I bought 2 pairs of velocity band shoes and the package was lost. Your customer service team was great and sent me a replacement order right away. I have used you for several of my kids band shoes and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have not received the gloves yet and have no doubt they will be acceptable. I do want to point out for others that the shipping is ridiculous. I paid more for shipping than the actual product. Whic... Se mer
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I highly recommend Band Shoppe! The lycra is high quality -- and so many color choices. There was a small glitch with my order but they took care of it right away. Couldn't ask for better customer... Se mer
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While the shipping was expensive, the product I ordered (Korg in-ear metronome pair) was at a fair, decent price, which kind of made up for it.
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Företagsinformation
Skrivet av företaget
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Skrivet av företaget
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Kontaktuppgifter
8900 Highway 65 STE 2, 47612-9526, Cynthiana, USA
- (800) 457-3501
- www.bandshoppe.com
4,1
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Can always trust them!
Always on time or early. Always high quality equipment. I love them
31 januari 2026
Svar från Band Shoppe
We're happy you appreciate our promptness and high-quality equipment! It's great to know you love our service; we appreciate your feedback! Amanda - Customer Care Team
My grandson loves it
I purchased the mace for my grandson. It came very fast. It’s of superior quality and my grandson loves it.
28 januari 2026
Svar från Band Shoppe
We're happy to hear that the mace arrived quickly and is of excellent quality. We're glad your grandson loves it, and we appreciate your positive feedback! Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that ordering was easy, and your order arrived on time. Thank you for your positive feedback; we appreciate it. Amanda - Customer Care Team
Svar från Band Shoppe
Thank you for your review. You are welcome to return this item for a merchandise refund. Please copy the link below to request your return authorization number. https://www.bandshoppe.com/returns/ - Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that you had a great experience finding what you were looking for. Thank you for your positive feedback! - Emily, Customer Care Team
Product was as advertised and was…
Product was as advertised and was shipped immediately! Thank you!
23 januari 2026
Svar från Band Shoppe
We're so happy the product met your expectations and that it was shipped quickly! We appreciate your positive feedback and thank you! - Emily, Customer Care Team
Credible seller
Credible seller for the drum major equipment. With scarce experience and off-site location of mine, I was worried about not being able to buy the proper item for my daughter, here in South Korea. But Band Shoppe delivered it to the shipping agency located in OR, and it is delivered to Korea safely. Thanks for the proper support!
18 december 2025
Svar från Band Shoppe
We're happy to hear that we could provide the drum major equipment you needed, despite the distance. We appreciate you sharing your positive experience and are glad everything arrived safely in South Korea! Thanks for your support! Amanda - Customer Care Team
Likes and dislikes.
I don’t like cost of postage.
I don’t like the 6 yd minimum.
I didn’t like hearing you no longer going to sell tissue lame. ( I just bought a card swatch)
I do like the fabric.
I also like your speedy service.
21 januari 2026
Svar från Band Shoppe
Thank you for your review. Unfortunately, the fabric mill that makes the tissue lame has gone out of business. Depending on the color you are looking for, we may have plenty of inventory available. Our sales team can assist you with any questions you may have. Amanda- Customer Care Team
Shipping cost 💲 15 for one pair of gloves
The product was as described that’s why I gave the three stars. I would not be giving any stars due to the amount of the shipping cost and how late it was receiving it.
17 januari 2026
Svar från Band Shoppe
Product pricing does not include shipping costs. Shipping and handling charges are calculated separately and are based on the rates provided by the third-party carrier. Transit times vary by carrier and location. I apologize that the 8-day delivery timeframe did not meet your expectations. Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that you love the Majorette Boots! Thank you for sharing your positive experience with us. Amanda - Customer Care Team
S&H costs too much…
I ended up paying 43 dollars for a pair of 20 dollar gloves after REGULAR shipping and handling. Gloves.
Also no returns on shoes even when they are in new condition. (They didn't fit)
20 januari 2026
Svar från Band Shoppe
Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Also, new/unused shoes can be returned within 30 days of purchase. You can view our return policy here - https://www.bandshoppe.com/returns/ - Amanda - Customer Care Team
Gift for granddaughter
This item was a gift for our granddaughter as she requested it. Unfortunately, I don't remember what this item was but she loved it and that's what counts in my book.
6 december 2025
Svar från Band Shoppe
We're happy to hear your granddaughter loved the gift! Thank you for sharing your positive experience with us. Amanda- Customer Care Team
Missing Order, Terrible Customer Service
I placed an order for pole tape on Jan 5, 2026. I received notice of shipping + tracking info on Jan 22 and as of today Feb 9 (2.5 weeks later and counting) the USPS shipping status is "SHIPMENT RECEIVED ACCEPTANCE PENDING". Every time I call Band Shoppe, I'm told it's at the Post Office, there was a snow storm the wknd of Jan 24 and it's the issue is likely weather related. I've asked repeatedly for either a replacement order be shipped or my order be canceled and refunded - to which I've been told I need to wait until end of February to begin any such actions. This is absolutely INSANE!
5 januari 2026
Svar från Band Shoppe
Thank you for your review. Unfortunately, once the package leaves our facility, the transit is out of our control. A member of our customer care team is actively monitoring your order and just checked it again yesterday. We apologize that the postal system is experiencing this delay. We appreciate your patience as they continue to work through it. Amanda - Customer Care Team
My grandson was supposed to be in a…
My grandson was supposed to be in a competition and he broke his rifle. We ordered from you guys and it was here in time and was just what he needed.
Thank you
From Ashton and GG
18 januari 2026
Svar från Band Shoppe
We're so glad to hear that the rifle arrived on time and met your grandson's needs for the competition! Thank you for choosing us; we appreciate your positive feedback. Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that you had a positive experience with our customer service and quick turnaround time. Thank you for your feedback! Amanda - Customer Care Team
Very easy to get a refund & return…
Very easy to get a refund & return shipping label. Keep up the great customer service!
3 januari 2026
Svar från Band Shoppe
We are happy to hear that you had a seamless refund experience with our return process. Please note that Band Shoppe does not provide shipping labels for returns. Thank you for your positive feedback; we appreciate it. Amanda - Customer Care Team
Experience was amazing was able to…
Experience was amazing was able to navigate through the informative website and received my order (only a baton but still) wayy sooner than I expected!
16 januari 2026
Svar från Band Shoppe
We're happy to hear that you found our website informative and easy to use. Thank you for your positive feedback. Amanda - Customer Care Team
Easy and Quick!
Ordering was easy and our order was shipped and arrived very quickly.
31 december 2025
Svar från Band Shoppe
We're happy to hear that you found ordering easy and that your order was shipped and arrived to you very quickly. Thank you for your feedback. Amanda - Customer Care Team
We received our order well within the…
We received our order well within the required window, thus allowing my guard to have their stuff organized.
15 januari 2026
Svar från Band Shoppe
We're so glad to hear that your order arrived promptly and allowed your guard to get organized! Thank you for your positive feedback and for taking the time to share. Amanda - Customer Care Team
High Quality Flags!
I love my purple flag and fiberglass pole. Shipping was super fast. Will definitely purchase more items in the future.
1 januari 2026
Svar från Band Shoppe
We're happy to hear that you love your purple flag and fiberglass pole! We appreciate your kind words regarding our fast shipping, and we look forward to your future purchases. Amanda - Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.