I bought 2 pairs of velocity band shoes and the package was lost. Your customer service team was great and sent me a replacement order right away. I have used you for several of my kids band shoes and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Band Shoppe! The lycra is high quality -- and so many color choices. There was a small glitch with my order but they took care of it right away. Couldn't ask for better customer... Se mer
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We have not received the gloves yet and have no doubt they will be acceptable. I do want to point out for others that the shipping is ridiculous. I paid more for shipping than the actual product. Whic... Se mer
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While the shipping was expensive, the product I ordered (Korg in-ear metronome pair) was at a fair, decent price, which kind of made up for it.
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Företagsinformation
Skrivet av företaget
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Skrivet av företaget
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Kontaktuppgifter
8900 Highway 65 STE 2, 47612-9526, Cynthiana, USA
- (800) 457-3501
- www.bandshoppe.com
4,1
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
MY SON IS in Florida and bought shoes…
MY SON IS in Florida and bought shoes and had them delivered to him since we are from Indiana. Even though Fed Ex claims it was delivered the hotel staff said no delivery came. Now I 'm out $110 cause we don't know where these shoes are. Very dissapointing.
7 mars 2026
Svar från Band Shoppe
Thank you for your review. I am not showing that you have contacted us for more information. I will be emailing you the delivery confirmation with signature provided from FedEx to help with your situation. Amanda - Customer Care Team
Good productos and good comunication.
17 februari 2026
Svar från Band Shoppe
We're happy to hear that you had a positive experience with our products and communication. Thank you for your feedback! Amanda - Customer Care Team
Awesome Flag bag!
Awesome Flag bag, I thought outside of the box and will be using this 8’ flag bag for my 20’ telescoping tailgating flag pole and all my flags! Lots of room for even more flags!
1 mars 2026
Svar från Band Shoppe
We're glad you found a great use for the flag bag! It's fantastic to hear that it perfectly fits your 20’ telescoping tailgating flagpole and all your flags, with room to spare. Amanda - Customer Care Team
Shipping cost seems excessive
Shipping cost seems excessive for a pair of shoes and ground shipping. Please revisit shipping charges.
7 mars 2026
Svar från Band Shoppe
Thank you for your review. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Rifle Mix-up
We had a mix-up with the rifle that I ordered. We ordered a 37.5” but received a larger rifle on accident. Upon realizing the mix-up, we got a free delivery of a replacement rifle. The rifle that I now currently have is amazing. After taping it, it’s high quality, durable, with a very nice, sturdy strap. Great product, and great customer service. (During this entire process, we had full trackable order numbers as well)
31 januari 2026
Svar från Band Shoppe
Thank you for your review. We are glad you are happy with the replacement rifle and its quality. We are also happy to hear that you were satisfied with our customer service. Thank you for the positive feedback! Amanda - Customer Care Team
Svar från Band Shoppe
Thank you for your review. I have emailed you regarding this order. Please respond at your earliest convenience. Amanda - Customer Care Team
Yall help me with what I need
6 mars 2026
Svar från Band Shoppe
We're happy to hear that we could assist you with your needs. Thank you for your positive feedback. Amanda- Customer Care Team
I got my package the very next day
I got my package the very next day! Which more than impressed me !!! The prices are good , EXCEPT the charge of $20.00 extra if you don’t buy a minimum of five flags. This is for my daughter to get extra pratice at home for her team , and because of that extra charge almost convinced me to buy elsewhere. The extra charge makes the “good pricing “ a wash …. So that part was disappointing…. However !! You know that before completing your purchase !! Over all I’m happy !!! Would and will purchase again when need be !
4 mars 2026
Svar från Band Shoppe
We're happy to hear that you received your package so quickly! We're glad you're overall happy with your purchase and will shop with us again. Amanda- Customer Care Team
I am a return customer for a specific…
I am a return customer for a specific shoe. It was easy to find and complete my order.
6 mars 2026
Svar från Band Shoppe
We're happy to hear that you found what you were looking for and that your order was easy to complete. Thank you for being a returning customer! Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear you love the shoes! We appreciate your feedback. Amanda - Customer Care Team
Shipping is ridiculous
Shipping is ridiculous, it does not cost $20 to ship a pair of shoes
2 mars 2026
Svar från Band Shoppe
Thank you for your review. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Svar från Band Shoppe
We appreciate your positive feedback, and we are glad you had a great experience with our product and service. Amanda - Customer Care Team
I found what I needed and placed the…
I found what I needed and placed the order without any hassle. I'll be able to share a lot more details once my order gets here.
27 februari 2026
Svar från Band Shoppe
We're happy to hear that you found what you needed and had a hassle-free ordering experience. Thanks for your feedback. Amanda - Customer Care Team
Great products delivered timely.
5 februari 2026
Svar från Band Shoppe
We are happy that you received great products delivered in a timely manner. We appreciate your feedback. Amanda - Customer Care Team
Svar från Band Shoppe
We're so glad you enjoyed it! Thank you for letting us know about your experience; we appreciate it. Amanda - Customer Care Team
Will order again in the future!
They got everything shipped out very quickly and I'm very happy with the items we bought!
21 januari 2026
Svar från Band Shoppe
We are happy to hear that you are pleased with your purchase and our prompt shipping. We appreciate you taking the time to share your positive experience! Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear you received great service. Thank you for your positive feedback. Amanda- Customer Care Team
Great Service
I ordered grip tape and practice caps for my batons and received in timely manner.
29 januari 2026
Svar från Band Shoppe
We're happy to hear that you received your grip tape and practice caps promptly! Thank you for your positive feedback; we appreciate your order. Amanda- Customer Care Team
Quick delivery and helpful customer service
I received my order, which had a variety of majorette and guard items, very quickly! When I realized I had made a mistake, and needed to return an item, customer service was very helpful in assisting me through the process.
13 januari 2026
Svar från Band Shoppe
We're happy to hear that you received your order quickly! We're also glad our customer service team was helpful in assisting with your return. Thank you for your positive feedback! Amanda - Customer Care Team
Can always trust them!
Always on time or early. Always high quality equipment. I love them
31 januari 2026
Svar från Band Shoppe
We're happy you appreciate our promptness and high-quality equipment! It's great to know you love our service; we appreciate your feedback! Amanda - Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.