I bought 2 pairs of velocity band shoes and the package was lost. Your customer service team was great and sent me a replacement order right away. I have used you for several of my kids band shoes and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Band Shoppe! The lycra is high quality -- and so many color choices. There was a small glitch with my order but they took care of it right away. Couldn't ask for better customer... Se mer
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We have not received the gloves yet and have no doubt they will be acceptable. I do want to point out for others that the shipping is ridiculous. I paid more for shipping than the actual product. Whic... Se mer
Företaget har svarat
While the shipping was expensive, the product I ordered (Korg in-ear metronome pair) was at a fair, decent price, which kind of made up for it.
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Företagsinformation
Skrivet av företaget
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Skrivet av företaget
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Kontaktuppgifter
8900 Highway 65 STE 2, 47612-9526, Cynthiana, USA
- (800) 457-3501
- www.bandshoppe.com
4,1
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My granddaughter loved it
My granddaughter loved it! I got it for her birthday and she wants to start practicing for high school after her 8th grade color guard is over so she can get use to the size
19 februari 2026
Svar från Band Shoppe
We're happy to hear your granddaughter loved the item! It's wonderful she's excited to practice and prepare for high school color guard. We appreciate your positive feedback. Amanda - Customer Care Team
Svar från Band Shoppe
Thank you for your review. We're happy to hear that it was easy to order. Amanda - Customer Care Team
Their website was easy to navigate and…
Their website was easy to navigate and my order was filled and delivered with no problems.
13 februari 2026
Svar från Band Shoppe
We're happy to hear that our website was easy to use and your order was delivered without any issues. Thank you for your positive feedback. Amanda - Customer Care Team
knew what I wanted and your search…
knew what I wanted and your search option took me right where I needed to go entire transaction took about 10 minutes max. thank you
19 mars 2026
Svar från Band Shoppe
We're happy to hear that our search option helped you quickly find what you needed. We appreciate your positive feedback and are glad the transaction was efficient for you. Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that your order arrived quickly! Thank you for your positive feedback; we appreciate your time. Amanda- Customer Care Team
I like how the company gives clear…
I like how the company gives clear instructions and clear photos to give everyone an example!
17 mars 2026
Svar från Band Shoppe
We're happy to hear that our clear instructions and photos were helpful! We appreciate you taking the time to share your positive experience with us. Amanda - Customer Care Team
Appreciate the quick response to tax…
Appreciate the quick response to tax exempt application. Looking forward to receiving our order.
16 mars 2026
Svar från Band Shoppe
We appreciate you acknowledging our prompt handling of your tax exemption. We're glad to know that you're anticipating your order and we appreciate your business. Amanda - Customer Care Team
Quality Products
This is the second time I have ordered from the Band Shoppe. And I will continue to be a repeat customer!
9 februari 2026
Svar från Band Shoppe
We're happy to hear that you've had such positive experiences with us! Thank you for being a repeat customer; we appreciate your continued support. Amanda - Customer Care Team
Shipping Costs
16 mars 2026
Svar från Band Shoppe
Thank you for your review. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Been using the rifle for a few weeks…
Been using the rifle for a few weeks after receiving and it broke during a rehearsal and they said they would help me get a new one because of the warranty but still have yet to receive any response
18 februari 2026
Svar från Band Shoppe
Thank you for your review. A response was provided to you immediately upon receiving your email on Friday stating that a new rifle would be issued, however, your mailbox is full and my email was rejected. The replacement rifle will be shipping today, and the tracking will be sent to you but if your mailbox is still full at that time, you will not receive this information either. Amanda - Customer Care Team
The website is very confusing
The website is very confusing. It took me three or four tries before I was able to order the product I wanted. The shipping fee for ground is ridiculously high
15 mars 2026
Svar från Band Shoppe
Thank you for your review. I apologize if you were having issues with placing the order but am happy to hear the order was processed. Amanda - Customer Care Team
We still don’t have half our order
We still don’t have half our order, the flag pole. No communication on a ship date or id we will get our order filled at all.
19 februari 2026
Svar från Band Shoppe
Thank you for your review. At the time of your purchase, this item was noted as being on backorder until mid-March. Your pole should be shipping this week, and you will receive tracking information once ready. Amanda - Customer Care Team
Fast and harmless delivery.
20 februari 2026
Svar från Band Shoppe
We're happy to hear that you found our delivery fast and harmless. Thank you for your positive feedback; we appreciate it. Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that your experience was quick and easy. Thank you for your positive feedback. Amanda - Customer Care Team
THREE WINS on Saber
Quick turnaround
Same quality as other manufacturers
Slightly less expensive so THREE WINS
19 februari 2026
Svar från Band Shoppe
We're happy to hear that you had a positive experience with our quick turnaround times, comparable quality, and better pricing. Thank you for your feedback! Amanda - Customer Care Team
So far so good
Just ordered this stand. We'll see how long it takes to deliver and whether it does what I need it to.
12 mars 2026
Svar från Band Shoppe
We appreciate your order! We hope the stand meets your needs and that delivery is prompt. Thanks for giving our product a try; we value your feedback. Amanda - Customer Care Team
High shipping costs
Charging $20 to ship one silk is outrageous in my opinion.
I understand that the 3rd party carrier is the one setting the shipping costs. Still, it’s really high. How much does it really cost to ship one flag? Maybe you should look at the 3rd party carrier and find one with more reasonable prices.
11 mars 2026
Svar från Band Shoppe
Thank you for your review. Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Amanda - Customer Care Team
Product arrived earlier as it would be.
Product arrived earlier as it would be. My son is very happy with the product and that makes me very happy as well. Costumer service is amazing.
6 mars 2026
Svar från Band Shoppe
We are happy to hear that your product arrived ahead of schedule. Thank you for your positive feedback and for taking the time to share. Amanda - Customer Care Team
Great product
The DSI rifle and spin pro gloves I ordered for my son in winter-guard were great. :)
18 februari 2026
Svar från Band Shoppe
We're happy to hear that the rifle and gloves were great for your son's winter-guard activities. Thank you for sharing your positive experience with us! Amanda - Customer Care Team
Svar från Band Shoppe
We're glad you had a great experience ordering from us. Thank you for your positive feedback. Amanda - Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.