Customer service was exceptional, the wine was really rather good! It had a delicious back taste which along with the sparkling bubbles created an experience not to be missed. I only wish it were t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My order was delivered today, just a week after I placed it so very happy with that. My only slightly negative comment was that I was not advised about the delivery. But very pleased with the packagi... Se mer
Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usua... Se mer
Lovely wine delivered - liked it so much we ordered more of the same! Really great comms from these guys and wine was dispatched and delivered within a few days. Thoroughly recommended.
Företagsinformation
Skrivet av företaget
Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Kontaktuppgifter
Storbritannien
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
Har besvarat 27 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very fast delivery
Very fast delivery. Bottles were well protected.
The wine was lovely, like a champagne but the bottle that I opened smelt very strongly of cabbage. I decanted it and let it breath but the smell got stronger? I wanted to gift it to a friend but I'm not sure if I should now.
Customer service was exceptional
Customer service was exceptional, the wine was really rather good! It had a delicious back taste which along with the sparkling bubbles created an experience not to be missed. I only wish it were this special price all summer!
Delivery service was abysmal unfortunately, however the wine eventually arrived to much relief!
Great deal on price
Great deal on price, delivered in good time, looks lovely but haven’t had a chance to try it yet!
Great wine, great price, great company
Lovely wine delivered - liked it so much we ordered more of the same!
Really great comms from these guys and wine was dispatched and delivered within a few days.
Thoroughly recommended.
Lovely experience
Lovely experience, had a really friendly time with making my order and delivery arrived promptly and well packaged. Would definitely order again in the future!
Great wine tried the declassified 2018…
Great wine tried the declassified 2018 vintage English rose and it is lovely bargain for the price.
Customer service fantastic too
Very happy with the service from Winebuyers
My order was delivered today, just a week after I placed it so very happy with that. My only slightly negative comment was that I was not advised about the delivery. But very pleased with the packaging and a polite delivery man.
Just checked my email and saw that I had missed an email from Winebuyers yesterday morning advising me of the delivery ! So apologies Winebuyers - very happy with your service 👍😁
Great English sparkling Rose
Great English sparkling Rose tastes good and not bothered who made it the price for this wine is outstanding. Delivered in a few days. Would recommend
Good response from Winebuyers
Having come across Winebuyers whilst buying wine form another supplier I thought I'd give them a try. Unfortunately my delivery was damaged during transit. Rather than await the outcome of the damaged delivery and having read a review of the wine I had ordered I decided to cancel my order and request a refund. I'm happy to say that Peter did respond to my emails and refund my payment without any hassle. I may be tempted to try Winebuyers again but the delivery has tainted the experience and put me off so far.
Great wine
Great wine. Slight issue with shipping but query was responded to quickly and a replacement order quickly sent. Thank you x
Kept in contact when the vintage…
Kept in contact when the vintage changed and appreciated the contact
After a long delivery time my enquiry…
After a long delivery time my enquiry was met with a quick and immediate response by Caroline. providing me with all the relevant information I needed to track the progress of my order.
Good response by Winebuyer.
Great offer on some English sparkling…
Great offer on some English sparkling ordered on Wednesday arrived on Friday, zero complaints
Excellent service.
Very helpful in response to queries about delivery. It was well packaged and delivered in good time. We have not tasted the wine yet but sure it will be good.
Superb service and price. Fabulous.
Delighted ….sourced my first order from WB which is our favourite house wine. Great price, fast delivery, superb comms throughout and really well packaged.
Will definitely use again and highly recommended.
It’s a potential great app
It’s a potential great app. I like fine wine and champagne so choice is a little challenging `but sometimes the odd gem comes along for me to make the subscription worth it. Just do your research and see what works for you
Credit where credit is due
Credit where credit is due, my order arrived quickly but the supplier sent the wrong vintage (a 2022 instead of a 2021, which was specifically the one I was after. I reached out to Winebuyers customer service team who responded very quickly offered a solution. The incorrect wire was collected and the correct wine delivered two days later.
It’s situations like these were good customer service really wins business a problem like this could’ve been an absolute nightmare to resolve, so I’m very grateful that they sorted it out so quickly and they have definitely won a customer for life.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








