Winebuyers Omdömen 26 622

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Customer service was exceptional, the wine was really rather good! It had a delicious back taste which along with the sparkling bubbles created an experience not to be missed. I only wish it were t... Se mer

Betygsatt 4 av 5 stjärnor

My order was delivered today, just a week after I placed it so very happy with that. My only slightly negative comment was that I was not advised about the delivery. But very pleased with the packagi... Se mer

Betygsatt 4 av 5 stjärnor

Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usua... Se mer

Betygsatt 5 av 5 stjärnor

Lovely wine delivered - liked it so much we ordered more of the same! Really great comms from these guys and wine was dispatched and delivered within a few days. Thoroughly recommended.

Företagsinformation

  1. Vinbutik
  2. Vinklubb

Skrivet av företaget

Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

27 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 27 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Declassified wine - avoid

I ordered 3 bottles of “award winning English sparkling rose” as a mystery case, which was apparently £55 a bottle RRP (had been relabelled so I still don’t know what it actually is). In any case, it tasted horrible and the quality of the wine was poor. Have poured one bottle away (couldn’t even drink a glass of it) and am stuck with two other bottles. Perhaps I can clean my paintbrushes with it.

Appreciate it was a risk in ordering but others take note! Avoid the mystery case!!

14 april 2026
Betygsatt 4 av 5 stjärnor

Incompetent FedEx delivery driver.

I regularly buy from Winebuyers. Always quick dispatch and good prices.
However, this time the box was left outside the main gate to the stables in the rain, instead of at the (very visible) house - i.e. like every other delivery driver manages to figure out (there is even a sign with arrows pointing "House" and "Stables"!). Box got so wet I had to carry the bottles in by hand.

14 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered and paid for a case of wine in…

Ordered and paid for a case of wine in June 2023 , still no sign of the wine or communication from the company despite numerous follow ups. No refund , no wine , no communication. Do not go near.

13 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fast, efficient delivery

Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usual pink hue of Rosé. Disappointed with the wine but saw some other products on the website which I’m probably going to order.

9 april 2026
Betygsatt 3 av 5 stjärnor

(Not) Going out of business ?

-- UPDATE ---
My emails were finally returned and they tracked down the shipment. Interestingly they were about to issue a refund when the package actually arrived. Two months late but i guess better late then never.

I understand that most of the confusion had to do with the winery and shipping firms itself and dealing with so many different producers must be hard. Ive updated my rating from 1 to 3 stars. I will give them another try.

--- original review ---
I purchased 4 bottles on 3rd of March, was supposed to be delivered that week. Got a message on March 19th about it being shipped. Late but ok. On April 9th its still not delivered.

Furthermore the phone number on their site is disconnected. Mail to their orders email bounces with technical errors on their side. The other email for support is unanswered.

Not really the experience Id repeat.

9 april 2026
Omdöme utan inbjudan
Logotyp för Winebuyers

Svar från Winebuyers

Hi Omer,

Thank you for your review, and I’m really sorry for the experience you had here.

You’re absolutely right that your order took far longer than it should have, and we completely understand your frustration - especially given the communication issues you encountered at the time. That’s not the level of service we aim to provide.

I can confirm that your order has now been successfully delivered. The delay itself was caused by a courier issue outside of our control, but we take responsibility for the lack of clear and timely communication on our side, which we have since addressed.

We’re a small, family-run business, and while issues like this are rare, we take them seriously and use them to improve. Our support channels are fully operational, and we’ve made changes to ensure customers are kept better informed in situations like this.

If there’s anything further we can do to make this right for you, please feel free to reach out to us directly - we’d really appreciate the opportunity to turn this around.

Kind regards,
Winebuyers

Betygsatt 4 av 5 stjärnor

Good value!

Good range of wines at very competitive prices. The website is easy to use, and the ordering process is straightforward.

The customer services team is very responsive, and the goods were delivered without any issues.

I would have liked to receive more updates while the product was being shipped, but overall a positive experience. I would recommend.

6 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great deal

Wine arrived earlier than expected and very well packaged. Really enjoying what was an unknown sparkling wine - wish I had bought more at the price……..

31 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

A second review with an update on Winebuyers

Bought he 2 x 3 bottle packages at £47 each, with a claimed value of nearly £200 (which was huge), and while the wines that came through didnt match the possible value, they were interesting.
I was worried it was a scam business when no email response and I couldn't call them. While there was a contact number on the website it wasn't a working number but email sent to support did get responded too a little slow and then everything worked out.
I will buy again for the right offers, just feels like I got hiccups in their processes.

12 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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