Winhero Omdömen 

ik druk op betalen met ing en hij vraagt mij om inloggen? heel raar dit. bovendien probeerde ik met iDeal te betalen is het gwn een raar bank transfer? nou bij normale online casinos is het makkelijker en veiliger. scam.

By far the worst casino i have played on did over 100 bonus buys and didnt even 1 300x i play on multiple casinos and this one had by far the worst rtp this casino give you 1time a 150x and the next 10 bonuses are not even hitting 20x
I played on purpose for 2hours straight to see when the rtp hits but it never did

I signed a settlement agreement with WinHero in early September 2025, which stated that my refund would be processed within 20 business days. As of today, that deadline has passed, and I still haven’t received my payment or a clear update.
I’ve reached out multiple times by email but have not received a concrete response — only general messages about “technical issues.” This situation is very disappointing and unprofessional.
I sincerely hope WinHero will honor their agreement and complete the payment as promised. Transparency and timely communication are essential when handling customers’ funds.

Update:
To this day i have not received any payment.

Update:5-11-2025
It is now four weeks past the deadline, and despite sending multiple emails, I have received no concrete answer, no payment confirmation, and no clear date.
Every response I’ve received mentions “technical issues” or “delays”, but players are still able to play, deposit, so this explanation doesn’t make sense.
Winhero you need to paid what is agreed on. This only shows the credibility of your casino is not what you make it seem like.

Update:10-11-2025
I had a signed settlement agreement with WinHero stating that payment would be made within 20 business days. It has now been more than 4 weeks past the deadline, and I still haven’t received the payment.
Since then, I’ve sent multiple follow-up emails, but there has been no response. The only replies I received earlier repeated the same explanation about “technical issues,” without ever providing any concrete details or an actual timeline.
It’s extremely concerning how this company handles player funds and communication. Everything is documented, including the signed agreement and all correspondence.
I truly hope they take this seriously and finally honor their commitment.

Update: 12-11-2025
This is de email a received today after contacted them several times, and I keep receiving the exact same response:
“We apologize for the delay; our payment partners are experiencing technical issues.”
This has been their only answer for weeks. Meanwhile, players are still able to play on their platform, which makes this explanation very hard to believe.
There has been no clear timeline, no transparency, and no real effort to resolve this matter. I’ve kept every email and document, and it’s extremely disappointing to be treated this way after following all procedures and signing an agreement in good faith.

Update 18-11-25
Its been 6 weeks sinds payment deadline has past. Im still receiving emails about technical issues. There is no real effort to resolve this matter.

Update 26-11-2025
Dear WinHero Team,
I am extremely concerned and disappointed to see that withdrawal requests from other customers are reportedly being processed within 1–2 banking days, while my settlement payment has now been delayed for more than 9 weeks past the agreed deadline — with no explanation, no proof of any “technical issue,” and no meaningful response to my emails.
This situation raises serious questions about selective payouts and the integrity of your operations.
I have been patient, cooperative, and respectful throughout this entire process. Yet I am being ignored while others continue to receive their payments without issues. This is unacceptable.
I expect an immediate response with:
A clear and verified explanation for this delay, and
A specific payment date, not general excuses.
Please understand that I am documenting everything carefully.
I expect your reply.

Update:
30-12-2015
I didn’t hear anything back from Winhero. They officially confirmed that they are not to be trusted. Please people dont play here!!!

Iedereen die denkt dit is een scam ze betalen niet uit DIT IS NIET WAAR uitbetaling kan wat langer duren aangezien zij alles handmatig controleren en dat duurt langer aangezien wie t eerst maalt die is als eerste aan de beurt!

Roulette truqué ou la bille va atterrir sur le numéro choisi par le casino.Biensur des centaines de casino en ligne utilisé ce procédé.
Les providers vous fourni c'est des roulettes qui sont truquées, ça se voit c'est flagrant. Par exemple, la roulette immersive la roulette lightning exetera ainsi que les roulettes automatiques. Vous pouvez dire que les roulettes n'ont pas besoin d'être truqués mais si. Parce que même vous vous pouvez pas vérifier si les joueurs trichent ou pas. Car aujourd'hui beaucoup de joueurs utilisent des logiciels ou application. Aujourd'hui moi je considère une roulette que vous proposez comme une machine à sous. Pour moi ça reste une roulette déguisée et non pas une vraie roulette même si un gros pied à côté la la bille est aimantée par un système. Moi j'ai testé j'ai plusieurs fois miser 34 numéros sur 36 et la plupart ça tombe sur le numéro qui a pas été joué. Comment vous pouvez expliquer cela? Si c'est pas de la triche c'est quoi? Pour moi c'est pas du hasard et puis les licences que vous avez comme la licence Curaçao ou autre ne sont pas sécurisé comme la licence en France. Car même en France, les casinos sont truqués. Il y a de plus en plus de roulettes électroniques et de moins en moins de croupier .

Houden zich niet aan schriftelijke afspraken.
Wacht al bijna half jaar op geld.
Zeggen dat ze technische problemen hebben....ja,,al half jaar!!!!
Ze reageren ook niet meer terug.
Dus....echt niet goed

Ze reageren niet op minn reactie terwijl ze weten dat ik gelijk heb. Gelukkig heb ik screenshots van alles gemaakt. Het zijn gewoon oplichters meer kan ik er niet van maken. Honderden euros laten spelen en wanneer je uit wil betalen komen ze met nonsens zodat je je geld niet krijgt.

Question because they ignore me by mail:

Why did you not close my account right away when i mentioned by myself i had 2 accounts? Why did you wait untill i made hundreds of euro's of deposits and made a withdraw?

An unreliable site. You can deposit easily, but the withdrawal process is questionable. The delay can last up to a week and the withdrawal is not approved.

Het duurt heel lang om uit te betalen. Ik heb mijn geld nog steeds niet gisteren uitbetaald.

They dont pay out

After depositing much no withdrawal

Uitbetalingen blijven eindeloos op pending staan. Duurt nu al meer dan 10 dagen. Ze doen er alles aan om maar te vertragen.

It's worth mentioning that the live dealer section here is one of the best I've encountered. The streams are HD and I've never had any connection problems. I play live blackjack mostly and they have so many tables available from low stakes to VIP.
It's easy to find a spot. The dealers are professional and friendly. The whole experience feels very premium. A great place to unwind after a long day.

Let me tell you this site is the real deal. I've tried a few others but keep coming back here. The layout is clean and i can always find my FAVE games. Sweet Bonanza is paying out for me LOL!😍

Terrible casino never plat here, impossible to withdrawl and terrible service scamers

Honestly speaking I was a bit unsure about trying a new casino but Winhero has been great. The selection of slot games is HUGE and i love that they have providers like BGaming. I ve had some decent wins and the withdrawal to my skill account was surprisingly fast.
Thumbs up from me.👍👍

Deposited with Apple Pay it was instant. Played some slots and actually won a bit. The withdrawal process was clear and I got my winnings without any fus. Will definitely play again soon.

Ik heb 8 dagen geleden geld overgemaakt en zie het nog steeds niet in mijn account Volgens hun ‘klantenservice ‘ wat trouwens de naam service niet waardig is, kan het een aantal dagen duren .Wat een lachertje. Tegenwoordig staat geld in een paar ssconde op de rekening van de ontvanger Als ik geld overmaak naar mijn apple account staat het e er gelijk op.
Dit alles ruikt naar scam

The live roulette is IMMERSIVE. It feels like being in a real casino but from my own home. I tried the European roulette and the experience was smooth. No lag at all during the stream which is important.

Found all the top football events i wanted to bet on.
Very good odds

Bitte meiden Sie dieses katastrophale Casino aus den folgenden schwerwiegenden Gründen:

- Manipulierte Algorithmen (Abzocke/Bereicherung)
- Auszahlungsverweigerungen (Diebstahl)
- Keine deutsche Lizenz (Illegalität)
- Datenmissbrauch-/diebstahl (Hacker)
- Gesetzliche Pflichten (!) werden generell ignoriert

Bitte keine Einzahlung tätigen und das Casino offiziell melden!

Unfassbar. Unglaublich. Fatal.