Athema Omdömen 

191
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time... Se mer

Betygsatt 1 av 5 stjärnor

I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communicatio... Se mer

Betygsatt 5 av 5 stjärnor

We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed... Se mer

Företagsinformation

  1. Datoraffär

Informationen kommer från olika externa källor

Reseller for a wide range of IT related products, such as toners and inks, refurbished printers and consumables and exdemo products.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

191 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(191)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Experience

From order placement to delivery, communication was great. Being a non stock part, lead times can always be hard to predict but was kept informed throughout.

Happy to recommend and would have no hesitation in using again.

26 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Workshop Printer

Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communication and speedy delivery. Can't ask for more. Thank you Darren and team. Dave Mellor Cycles, Shrewsbury

19 juli 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent

Excellent, quick service but difficult to achieve minimum order level of £15 as part required to mend printer was only £9.95. Darren soon sorted things out and the 14 yr old HP printer is working like a dream again.

17 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had to replace my old Brother printer…

I had to replace my old Brother printer and was advised the refurbished MCP 9330CDW used the same consumables which was brilliant as I had recently bought these. I placed my order and the printer arrived in 7 days. The printer was double boxed, very well wrapped with bubble wrap and sealed air protective foam. My email queries to Athema were answered really quickly. I would recommend this company.

15 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service helped choose the right printer

Darren at Athema was really helpful when I needed a new printer. I first chose a refurbished printer similar to my old one but that one failed to meet the QA test whereupon Darren channelled my search to the printer I purchased, with which I am very pleased. With this level of customer service I will happily used Athema again for anything printer related.

6 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

I ran out of paper in the middle of a big job and had to find someone to supply it with next day delivery. Athema were reasonably priced and assured me I would have my paper the next day - it arrived before 10.30am. Wonderful service that got me out of a jam, thank you!

18 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good store and quick shipping

Bought a really expensive HP Reverb G2 headset from here as the official HP store didn't have stock. Arrived brand new really quickly. Great customer support when I requested a digital copy of the invoice.

25 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great, responsive customer service!

I had ordered a couple of items from Athema that I had not received when expected so contacted the company. The company have both a phone number and email for queries. I spoke to Darren and followed up with an email. Darren responded immediately and followed up with tracking the delivery. He then advised me it was scheduled to arrive on the same day, which it did. Very happy to recommend and use again!

22 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Helpful

I found Athema via Google while trying to source a new fuser unit to replace our one which had been damaged. I found them to be very helpful in identifying the correct unit and replies to questions were prompt. After deciding which unit was required, ordering was easy and delivery very fast. Highly recommended.

14 april 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Are Reconditioned Printers Checked for Quality?

The reconditioned printer arrived just 3 days after the order was placed which was very good.
After installation I was very disappointed with the quality of the print produced as it had three strong black lines across each page; it wasn't a temporary problem as 10 pages later it was still the same.
Fortunately I still had my old printer which had the same model of imaging drum; after exchanging the drums the result was a top quality print.
Why was the printer not checked for quality after it was reconditioned?

7 april 2022
Omdöme utan inbjudan
Logotyp för Athema

Svar från Athema

Bill, if you had of contacted us before writing a review we would have recified the issue for you. Obvioulsy the printer was refurbished and QC tested before shipping out as we always do. It sounds as if the printer had been knocked in transit and could have been sorted very easliy for you.

Betygsatt 4 av 5 stjärnor

As good as new

I needed a replacement laser printer fast and saw this refurbished one which uses the same consumables so I ordered it. Although a bit slow in delivery it was worth the wait as good value for money.

25 mars 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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