I purchased a 3 bracelets (6 total with bogof) for my Mom, she loved them, even though she had to reduce the size of some of them as she's quite thin. However after a month or so she noticed tha... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order and received the goods. However a part of the set was missing. I got in touch with customer service. Sarah was lovely, understood the problem asked a few questions and now she ha... Se mer
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Customer service were absolutely brilliant, fast to respond to my emails. I had a problem with my bracelet, they rectified it immediately without hesitation or charge. Makes a refreshing change to hav... Se mer
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i have always liked wearing an ankle chain , these are stunning , Have beautiful packaging and design . I have on now but will be wearing them alternately on my holiday abroad , absolutely a brillian... Se mer
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Företagsinformation
Skrivet av företaget
Love, made timeless. Amora Keepsakes creates meaningful, high-quality pieces designed to capture life’s most special moments—crafted with care to last and tell your story.
Kontaktuppgifter
Storbritannien
- support@amorakeepsakes.com
- www.amorakeepsakes.com
3,4
Medel
67 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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I had a minor issue with one of the…
I had a minor issue with one of the items I had received. Customer service care were so very helpful..Mihaela kept in contact, replying to my emails and are currently sending me a replacement. All in all, a positive experience with this company. LorraineX
19 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you for taking the time to leave a review, Lorraine. We’re so pleased Mihaela was able to help with the issue, keep you updated, and arrange a replacement for you. It’s lovely to hear that you had a positive experience with us overall 💚
The Amora Keepsakes Team
Beautiful anklet
Beautiful anklet, nice to receive a free snake bracelet! It’s not often I can purchase bracelets and anklets that fit (larger lady) without needing an extension
Looking forward to receiving my latest purchases of companion bracelets again coming with a free gift of a matching set. Good quality and lovely jewellery I would happily recommend this company ☺️
Great value and prompt delivery
20 juli 2026
Omdöme utan inbjudan
Svar från Amora
Thank you for taking the time to leave such a lovely review. We’re delighted your anklet fits beautifully and that you enjoyed the complimentary snake bracelet too. We really appreciate your continued support and hope you love your latest purchases just as much 💚
The Amora Keepsakes Team
Small problem - solved
Had a small problem - e mailed and had an immediate response - problem solved. What more can I say 5⭐️
4 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you so much, Anne! We’re delighted we could resolve everything quickly for you. We really appreciate your 5-star review! ⭐
The Amora Keepsakes Team
Great service quick delivery would definitely recommend
I ordered 2 Anklets one silver one gold with a free snake bracelet which I love too. My silver anklet had broken after a few days wear and Amora has replaced it free of charge. I would definitely recommend this company they are very helpful and love my new bracelets too.
17 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you so much, Lorraine! We’re delighted we could get your replacement sorted and that you’re loving your new bracelets. We really appreciate your recommendation! 💚
The Amora Keepsakes Team
Customer service second to none
I bought from Amora firstly for a anklet . Was so pleased with it i decided to get the stack bracelets but after a couple of weeks they tarnished . They couldn't have been more helpful great customer service pity more retailers are not more like Amora
Loraine wright
20 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you so much, Loraine! We’re delighted you were happy with our service and truly appreciate your kind words and support. 💚
The Amora Keepsakes Team
Amora anklet
I bought myself the Amora anklet when it was on BOGOF with the free snake bracelet. A problem arose with the 2nd anklet which was supposed to be a gift. Their customer service was excellent from start to finish and a replacement anklet was sent out. Don't waste your money on cheap anklets that don't last, don't fit right, or that make your skin go green. The Amora anklet is the best one out there. Treat your ankles, they're worth it ❤️ 😍
17 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Janette,
Thank you so much for your lovely feedback! We’re delighted you love your Amora anklet and that our team could get everything sorted for you.
Your kind words truly mean a lot to our small business. ❤️
The Amora Keepsakes Team
Totally FED UP with this company.
Totally FED UP with this company.
I ordered 6 bracelets, told 6-9 working days for delivery. However, they HAVE NOT ARRIVED at all.
Amora will not answer my emails. No phone number to call.
What next? Any help please?
19 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Anita,
We’re truly sorry for the frustration and worry this delay has caused, especially when you’ve been waiting for six bracelets and haven’t felt heard.
Please contact our customer service team with your order details so we can check the tracking and look into this as a priority.
The Amora Keepsakes Team
DO NOT USE THIS COMPANY!!!!
DO NOT USE THIS COMPANY!!!THEY DO NOT ALLOW RETURNS OR REFUNDS, WILL JUST REPLY TO YOUR EMAIL EVERY 24/48 HOURS WITH THE SAME THING, CUSTOMER SERVICE IS NOT THERE STRONG POINT!!! NOT HELPFUL AT ALL.
19 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Jane,
We’re truly sorry to hear how frustrating and disappointing this experience has been. This is not the level of support we want you to feel you’ve received.
Please reach out to our customer service team so we can look into your concerns properly and do our best to make things right.
The Amora Keepsakes Team
DO NOT WASTE YOUR MONEY ON THIS COMPANY …
DO NOT ORDER ANYTHING FROM THIS COMPANY!!
The products are substandard, not what is described at all. The jewellery they sell, you could buy for a fraction of the price elsewhere.
They do not refund or exchange.
Do NOT use this company!
16 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Cathy, we are very sorry to hear that you feel this way about your experience with us. We understand how disappointing it is when a product does not meet your expectations, and we are particularly concerned that you feel you were left without a satisfactory resolution.
We would really appreciate the opportunity to review your order and previous communication with our team so we can better understand what happened and see how we can make things right for you.
Please contact our customer support team with your order details and mention this review so we can locate your case and work with you directly toward a suitable resolution.
We take your feedback seriously and genuinely hope you will give us the opportunity to turn your experience around.
The Amora Keepsakes Team
I would give less if I could received…
I would give less if I could received two bracelets a week ago both with clasps that don’t work I have emailed messaged reply was they would get back in 12-24 hours a week later nothing total rip off
9 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Christine, we are truly sorry to hear about this experience. Receiving two bracelets with clasps that are not working is disappointing enough, and having to wait for a response afterwards has understandably added to your frustration.
This is not the level of product quality or customer service we want you to experience. We would really like the opportunity to look into your order and resolve this properly for you.
Please contact our customer support team again with your order details and mention this review so we can identify your case and make sure your concerns regarding both bracelets are addressed.
We sincerely apologise for the inconvenience and hope you will allow us the opportunity to make this right.
The Amora Keepsakes Team
Ordered the 6 bracelets as wanted…
Ordered the 6 bracelets as wanted something that didn't tarnish or make wrist green. But only after a week of wearing 4 of them they are dull and wrist is going green.
Will be sending a complaint in shortly & doing a charge back through payment method. I have photos
15 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Karen, we are very sorry to hear about your experience. We completely understand how disappointing it is to purchase six bracelets expecting them to maintain their appearance, only to notice dullness and discolouration after such a short period of wear.
We take concerns about the quality of our jewellery seriously and would appreciate the opportunity to review the photos you have and investigate this properly before the matter goes any further.
Please contact our customer support team with your order details, photos, and a mention of this review so we can identify your case and work with you directly toward a suitable resolution.
We genuinely want the opportunity to address your concerns and make this right for you.
The Amora Keepsakes Team
Bracelet arrived which was lovely for a…
Bracelet arrived which was lovely for a week, I had the silver. Now turned a funny colour and mark on my ankle where it was. I have emailed no response
5 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Samantha, we are very sorry to hear about your experience. We completely understand how disappointing it must be for the bracelet to change colour after such a short time, particularly after you were initially so happy with it.
We are also sorry that you have not yet received a response to your email. This is certainly not the experience we want for our customers.
Please contact our customer support team again with your order details and mention this review so we can locate your case, look into what has happened with the bracelet, and work with you to find a suitable resolution.
We truly appreciate you bringing this to our attention and hope we can make this right for you.
The Amora Keepsakes Team
Jewellery received was of poor quality…
Jewellery received was of poor quality and appearance. The ‘gold’ anklet and the bracelet were a very dull gold and the sizing is off. They would not accept a return. Not at all happy with the product or the service
7 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Rita, we are very sorry to hear that you were disappointed with both the quality and appearance of your jewellery. We understand how frustrating it is when an item does not meet your expectations, especially when you also feel that your concerns about returning it were not resolved satisfactorily.
We would really appreciate the opportunity to review your case again and see how we can make this right for you. Please contact our customer support team with your order details and mention this review so we can locate your case and work with you toward a suitable resolution.
Your feedback is important to us, and we hope we have the opportunity to provide you with a much better experience.
The Amora Keepsakes Team
BEWARE, TOTAL SCAM, NOT AS DESCRIBED AND RETURNS MADE AS DIFFICULT AND COSTLY AS POSSIBLE
I’m not shocked to come on here and see all the bad reviews.. Amora advertise an anklet and the usp is for a larger ankle. My ankle is larger, but not huge, so I ordered one, not cheap either! It arrived and it is literally a standard size. My size 8 friend had to use the extender for it to fit her. It is definitely not as described. The customer service is a complete farce too. They’ll let me return it at my cost, despite it not being as described PLUS they’ll deduct 20% from my refund as a ‘restocking fee’ please don’t waste your money. The anklet itself is nothing special, certainly not high quality and it feels like a scam, because they make it virtually impossible to return. I am contacting my credit card about this as I understand my rights when an item isn’t as described. The fact they push it for larger ankles is ridiculous. Beware
9 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Hi Tanya, we are genuinely sorry to hear about your experience and understand why you feel disappointed, particularly as the anklet did not fit as you expected based on the product description.
We never want a customer to feel that returning an item is difficult or that their concerns are not being taken seriously. We would really appreciate the opportunity to review your order again and see what we can do to make this right for you.
Please contact our customer support team with your order details and mention this review so we can identify your case and work with you directly toward a suitable resolution.
We truly value your feedback, Tanya, and hope you will give us the opportunity to turn this experience around.
The Amora Keepsakes Team
Amora anklet
Arrived today. Fabulous service, love my anklet & free snake bracelet
8 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you so much for your lovely review! We’re delighted to hear you love your anklet and complimentary bracelet. Enjoy! 💕
-The Amora Keepsakes Team
Save your money its cheap tat!
Looked nice and sparkly when i purchased i wore on holiday this week and already looks like dull cheap crap. Contacted customer services who were un interested save your money.
7 augusti 2026
Omdöme utan inbjudan
Svar från Amora
We’re sorry to hear about your experience and disappointment with your purchase. We take your feedback seriously and regret that our customer service did not meet your expectations.
-The Amora Keepsakes Team
Don't waste your money supposed to fit…
Don't waste your money supposed to fit the larger size ankles but it doesn't fit, only made for tiny ankles, so you message the customer services, it takes them ages to sort out the problem and then you get told this is what you ordered and offer £10 good will gesture, bloody disgusting. You say your product is good quality jewellery which is a load of rubbish. Not a happy customer
4 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn't meet your expectations.
We understand how disappointing it is when an item doesn't fit as expected. We have always provided ankle measurements on our product pages and encouraged customers to measure their ankles before purchasing to help them choose the most suitable size. Following customer feedback, we've now introduced updated ankle measurements to provide an even better fit for a wider range of customers.
While we're sorry this was your experience, it is not the standard we strive to deliver at Amora. We're fortunate to have many customers who love our keepsakes and enjoy wearing them every day, and we're continuously improving our products and sizing guidance to ensure the best possible experience.
We're also sorry that the resolution we offered didn't meet your expectations. Our team always aims to find a fair solution while following our policies, and we regret that we couldn't reach an outcome that left you satisfied.
Thank you again for your feedback. We truly appreciate it, as it helps us continue improving for both existing and future customers.
-The Amora Keepsakes Team
Beautiful jewellery
Beautiful jewellery, great prices and fab communication and delivery
2 augusti 2026
Omdöme utan inbjudan
Svar från Amora
Thank you so much for your wonderful review! We're delighted to hear that you're happy with your jewellery and that you found it to be great value for money.
It's especially rewarding to know that our communication and delivery met your expectations. Providing beautiful keepsakes alongside excellent customer service is always our goal.
Thank you for choosing Amora Keepsakes and for taking the time to share your experience. We hope you enjoy your jewellery for many years to come, and we look forward to serving you again in the future.
The Amora Keepsakes Team
Delighted with after sales service
Delighted with after sales service. Problem rectified immediately. Beautiful products
24 juli 2026
Omdöme utan inbjudan
Svar från Amora
Thank you so much for your wonderful review. We're delighted to hear that you had a positive experience with both our products and our after-sales service.
It means a great deal to us that our team was able to resolve your concern quickly and leave you satisfied. Providing excellent customer support alongside beautiful keepsakes is always our goal.
Thank you for choosing Amora Keepsakes and for taking the time to share your experience. We hope you enjoy your keepsakes for many years to come, and we look forward to serving you again in the future.
The Amora Keepsakes Team
Awfully long delivery time
Awfully long delivery time, when did arrive was not as expected, no sparkle at all doesn’t look gold at all, looks like brass my husband commented and said you not going to wear that
22 juni 2026
Omdöme utan inbjudan
Svar från Amora
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations.
We understand how disappointing it is when an order takes longer than expected to arrive, and we're sorry for the delay you experienced. We also regret that the finish of your keepsake wasn't what you were hoping for.
While we're sorry this was your experience, it isn't representative of the standard we strive to deliver at Amora Keepsakes. We're proud that many of our customers love their keepsakes and appreciate their quality, and we continuously use customer feedback to improve our products and overall experience.
Thank you again for sharing your thoughts. We genuinely appreciate your feedback and will use it to help us continue improving for future customers.
The Amora Keepsakes Team
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