Autoguard Warranties Ltd (United Kingdom) Omdömen 

We had a clutch issue which Autoguard which apparently do not cover 90% of the relevant components . They took several days to answer the garage updates with a one line reply of "we do not cover x y and z etc " . Apparently a clutch hydraulic slave cylinder is not even covered .The garage (main agents) were additionally shocked. Another get out clause it would seem. Beware

If I could put 0 starts i would. Extremely unhelpfully, pay £1500 for lifetime warranty but they didn't even give me an advice how yo start my car without key fob as battery died advice to go to the nearby garage (I COULDNT EVEN DRIVE), when call3d breakdown assistant, they also told me to go to the garage when a could driver and couldn't give me an advice. Managed to sort it our myself. My people in Auto Guard couldn't even care less and sounded the same on the phone. I could get more help by calling one if my friends. AWFUL EXPERIENCE.

Took a few days to look at claim and then rejected and given no option to ask for a second check

Purchased a van that included 3 months warranty with Autoguard. 3 weeks left on warranty and I had a problem with the air conditioning. Turned out to be a faulty valve in the compressor. My local garage fixed the problem. Total cost including re-gas was £145.80 which has been reimbursed by Autoguard. Thankyou.

Excellent service. It's nice to have worry free motoring. Keep up good work.

Everything was online and straight forward claim was settled within a week. Was simple process from start to finish. Would highly recommend there warranty

What a waste of time and money this warranty is.

My advice don’t bother getting it.

They hold you to the criteria so strictly that if you miss one thing, they just reject the claim.

Save your money and do something else with it!

My claim was dealt with by my vehicle supplier who dealt directly with Autoguard. The claim was approved authorised and the repairs carried out all within 1 week of notification. All in all an excellent service from both Autoguard and my vehicle supplier.

Supportive team with prompt responses. Clear communication with regard to how to proceed with claims etc. Payment received from Autoguard promptly.

Excellent service

They kept their word when I had issues with my car

Good communication throughout and settled really quickly.

Exceptional service from start to finish. Walked my through everything and could not have been more helpful. Even though I had to wait six months for the part the team were always accommodating and incredibly patient!

Phone calls are answered promply when you call.
Staff are helpful pleasant, knowledgeable, and the service is overall very responsive.

I only make a phone call and everything being sorted.

From start to finnish the while prosess was seamless

The colleague handling my case was super informative. He went back and forth with me on call explaining me every step of the process. He contacted the garage as well and had a chat with them with regards to the repairs and then when he required further details about the repairs, he emailed with the questions so the mechanic can respond to that.

This is an updated review for my experience with AutoGuard. Initially and issue with my van was not covered and therefore not paid out. I had a second issue with the turbo, which AutoGuard did cover. I’ve therefore changed my rating to a 4 because when a part is covered under warranty, they’re actually very good