Fast delivery. Although I have not put tree up yet I can tell it will look stunning as foliage looks so real. Love the addition of storage bags and gloves to protect hands when fluffing out the foliag... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
One word Diabolical from order to return. Hard to believe this company is still trading. Messaged by a senior manager Anna, who promised me she would follow my case. Disappeared faster that Lord Luc... Se mer
Företaget har svarat
Wonderful tree. Tested it out to make sure the lights worked etc and easy to assemble and works beautifully. Quick delivery. Glad I got it in the sale as definitely expensive if buying full price.
Balsam hill trees are extremely realistic I love them so much I’ve just bought my third tree, the oldest is eight years old and still looks as beautiful as the day we bought it. 100% recommend buying... Se mer
Företagsinformation
Om Balsam Hill UK
Skrivet av företaget
Balsam Hill™ trees are inspired by nature and loved for years. Experience the realism with our True Needle™ Technology, delight in the craftsmanship of meticulously designed trees, and discover the innovation of our Flip Tree™ and LED light technologies.
At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Learn more about the BH Difference here.
Kontaktuppgifter
Storbritannien
- www.balsamhill.co.uk
4,2
Bra
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good communication and delivery…
Very good communication and delivery time. I will not be unpacking the item until the middle of April when I will have help to do so. After this time I will be able to give a full review so if you would like to contact me again at the end of April I will be happy to respond.
6 januari 2026
Easy to find the right size tree for…
Easy to find the right size tree for our house. Ordering simple, delivery great.
2 december 2025
Placed an order and received my order…
Placed an order and received my order when they said they would. My purchase was made after Christmas and I have yet to open the box. I intend on leaving a review on the tree in December. But I am very pleased with my BH tree purchase.
3 januari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
There’s always ways of improvement.
31 december 2025
Svar från Balsam Hill UK
Thanks for sharing your feedback, Wendy. We’re always looking for ways to improve and appreciate you taking the time to comment.
Thrilled with my tree
Have wanted a Balsham Hill tree for years and thrilled to get one in the sale. Beautiful tree! Very quick service and delivery. Good follow up as well.
3 januari 2026
Excellent quality
Excellent quality, prompt delivery and a good saving in the sale! Such a beautiful tree, exactly as described. This is my 8th tree from Balsam Hill, I wouldn’t buy from anywhere else.
3 januari 2026
Disappointed with their despatching time
The item took a long time to get to me. Customer Services were not that helpful either
3 januari 2026
Svar från Balsam Hill UK
Thank you for your feedback. We’re sorry to hear about the delivery delay and your experience with Customer Service. We understand how frustrating this can be, and your comments have been shared with our team to help improve both our shipping process and customer support.
The tree is good quality but I was…
The tree is good quality but I was disappointed with the size, much narrower than I thought.
3 januari 2026
Today I did unpack my new tree and it…
Today I did unpack my new tree and it looks fabulous I have not tried it with the lights jet but I’m sure when I bring it down for Xmas it will be in working order.
I bought the tree from Balsam it’s well known company and very trusted for the quality
I would definitely recommend Balsam
3 januari 2026
Fantastic tree with great ‘flip’ mechanism
Fantastic tree. The flip mechanism is the best. It is very assemble to assess.
The storage protection bags are very robust, and the feature where the smaller bag clips to the box is excellent.
It will need a lot of fluffing up the first time before it looks anything like the picture on the listing.
It is VERY heavy in its large box, so it won’t be able to be stored in a loft.
3 januari 2026
Fabulous looking tree
Fabulous looking tree, very realistic. Looking forward to putting it up this year.
3 januari 2026
Product is good and was supplied with…
Product is good and was supplied with spares for the future, a small but nice touch.
3 januari 2026
Beautiful Tree!
Ordered a 6ft Frosted Sugar Pine Tree. It was delivered quickly and well packaged. Inside the box the tree comes with its own carry case and two pairs of protective gloves to put the tree together (nice touch!!), and a stand. Love the look of the tree and I can’t wait for Christmas 2026!! 
3 januari 2026
Great choice
Great choice, fast delivery. The main thing is to check exactly what your looking for ,eg. Height,width and more importantly how heavy it is. I know someone who bought a tree, but then couldn't manage the weight and didn't like all the wires in the tree but had chosen a tree with multiple light combination s and remote changer, they have given it away. I've bought 2 and love mine.
1 januari 2026
Excellent Customer Service
Excellent item and customer service, would highly recommend.
30 december 2025
High quality high cost
Very expensive however worth the money. We bought our tree and it was much nicer to put together than any we've had before. Good materials and even comes with gloves and a storage bag.
14 november 2025
Detta är Trustpilot
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