large padded pillowcases. They are so soft and inviting that I decided to get the matching quilt that arrived a couple of days ago. The rose colour is so sweet, a muted soft pink that goes with everything. And the quilt is beautifully made and will be just right in the summer with a sheet instead of a duvet. They both look wonderful on the bed and the only problem now is actually getting up!

Svar från Bedfolk
Relaxed cotton bedding Rose
I ordered the relaxed cotton bedding in Rose. Sheets, pillowcases and duvet covers. Beautiful colour very soft and comfortable to sleep on. Excellent delivery had everything within 2 to 3 days. I would definitely order again from this company. Very happy with my purchases. Five stars plus

Svar från Bedfolk
wonderful
delivery was fast, the item was super quality and very snuggly (i purchased the ripple robe) and i've made a whole list of other things i'd like as a result.

Svar från Bedfolk
Great product
Great product, extremely luxurious and worth the money!

Svar från Bedfolk
Quality is best you can get
Quality is best you can get ! Love Bedfolk so much, such a luxury

Svar från Bedfolk
Very good quality at reasonable prices
Very good quality at reasonable prices. I bought a lovely soft baby blanket and a matching wash bag for an expectant Mum and couple of really nicely scented candles. I am delighted with all my purchases

Svar från Bedfolk
Lovely colours
Lovely colours, soft and comfortable, great fit! And the customer service is very good.

Svar från Bedfolk
My go-to company for bed linen
As a return customer, I had full confidence in my repeat purchase. I expected the very best in quality, range, colour, fabric, and style options, and of course, I was not disappointed, in fact it just reinforced my commitment to support this business whenever my need arises in the future. Customer service is exemplary too.

Svar från Bedfolk
Bedding for me is an investment…
Bedding for me is an investment purchase and the Bedfolk products really are worth that bit more. They wash well and looked after last for years.

Svar från Bedfolk
Absolutely a 5 star company
Absolutely a 5 star company. Excellent products from super soft linen bedding and fluffy towels to the fantastic, plant based detergent to wash them. I bought last minute Christmas gifts too this year and the wash bag and make up bag were very much appreciated by their recipients this morning. Customer service is excellent with messages replied to in less than a day. Would highly recommend.

Svar från Bedfolk
Great
It was easy to choose from a wide variety of duvet covers that I was interested in with different colours to choose from as well - also looked at reviews before purchasing which were all positive.

Svar från Bedfolk
Lovely products
Lovely products. They are pricy but very high quality - and delivery was speedy and hassle free, and used one of the better delivery companies too.
We’ve bought quite a bit from them now

Svar från Bedfolk
Lovely quality bedding
Lovely quality pillowcases. Soft and comfortable and the packaging was really lovely. Definitely will be purchasing some more.

Svar från Bedfolk
Postive buyer experience
Good experience, high quality products & delivered extremely quickly

Svar från Bedfolk
Comfiest pillows
Comfiest pillows, speedy delivery and amazing customer service

Svar från Bedfolk
Lovely selection of good quality products
Lovely selection of good quality products; easy to browse and check out, and delivery was fast. Often have great deals. I bought a duvet this time which was well packaged and is very cosy. Would love to see Bedfolk doing some wool duvets!

Svar från Bedfolk
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