We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Se mer
Really disappointed my claim was rejected. Iv only had the car 4 or 5 weeks and there is a sensor electrical fault. Surely electrical faults are covered. I understand wear and tear or bad servicing bu... Se mer
Företaget har svarat
The work needed Was arranged through the garage I bought my car from. never had a car under warranty before so wasn't sure of the process etc but was quick and easy from start to finish
Företagsinformation
Skrivet av företaget
Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.
Kontaktuppgifter
Building 5, GU16 7ER, Camberley, Storbritannien
- 03432 271 499
- admin@autoguardwarranties.com
- www.autoguardwarranties.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They rejected the claim without a…
They rejected the claim without a reason. That is the point in having a warranty if claims just rejected.

Svar från Autoguard Warranties Ltd (United Kingdom)
No explanation why they rejected my…
No explanation why they rejected my repairs with the garage. The warranty isn’t worth the paper it’s written on.

Svar från Autoguard Warranties Ltd (United Kingdom)
Warranty on ?
When you buy a vehicle for over eighty thousand pounds and you are told you have “Engineering warranty” for twelve months, you would think that if a faulty ( Factory fitted ) engine component (Glow plug ) was detected . That it would be covered by the warranty company! Well it is NOT covered, not only that but I had to pay a garage ( garage from a list the warranty company recommended )a fee of £90 to diagnose the faulty item , because the warranty company doesn’t pay that either!
Sadly this experience has soured the purchase from the company that has recommended the warranty company and with whom I will be contacting to advise them of the warranty company’s failure to pay for , what should ( due to it being a factory fitted part ) be a part that is guaranteed to do more that just over 4,000 miles.
Normally I like to leave good feedback but on this occasion I can Not see a plus to having this warranty cover.

Svar från Autoguard Warranties Ltd (United Kingdom)
I had a good experience with Autoguard
I had a good experience with Autoguard. They dealt with my claim without any problems and kept me updated throughout the process. The customer service was helpful, and everything went smoothly. Thank you.

Svar från Autoguard Warranties Ltd (United Kingdom)
Paid the bill under warranty no fuss!

Svar från Autoguard Warranties Ltd (United Kingdom)
I had a great experience with Auto…
I had a great experience with Auto Guard Warranty. Their team assisted me very quickly and made the whole process easy and stress-free. They were professional, responsive, and answered all of my questions clearly. I really appreciate their fast service and excellent customer support. I would definitely recommend Auto Guard Warranty to anyone looking for a reliable warranty company.

Svar från Autoguard Warranties Ltd (United Kingdom)
Really pleased I had warranty for my…
Really pleased I had warranty for my car I definitely wouldn’t have had the money to pay out.

Svar från Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)
Excellent assistance and communication…
Excellent assistance and communication regarding my warranty claim

Svar från Autoguard Warranties Ltd (United Kingdom)
Positive company to deal with
Easy to manage. Very efficient service.
Very helpful staff... thank you

Svar från Autoguard Warranties Ltd (United Kingdom)

Svar från Autoguard Warranties Ltd (United Kingdom)
I made a mistake with my recent claim…
I made a mistake with my recent claim by not notifying AWL before putting my vehicle into the garage for work. After explaining the reason and circumstances they began to process my claim. The claim was settled in good time with zero issues. All of the staff I had contact with were polite and very helpful. I initially thought they would deny my claim for not initially notifying them but they treated me as an individual and took into account my issues. When I took out the warranty I was sceptical but AWL have shown me that they are an honest company who work to help and not try to deny liability.

Svar från Autoguard Warranties Ltd (United Kingdom)
It paid for itself
Unfortunately I had to use the warranty within 6 months of having my motorhome. Thankfully, the warranty covered most of the repair cost which relieved some of the stress.

Svar från Autoguard Warranties Ltd (United Kingdom)
I would just advice that you complete…
I would just advice that you complete and save proof of all service appointments as this couldve cancelled my contract. However on finding such proof my claim was quickly and effectively reinstated and paid.
Play by their rules/your contract with them and they are fair and just

Svar från Autoguard Warranties Ltd (United Kingdom)
Do NOT use this company!!
Pointless cover paid for they do not cover anything, happy to take your money but not prepared to pay out when needed. Complete scam

Svar från Autoguard Warranties Ltd (United Kingdom)
Came in clutch when I needed them too
Came in clutch when I needed them too. Customer service is actually really friendly. When I get a new car I’ll definitely be going with them again. Referring to friends and family

Svar från Autoguard Warranties Ltd (United Kingdom)
Dreadful
Unbelievable. Rejected claim for failed electrics despite being told by the garage I purchased the car from it would be covered. Explanation is very unclear and it's just a "computer says no" response

Svar från Autoguard Warranties Ltd (United Kingdom)
Excellent service from the start didn’t…
Excellent service from the start didn’t even have to phone them great service with no problems with the claim

Svar från Autoguard Warranties Ltd (United Kingdom)
Declined my application for repair with…
Declined my application for repair with a meaningless statement.

Svar från Autoguard Warranties Ltd (United Kingdom)
Detta är Trustpilot
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