I bought 2 pairs of velocity band shoes and the package was lost. Your customer service team was great and sent me a replacement order right away. I have used you for several of my kids band shoes and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Band Shoppe! The lycra is high quality -- and so many color choices. There was a small glitch with my order but they took care of it right away. Couldn't ask for better customer... Se mer
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We have not received the gloves yet and have no doubt they will be acceptable. I do want to point out for others that the shipping is ridiculous. I paid more for shipping than the actual product. Whic... Se mer
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While the shipping was expensive, the product I ordered (Korg in-ear metronome pair) was at a fair, decent price, which kind of made up for it.
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Företagsinformation
Skrivet av företaget
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Skrivet av företaget
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Kontaktuppgifter
8900 Highway 65 STE 2, 47612-9526, Cynthiana, USA
- (800) 457-3501
- www.bandshoppe.com
4,1
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am extremely disappointed
I am extremely disappointed, and so extremely upset that my child is so upset. I have struggled and struggled to find a place that even sells color gaurd/ winter gaurd supplies/ accessories and I find this website, I was fine paying thr ridiculous $20 fee for not buying 5 or more and I was fine paying almost 60$ total for a $17.95 pole, WITHOUT THE FLAG, all for not even a full 24 hours later I get a notification from fed ex saying that the shipper canceled my label and my order was canceled. I sure hope you put my money back as quick as you took it so I can try to get my child what she needs. Why accept orders all to cancel them and not even have the courtesy to message the customer? Instead I had to hear about this from FedEx. Atleast they let me know.
22 april 2026
Svar från Band Shoppe
Thank you for your review. Your order was for a single flagpole; flags are sold separately. The order was not canceled—an initial shipping label was voided due to an error and then reissued. I will email you the correct tracking number. The order was received and shipped yesterday and is scheduled for delivery today. I apologize for any confusion. Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that our website is easy to use. We appreciate your positive feedback and thank you for your time. Amanda - Customer Care Team
Pruchasing Agent/Exe Aide
Thank you, Jason Cooney, for getting the Tax Exempt status set up for the university so quickly.
22 april 2026
Svar från Band Shoppe
We're happy to hear that the tax-exempt status setup for the university was completed quickly. We appreciate you taking the time to share your positive experience with us. Amanda - Customer Care Team
Fast delivery & Helpful
Easy to order and rep was helpful with revisions to quote. Shipped and delivered very quickly!
8 mars 2026
Svar från Band Shoppe
We're happy to hear that ordering was easy and our representative helped with your quote revisions. We appreciate your feedback and are glad you received your order quickly! Amanda - Customer Care Team
Never order from you guys and you did…
Never order from you guys and you did not disappoint! Great job Fast and easy!
19 april 2026
Svar från Band Shoppe
We're happy to hear that your experience was fast and easy! Thank you for letting us know, and we appreciate your positive feedback very much. - Emily, Customer Care Team
Does size matter? XL is XS gloves.
I ordered 12 pairs of white XL gloves, for my organization. I received 12 pairs of white XS gloves. I need the in a few weeks. Hopefully the correct sizes arrive soon? Customer service was great. The correct sizes were shipped. Hopefully they'll arrive soon?
4 mars 2026
Svar från Band Shoppe
We appreciate your feedback and are sorry the wrong-sized gloves were initially shipped. We're glad customer service was helpful in correcting this, and we hope the correct order arrives promptly for your organization's needs. -Emily, Customer Care Team
Order arrived quickly. Missing pieces.
Order arrived quickly, however, the package arrived opened and damaged. Missing pieces. My son needed this for his clinic this weekend and now I’m not sure they will let him use it.
11 april 2026
Svar från Band Shoppe
Thank you for your review. I'm sorry to hear the package was damaged while in transit. We received your email and will respond shortly. Amanda - Customer Care Team
Great stuff!
2 mars 2026
Svar från Band Shoppe
We appreciate your review and are happy to hear that you are happy with your purchase. Amanda - Customer Care Team
Svar från Band Shoppe
We're glad you found our website easy to use. Thank you for your feedback. Amanda - Customer Care Team
The product and the fact that the…
The product and the fact that the delivery came on time
26 februari 2026
Svar från Band Shoppe
We're happy to hear that you are pleased with the product and its timely delivery. Thank you for your positive feedback. Amanda - Customer Care Team
No issues while ordering
10 april 2026
Svar från Band Shoppe
We're happy to hear that your ordering process was smooth. Thank you for your positive feedback. Amanda - Customer Care Team
The order was processed quickly and…
The order was processed quickly and correctly. I did not receive a notification of shipment. I found my package in the grass next the house today. It looked like it was thrown there.
5 april 2026
Svar från Band Shoppe
We appreciate your feedback and are glad the order was processed correctly. Amanda- Customer Care Team
Svar från Band Shoppe
Thank you for taking the time to leave a review. This information is clearly noted on our website to ensure transparency, so there are no hidden costs associated with this item. Amanda - Customer Care Team
Fast shipping
Fast shipping, good quality product at a decent price, will last for a while and hold up to extensive wear and tear its gonna go thru. Wasn't crazy about the $20 fee for shipping at the time but it got to my home within days of the order and made it by the deadline for colorguard pictures since I waited till the last minute to order but you get what you pay for. I would definitely order again, packaging was good and didn't damage product. The flag looked so good, prettier than the picture so we were happy.
23 februari 2026
Svar från Band Shoppe
We're happy to hear that you received your flag quickly and in perfect condition for your color guard pictures! We appreciate your feedback on the shipping cost and are glad the quality met your expectations. Thank you for your order! - Emily, Customer Care Team
We were looking for a silk and pole for…
We were looking for a silk and pole for my daughter’s personal use for practicing at home. They had a great selection of silks! The only thing that’s a bit of a bummer is the extra $20 charge for not buying 5 or more flag poles.
30 mars 2026
Svar från Band Shoppe
We're happy to hear that you found a great silk for your daughter! We appreciate your feedback. Amanda - Customer Care Team
The item descriptions don’t have…
The item descriptions don’t have details, like how much a rifle weighs or even the complete dimensions. How wide is the tape for wrapping? It’s hard to make a good decision.
29 mars 2026
Svar från Band Shoppe
Thank you for your review. For both the rifle and tape, you will find more details on the weight and butt size for the rifle, and the width and length on the tape by scrolling down to the description and production features detail. If you have further questions, you are always welcome to contact our sales team for further assistance. Amanda - Customer Care Team
It was real easy to find the rifle I…
It was real easy to find the rifle I wanted. All the information I needed to make the right choice was right there. Thanks!
27 mars 2026
Svar från Band Shoppe
We're happy to hear that you easily found the rifle you wanted and that the information helped you choose. We appreciate your positive feedback and are thankful for your time! Amanda - Customer Care Team
Great Turnaround
I was shopping for the components for a practice flag for my daughter. This was the best priced site. I expected the shipping to be slow since I chose the cheapest option, but was pleasantly surprised when it showed up the next day! Granted, I live in the same state (which I didn’t know upon ordering) but I’ve had other things take a week when coming from inside the state.
I love that the poles come with the tips already. I’ll be ordering a couple more for my daughter to grow into since she’s just in her first year of cadet guard.
25 mars 2026
Svar från Band Shoppe
We're happy to hear that you found the best price and were pleasantly surprised by the fast shipping. We're glad the poles with tips will be helpful for your daughter's cadet guard. Thank you for your order! Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that you find our shoes great and well-engineered. Thank you for your positive feedback. Amanda - Customer Care Team
Shipping cost high, but good selection
Shipping a pair of gloves and a rifle strap for $16 is way too much.
I do however love the different selections on items.
23 mars 2026
Svar från Band Shoppe
We appreciate your feedback and are glad you like our selection. Amanda - Customer Care Team
Detta är Trustpilot
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