Widecalfbootsstore Omdömen 

108
•
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The quality of the boots is great but unfortunately they didn't fit. I'm having real trouble trying to return them as UPS require a phone number, which isn't available. I wouldn't buy from here again,... Se mer

Betygsatt 3 av 5 stjärnor

Wonderful boots but a pain importing them, it would normally be fine except UPS took the import tax out of my account four times. This is a stressful situation especially when I am sat at home ill wit... Se mer

Betygsatt 1 av 5 stjärnor

So I measured my calves carefully and my husband checked them. I was very excited about these boots as they were a 50th birthday present. So when they arrived I was totally disappointed that they didn... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Lovely boots, though a little smaller on the calf than I measured for on the site which is a little annoying as that was literally the point. Would suggest anyone from the UK reconsider the purcha... Se mer

Företaget har svarat

3,0

Medel

TrustScore 3 av 5

108 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(108)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Lovely boots but don't buy if UK.

Lovely boots, though a little smaller on the calf than I measured for on the site which is a little annoying as that was literally the point.

Would suggest anyone from the UK reconsider the purchase - I thought the delivery cost would be around 20%(this has been very typical of other EU based purchases I've made in the past year) but on a £220.87 purchase (boots, leather spray + stretcher to hold shape) I was charged £99.32 for delivery.
Great boots, but for £300+ I could have probably got something better somewhere local. The site is clear you'll have to pay an extra cost but there's zero transparency around approx costs which I think is actually really poor on their part.

12 februari 2022
Omdöme utan inbjudan
Logotyp för Widecalfbootsstore

Svar från Widecalfbootsstore

Dear Georgia,

Thank you for your review.

We are sorry to learn that the costs of delivery for your order were so expensive. The fee that UPS is charging you is the import fee for your parcel. An import fee has been charged for your parcel because we are based in the Netherlands, and all parcels shipped from the EU to the UK must now undergo customs checks and are subject to import fees. This is a direct result of Brexit. For this reason we placed warnings in the checkout at the end of December for all customers who choose 'United Kingdom' as the country of destination while placing their order. The warning states that we are based in the Netherlands and that an import fee will be levied on all parcels shipped to the UK.

The fee is determined by customs and by UPS themselves during the customs process. It is therefore not possible for us to know what the fee will be before shipping, because we are not involved in the calculating process and every fee is uniquely based on each parcel. We are unable to waive or change the import fee, as this is out of our control and is now mandated by new trade laws between the UK and EU.

Our sincere apologies for the disappointment and for the fact that we are not able to provide a more clear indication concerning the fees for customs and delivery.

Betygsatt 5 av 5 stjärnor

Super company to deal with and the…

Super company to deal with and the boots are absolutely gorgeous, excellent quality and are exactly as described on the website. I’m delighted I found this company as I have had years of difficultly getting boots that fit my calves so I will most certainly be back to purchase from here again. Also boots arrived a week earlier than expected which was a lovely surprise. In summary I would have no hesitation in recommending you to buy from here. Happy shopping 😊

8 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have refused delivery of the boots

I have refused delivery of the boots - at no point was I advised that I would have a man on my door from UPS demanding £68 to deliver the boots I am not handing over cash to a total stranger no matter how good the boots may have been ( he says they are UPS costs) . I have paid delivery charge when ordering, I feel totally mislead. Buyers from UK beware!!

23 december 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good quality boots

Good quality boots . ordered navy and cognac and colour is true to on-line pictures . Key concern is on arrival import taxes then requested on delivery making boots cost £70 more

22 september 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Wonderful boots but a pain importing…

Wonderful boots but a pain importing them, it would normally be fine except UPS took the import tax out of my account four times. This is a stressful situation especially when I am sat at home ill with covid, goodness knows if I will ever get the money back. Will never use a company that delivers with UPS again. Boots lovely.

19 september 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Oh so stylish boots for today

These were very well made boots and generous enough round the top but I had to return because the ankle was so narrow, out of sync with the top. There is good information about the size of the top of the boot and foot size but I couldn't find anything about ankle size. Loving the style I ordered them. Sad.

23 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New boots

I love my new boots finally I have a pair of boots that fit my large calves and they were so easy to order. Service was excellent and very good communication and delivery. Would buy again

23 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing!
I’ve found years trying to find knee high boots that fit and I’m so glad I came across this company!
Great quality, great fit, great service, great experience.

3 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience, very happy with the boots

Great experience with the Etrias Wide Calf Boot Store. I ordered a succession of four pairs of wide calf boots, two from the Wide Calf Boot Store and two from a different retailer. By the time I reached the final pair I knew exactly what I needed and also knew that the Etrias boots would be better quality and more comfortable. I've now worn my boots three times and I've very satisfied. I might need to stretch out the center portion of the calf slightly for maximum comfort (this seems easy enough to do following instructions I found online) but even without that the boots are comfortable, fit well and look good. The customer service is also great...the very first pair I ordered were misdelivered so I never got them, and Etrias immediately refunded me. Returning the replacement order (as I worked out what size and style I wanted) was also easy.

2 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's a yes from me!

Never heard of Etrias who I ordered through before but I'd use again. Shipping and delivery were fast even though from NL! DPD got them here in 3 days.
Boots fitted- 4th attempt after fails from UK chains- NEXT, Barbour, M and S- all didn't fit even though I'm a size 10! Used the calf calculator and then searched to finf my perfect boots! Highly recommended.

30 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

They delivered my boots very quickly in just 2 days. Unfortunately they were quite big, so i had to return it and they refunded me very quickly. I’m happy to make another purchase next time.

19 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

No complaints about the service or experience, despite an initial hiccup when courier decided to return my order for no reason what so ever???
However a quick phone call to the store and it was quickly resolved and my order arrived the same week.
Cannot fault the service I received

2 september 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sizing Calculator Incorrect Beware

So I measured my calves carefully and my husband checked them. I was very excited about these boots as they were a 50th birthday present. So when they arrived I was totally disappointed that they didnt even go anywhere near my calves. Your measuring calculator is completely out. I then had to drive a 10 mile round trip to return these using DPD.Very disappointed!

27 augusti 2020
Omdöme utan inbjudan
Logotyp för Widecalfbootsstore

Svar från Widecalfbootsstore

Dear Louise,
Thank you very much for your review.

We are sorry to hear that the boots did not fit as intended and that you had to drive a detour to find the next DPD parcel shop. As of right now my colleagues and I we are going to have a look at our measuring calculator to check how and in which ways we can improve it.

Our sincerest apologies,

Your Customer Service team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer