No communication after initial receipt of order. No product received. No response to e-mails. Phone unanswered. Web site also now suspended. Had to claim from credit card company and reorder from... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent price product AC5 flooring good quality arrived on time opened a trade account without any issue staff communication excellent 👍 Only reason for 1 star less the delivery we had to off lo... Se mer
Företaget har svarat
Wood Flooring Kent may be online‑only, but their prices and service are first‑class. They were responsive throughout, and when a pack was damaged in transit they replaced it immediately so the install... Se mer
Företaget har svarat
Exceptional service. Very helpful where samples were sent and discussed what would be suitable. There was a period where I couldn't decide what would work or look right and Jonathan helped me decide b... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wood Flooring Kent reviews have migrated to reviews.io! Please see our amazing reviews.io page for up-to-date verified customer reviews of our business! https://www.reviews.io/company-reviews/store/woodflooringkent.com
Kontaktuppgifter
29 South Street, BN21 4UP, Eastbourne, Storbritannien
- 03333 050 197
- sales@woodflooringkent.com
- woodflooringkent.com
3,3
Medel
145 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy online order
Easy online order. Shipment was delayed one day but company informed me of this by phone immediately my order was accepted. Very good service.
3 december 2024
Svar från Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Svar från Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Kronotex Exquisite 8mm Petterson Grey Oak flooring
The delivery was on time and completed with great care, to ensure that there was no damage to the laminate planks.
Thank you
2 december 2024
Svar från Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
All was great
All was great! I received a speedy answer to my emails. The delivery was good as well. I got a great price compared with other famous sellers. I will definitely recommend this seller to my family and friends. Thanks!
4 november 2024
Svar från Wood Flooring Kent
Thank you so much for the great review, we really appreciate it!
Excellent from start to finish!
Thank you so much to Robert and the team!! I made an order & unfortunately due to a website error the wrong bathroom panels arrived. I called Robert & it was sorted within 20 mins & the order arrived 2 days late and the wrong panels were collected. After I miscalculated how many panels I needed i ordered more & Robert insured the the extra panels were delivered within 3-5 days however they only took 2 days! Couldn’t have asked for better service and the products are fabulous! Thanks all 😊
15 november 2024
Omdöme utan inbjudan
Svar från Wood Flooring Kent
Thankyou so much for the amazing review Charlotte. We really appreciate you taking the time to right it and we're so glad you're happy with your new wall panels and our service. I have passed on your kind words to Robert and the service team.
Good service
4 november 2024
Svar från Wood Flooring Kent
Thanks for your review, please do let us know what we can change in the future to give you a 5 star experience.
Svar från Wood Flooring Kent
Thanks for the great review Orlando, we really appreciate it.
Svar från Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Svar från Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Despite the tiles no longer being…
Despite the tiles no longer being stocked and their supplier in administration, they managed to find two boxes within four days.
20 september 2024
Svar från Wood Flooring Kent
Thankyou for the great review David, we really appreciate it and are happy we were able to help.
Laminate flooring order and
The team were wonderful and very helpful. Responded to my change in delivery date immediately and answered any queries promptly. Tracking for delivery was provided which was very helpful.
28 augusti 2024
Svar från Wood Flooring Kent
Thankyou for the amazing review Aysen, we really appreciate it!
Svar från Wood Flooring Kent
Thanks very much for the great review Zia, we really appreciate it!
Good experience from browsing to delivery
Good selection of products great customer service and fast delivery.
30 augusti 2024
Svar från Wood Flooring Kent
Thanks for the great review Ann, we really appreciate it!
Svar från Wood Flooring Kent
Hi Star,
Thankyou for your review and we're very sorry that the delivery company suffered a technical issue and were unable to meet the delivery date that had been set.
We had offered to reschedule delivery immediately but I can see that you asked to simply cancel your order which we have done and issued your refund on the same day.
Again, please do accept our sincere apologies for any inconvenience caused.
excellent service great delivery driver
28 augusti 2024
Svar från Wood Flooring Kent
Thanks for the great review Mr Page, we really appreciate it!
Very helpful
20 augusti 2024
Svar från Wood Flooring Kent
Thanks for the great review, we really appreciate it!
Svar från Wood Flooring Kent
Thanks for the great review Cheryl, we really appreciate it.
Great experience with the company
Great experience with the company. Bought some LVT, great quality and exceptional price especially with the bulk order discount. Ordered some beading which didn't suit the floor, the customer service was very understanding, acknowledged my feedback as a client and did everything to make sure I was happy. This is a big relief when you're dealing with high value purchases. Thank you all, great service!
13 maj 2024
Svar från Wood Flooring Kent
Thanks for the great review Sofia, we really appreciate you taking the time to write such an in depth description of your experience with us and are very happy you are pleased with our service.
Fast efficient service.
Fast efficient service.
Communication was fantastic.
Great delivery service.
20 augusti 2024
Svar från Wood Flooring Kent
Thanks for the great review Stephen, we really appreciate it!
Excellent customer service and smooth…
Excellent customer service and smooth fast delivery.
10 augusti 2024
Svar från Wood Flooring Kent
Thanks for the great review Sean, we really appreciate it!
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