I bought 2 pairs of velocity band shoes and the package was lost. Your customer service team was great and sent me a replacement order right away. I have used you for several of my kids band shoes and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend Band Shoppe! The lycra is high quality -- and so many color choices. There was a small glitch with my order but they took care of it right away. Couldn't ask for better customer... Se mer
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We have not received the gloves yet and have no doubt they will be acceptable. I do want to point out for others that the shipping is ridiculous. I paid more for shipping than the actual product. Whic... Se mer
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While the shipping was expensive, the product I ordered (Korg in-ear metronome pair) was at a fair, decent price, which kind of made up for it.
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Företagsinformation
Skrivet av företaget
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Skrivet av företaget
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Kontaktuppgifter
8900 Highway 65 STE 2, 47612-9526, Cynthiana, USA
- (800) 457-3501
- www.bandshoppe.com
4,1
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
easy website
18 maj 2026
Svar från Band Shoppe
We're happy to hear that the website was easy to use. Thank you for your feedback. Amanda - Customer Care Team
There were missing parts
There were missing parts. It is unfortunate that the return period is so short. As someone who wanted to re-live their colorguard days, I was extremely disappointed with the missing parts. The shipping costs to return would have made it easier just to eat the cost due to my location.
4 april 2026
Svar från Band Shoppe
Thank you for your review. Band Shoppe offers a 30-day return policy, and if there is ever a concern or discrepancy with an order, we kindly ask that it be reported within 10 days of receiving the shipment so we can address it as quickly as possible. According to our records, your order was shipped in full in early April. Amanda - Customer Care Team
They were not a good fit
They were not a good fit, I was charged $20 S &H to return them.
2 april 2026
Svar från Band Shoppe
Thank you for your review. Per our return policy, customers are responsible for all shipping costs, including any return shipping fees charged by the carrier they select. Please note that we do not have control over the rates set by these carriers. Amanda - Customer Care Team
Poor Quality. Not Designed to Last
Ordered flags for my entire team. Cost us almost $500. We purchased a set of flags that, developed multiple holes and signs of damage after only participating in one parade and two competitions.
When purchasing, the product description advertised that the flags were “tough enough to last all season long from practice to show.” Based on our experience, that has not been the case, as the flags only lasted approximately one month before showing significant wear.
Reached out to the company to seek some sort of solution as were prepared to order 45 more flags from them. However, they deemed that they were not at fault claiming "it was likely caused by an external factor, such as contact with a rough surface or improper handling". Meanwhile the flags are literally ripping at the sewn seams.
And since I can not reply to the below comment. Pictures were given and excuses were made. The flags were properly used and stored. And again, all flags are ripping at the seams. So even if the holes are deemed not at their fault. That still does not cover the ripping at the seems where the hole was made for the pole to go through. And since we did a parade where the flags never touched the ground. And 2 competitions that took place in a gym and again never touched the ground. The excuse that they came in contact with a rough surface is invalid.
Shouldn't matter what the use of the flags are. If they are being advertised to be "durable enough to last all season" then they should be able to last all season in all types of environments. So false advertising. Do better.
Such a shame and business lost. Definitely not products that last a whole season.
12 maj 2026
Omdöme utan inbjudan
Svar från Band Shoppe
Thank you for your review. As discussed, the damage shown in your photos does not appear consistent with normal wear and tear. Under proper use, the material should not develop holes in the center of the material where no seams are located or exhibit excessive wrinkling. We appreciate your understanding. Amanda - Customer Care Team
Love these gloves
15 mars 2026
Svar från Band Shoppe
We're happy to hear you love the gloves. Thank you for your positive review. Amanda - Customer Care Team
The process was very user-friendly and…
The process was very user-friendly and I was able to place my order with no problem.
12 maj 2026
Svar från Band Shoppe
We're happy to hear that our order process was user-friendly for you. Thank you for taking the time to share your positive experience with us! Amanda - Customer Care Team
Repeat Customer With Another Great Experience
I ordered poms for our Jr. Bucs cheer team, and once again Band Shoppe did not disappoint! I used them last season for KDDC and came back because the process is just so easy. Their ordering system is simple, customer service is great, and the shipping is unbelievably fast.
The poms I ordered previously were excellent quality, so I can’t wait to see this new set. Thank you for making team orders stress‑free — highly recommend!
11 maj 2026
Svar från Band Shoppe
We're happy to hear that our ordering process, customer service, and fast shipping met your needs! It's great to know the poms were excellent. Thank you for your continued business; we appreciate your recommendation! Amanda - Customer Care Team
It was easy to find what I was looking…
It was easy to find what I was looking for, and you had it in stock!
8 maj 2026
Svar från Band Shoppe
We're happy to hear that you easily found what you needed and that it was in stock. Thank you for your positive feedback. Amanda - Customer Care Team
The product and delivery was good
The product and delivery was good. However, we just brought 1 flag and the system penalized increasing the amount if don’t buy 3 flags. This is the only thing that it was very disappointing for me at the moment to finalized my purchase. Because you don’t have any other option just paid…
2 maj 2026
Svar från Band Shoppe
Thank you for your review. We appreciate your purchase however; we do not have a minimum purchase requirement for stock flags. All stock flags can be purchased as singles. Amanda - Customer Care Team
The easy shopping and ordering is…
The easy shopping and ordering is perfect for grandparents !
Delivery service done in a timely manner
The product was well made
25 mars 2026
Svar från Band Shoppe
We're happy to hear that our easy shopping and ordering process worked well for you! We appreciate your feedback regarding the timely delivery and product quality. Amanda - Customer Care Team
Quick Order
Purchasing a flag was easy to do but can’t wait to receive it once it comes out of back order… excitedddd
1 maj 2026
Svar från Band Shoppe
We're happy to hear that purchasing the flag was easy! We appreciate your patience as we work to fulfill the back order. Amanda - Customer Care Team
Easy to order
7 maj 2026
Svar från Band Shoppe
Thank you for your review. We're happy to hear that the ordering process was easy. Amanda - Customer Care Team
Svar från Band Shoppe
We’re sorry to hear you’re disappointed. All of our rifles are balanced by the manufacturer prior to shipping. If you believe there may be a quality issue with your item, please reach out to us directly—we’re happy to take a closer look and help. Amanda - Customer Care Team
The website was easy to use
The website was easy to use, and the descriptions of the products were quite sufficient. The confirmation email came promptly. I have not received the products yet, but am looking forward to getting what I ordered.
4 maj 2026
Svar från Band Shoppe
We're happy to hear that the website was easy to use and the product descriptions were helpful. Thank you for your feedback. Amanda - Customer Care Team
Fantastic all the way around!
Fantastic all the way around!! Love the product and it came in fast!
17 mars 2026
Svar från Band Shoppe
We're happy to hear that you love the product! We appreciate your positive feedback and are glad it arrived quickly for you. Amanda - Customer Care Team
all good thanks for being a stable…
all good thanks for being a stable force in the band world!
28 april 2026
Svar från Band Shoppe
We appreciate your kind words and are glad to be a reliable part of the music community. Amanda - Customer Care Team
Svar från Band Shoppe
We're happy to hear that your online ordering was easy and the price was good. Thank you for the positive feedback! Amanda - Customer Care Team
$20 shipping for a little pair of shoes…
$20 shipping for a little pair of shoes is a bit steep. Other than that everything g was good. I get having to pay shipping but I'm sure you can get that price down some.
28 april 2026
Svar från Band Shoppe
We're happy you were satisfied with your purchase and appreciate your feedback. Amanda - Customer Care Team
Great price on the produce but wish…
Great price on the produce but wish shipping was a bit better priced. Which is why I have 4 instead of 5 stars.
26 april 2026
Svar från Band Shoppe
We appreciate you mentioning our great prices on products. Thanks for your review! Amanda- Customer Care Team
Svar från Band Shoppe
We're happy to hear that you are pleased with our timely delivery and the product. Thank you for your positive feedback! Amanda - Customer Care Team
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