Autoguard Warranties Ltd (United Kingdom) Omdömen 

2 198
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Se mer

Betygsatt 4 av 5 stjärnor

Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Se mer

Betygsatt 1 av 5 stjärnor

Really disappointed my claim was rejected. Iv only had the car 4 or 5 weeks and there is a sensor electrical fault. Surely electrical faults are covered. I understand wear and tear or bad servicing bu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The work needed Was arranged through the garage I bought my car from. never had a car under warranty before so wasn't sure of the process etc but was quick and easy from start to finish

Företagsinformation

  1. Bilservice
  2. också i
  3. Bilförsäkringsbolag
  4. Försäkringsmäklare

Skrivet av företaget

Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 76 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(2 198)

430 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

They rejected the claim without a…

They rejected the claim without a reason. That is the point in having a warranty if claims just rejected.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Alex,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Betygsatt 1 av 5 stjärnor

No explanation why they rejected my…

No explanation why they rejected my repairs with the garage. The warranty isn’t worth the paper it’s written on.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Paul,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Betygsatt 1 av 5 stjärnor

Warranty on ?

When you buy a vehicle for over eighty thousand pounds and you are told you have “Engineering warranty” for twelve months, you would think that if a faulty ( Factory fitted ) engine component (Glow plug ) was detected . That it would be covered by the warranty company! Well it is NOT covered, not only that but I had to pay a garage ( garage from a list the warranty company recommended )a fee of £90 to diagnose the faulty item , because the warranty company doesn’t pay that either!
Sadly this experience has soured the purchase from the company that has recommended the warranty company and with whom I will be contacting to advise them of the warranty company’s failure to pay for , what should ( due to it being a factory fitted part ) be a part that is guaranteed to do more that just over 4,000 miles.
Normally I like to leave good feedback but on this occasion I can Not see a plus to having this warranty cover.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi John,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Your recent repair request was declined as the fault was due to Glow Plugs, these a specifically excluded within the plan.

We understand this can be frustrating, but we aim to be clear and transparent about what is included within the plan.

Each repair request is reviewed on a case-by-case basis, so should you have any questions or concerns in the future, please do get back in touch.

Kind Regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

I had a good experience with Autoguard

I had a good experience with Autoguard. They dealt with my claim without any problems and kept me updated throughout the process. The customer service was helpful, and everything went smoothly. Thank you.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Thank you for the 5-star review, Wojciech!

Betygsatt 5 av 5 stjärnor

I had a great experience with Auto…

I had a great experience with Auto Guard Warranty. Their team assisted me very quickly and made the whole process easy and stress-free. They were professional, responsive, and answered all of my questions clearly. I really appreciate their fast service and excellent customer support. I would definitely recommend Auto Guard Warranty to anyone looking for a reliable warranty company.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Muhammad,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Really pleased I had warranty for my…

Really pleased I had warranty for my car I definitely wouldn’t have had the money to pay out.

10 april 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Carl,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Warranty

Warranty, service can't fault it

4 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Andrew,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Fast

Fast, efficient and easy to communicate with.

29 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Helen,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Excellent assistance and communication…

Excellent assistance and communication regarding my warranty claim

11 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Aaron,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Positive company to deal with

Easy to manage. Very efficient service.
Very helpful staff... thank you

3 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Good service

Good service
Fast and efficient

22 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Pedro,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

I made a mistake with my recent claim…

I made a mistake with my recent claim by not notifying AWL before putting my vehicle into the garage for work. After explaining the reason and circumstances they began to process my claim. The claim was settled in good time with zero issues. All of the staff I had contact with were polite and very helpful. I initially thought they would deny my claim for not initially notifying them but they treated me as an individual and took into account my issues. When I took out the warranty I was sceptical but AWL have shown me that they are an honest company who work to help and not try to deny liability.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Tim,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 4 av 5 stjärnor

It paid for itself

Unfortunately I had to use the warranty within 6 months of having my motorhome. Thankfully, the warranty covered most of the repair cost which relieved some of the stress.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Karen,

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

I would just advice that you complete…

I would just advice that you complete and save proof of all service appointments as this couldve cancelled my contract. However on finding such proof my claim was quickly and effectively reinstated and paid.
Play by their rules/your contract with them and they are fair and just

4 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

We really appreciate you taking the time to share your feedback and thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 1 av 5 stjärnor

Do NOT use this company!!

Pointless cover paid for they do not cover anything, happy to take your money but not prepared to pay out when needed. Complete scam

3 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Julie,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Came in clutch when I needed them too

Came in clutch when I needed them too. Customer service is actually really friendly. When I get a new car I’ll definitely be going with them again. Referring to friends and family

21 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Dan,

Thank you for taking the time and giving us a 5-star rating!

Kind regards,
Autoguard Warranties

Betygsatt 1 av 5 stjärnor

Dreadful

Unbelievable. Rejected claim for failed electrics despite being told by the garage I purchased the car from it would be covered. Explanation is very unclear and it's just a "computer says no" response

1 juli 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Felicity,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Betygsatt 5 av 5 stjärnor

Excellent service from the start didn’t…

Excellent service from the start didn’t even have to phone them great service with no problems with the claim

30 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Alan,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Betygsatt 1 av 5 stjärnor

Declined my application for repair with…

Declined my application for repair with a meaningless statement.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Hi Sam,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

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