Wicked Campers Australia Omdömen 257

Thank you so much. Cairns office and ph customer service staff.
We had the best time in the camper. Everything we need was perfect for our trip. People and staff associated with the company were amazing. Everything was easy inconvenient.

We picked up our van (Jonny feelgood) in cairns and were pleasantly surprised with how good the condition of it was! Very clean and maintained and the fridge at the back was very handy! We hired it for 7 days and we were so happy with it overall! It travelled around well and the service picking it up was great!

We hired our van in Cairns and the whole experience from booking to dropping the car off went smoothly.
We mostly used the van just to drive along the coast and through the Atherton Tablelands in, but it was well set up with everything you'd need for cooking and there was a matress with convertable bed/table in the back.
The van was older and had some wear and tear, mostly since it was a manual, the gear box was a little clunky, but apart from that, everything was great.
This is our second time hiring a car/van from Wicked Campers Cairns and we've loved the experience both times. Great customer service, reliable vehicles and a beautiful area to explore.

I would give minus if I could.

Avoid Wicked Campers – Deposit Still Withheld

We hired a camper in July and the experience has been awful from start to finish. The vehicle was handed over with no proper briefing and had multiple issues: broken tent zips, faulty power points, jammed drawers, unsafe equipment, and even diesel stored in the water jerry can.
At drop-off in Perth, staff admitted the Broome depot vehicles “aren’t looked after,” confirmed there was no damage, and assured us our deposit would be refunded within 30 days. It’s now well over that, and despite repeated follow-ups, Wicked Campers is still withholding our money with no explanation.
Poor vehicles, poor service, and no accountability. Would strongly recommend avoiding this company.

We recently hired a 4WD camper with two rooftop tents, and while our trip itself was wonderful, the experience with the vehicle left a lot to be desired.

The staff member at the Broome depot was friendly, but we were surprised to receive nothing more than a quick “any questions?” when handed the keys. Given this was a complex vehicle setup—and not one we’d used before—we expected a proper rundown of how to use everything safely and correctly. We had to ask how to operate most features ourselves, which isn’t ideal.

The vehicle didn’t come with a long-range fuel tank (as many rental 4WDs do), nor even a jerry can, which was disappointing considering the remote locations the vehicle is designed for. The water tank in the back appeared to have been previously used for fuel—it smelled and tasted like diesel, so we couldn’t trust it for drinking water. There were several chips on the windscreen already and parts of the car had just been screwed in place and had many dents in them.

The camping equipment was quite worn—not a problem in itself—but there were missing pieces, and the rooftop tent zips were broken in several places, making setup difficult the they both leaked heavily during rain. We were informed on drop off that they’re not really built for that weather which begs the questions of why the company are using cheap equipment that isn’t built to withstand rain.

These are just some of the issues we faced with our vehicle, for a trip that cost a lot of money and that we saved for for a long time this really wasn’t the standard we were expecting.

To be clear, this isn’t a complaint about the Broome branch specifically, but about the company as a whole. A more comprehensive handover is essential, not only fosr the utility of the vehicle but for safety too.

Furthermore, we were told it could take up to 30 days to receive our deposit back, it has been way over this and despite multiple attempts to chase we are still waiting on this. We were told unequivocally at the return depot that we would get the deposit back due to no harm being caused by us and yet we still wait.

A fine experience for a trip on a small budget.

We picked up the van in Sydney. The location is a bit far from the city center but easily accessible by bus (stop less than 100m away). Online check-in made the process quick, so there was no waiting. The rental office is just a partner; the staff member at reception wasn’t very friendly, and the vehicle walkthrough lasted less than 5 minutes. I had to go back inside to ask a few questions, such as what type of fuel to use.

The van was clean and in good condition, though a bit old (manual windows, wooden fixtures showing some wear). It came with a camping gas stove, kitchen utensils, a Bluetooth radio, and a mattress. The mattress was quite thin and could have been more comfortable. There was plenty of storage space.

The van drove well, and both the air conditioning and heating worked fine.

The “Mystery Machine” paint job was really fun—everyone, especially kids, waved and said hello. It definitely added a cheerful vibe to our trip.

Returning the van was just as easy as pick-up; the vehicle was only briefly inspected, but we had cleaned it thoroughly beforehand, so no issues.

Don’t expect anything exceptional, but for this price in Australia, it’s very good. If you enjoy vanlife and want something more authentic without extra comforts, this is perfect for you.

Overall, the company is decent, the rental is good value for the budget, and the van is enjoyable to drive.

I rented an Aventus 2 in Perth (Bentley) for 6 days. I went South West, to Busselton, Cape Naturaliste to Cape Leeuwin, Margaret River and Augusta. Had a very good time !
Staff was very kind and helpful, especially as it was a last minute booking. Pick up and drop off were easy and vehicle was clean and ran great.
Overall, good value for money.

The service I received from Neill at the Cairns depot was first rate, flexible &generous.

We hired a 4wd camper for a trip up in Far North Queensland! We had a great time, however the booking of the Wicked camper had some issues.
We booked a Mitsubishi D5 4x4 van, however when we arrived, this van was unavailable. We were given a Great Wall 4x4 in place. This alternative was comfy enough, however we would have prefered our choice of van. The Great Wall had a roof top tent instead of internal camping.
The fridge in the 4x4 worked when the car was running, however the battery to power it through the night seemed to loose power after several hours.
Also, the portable gas stove supplied worked, however the flame was so small, it took around 40mins to boil some water. This didn't affect our trip too much as we were camping in locations with camp kitchens.
The staff at the rental shop were great. Super friendly and helpful.
We had a really great time and the 4x4 did the job for the trip.

Just like the booking process, the pick-up was very friendly and easy. We even got an upgrade to the DesertSands. It has everything you need for camping. The roof tents are super easy to set up and take down. Everything was well explained. We would definitely book again.

The car smelled like vomit (probably some residuals in rear vents).
The fridge battery wasn’t charging.
When returning the car we got charged $400 cleaning fee for cleaning the normal dirt you get when driving in the country.
It is a pity because otherwise the car worked OK, despite 285k on the odometer.

The mystery machine turned heads had kids singing songs as we were driving past and people asking for pictures very reliable and comfortable everything we needed for our weekend getaway would reccomend to anyone only minor thing missing arm rests and cruise control

The cost of the van seems excessive given it smelt like manky feet, the dishes weren’t properly cleaned, not all tyres were roadworthy (and the spare was flat), some doors didn’t close easily so the alarm would randomly go off, there was a big chip in the windscreen, and roadside assistance doesn’t exist after 5pm…however, the freedom to drive around and nap when I pleased was great.
Exmouth is beautiful.

Hired the mystery machine hi-top for a road trip on the great ocean road in Victoria. Compact van which drove great on highways which was super roomy when parked and chilling/sleeping in van. Definitely would hire again! Sad to hand it back!

Love wicked campers! We hired a Mystery Machine - was it brand new? No. Was it 5 star luxury? No. Did I have to remortgage the house to rent it for 5 nights? Also no.
You know what you are getting - a van that was lots of fun to drive, comfy enough, well equipped, scruffy looking but eye catching.
If you want value for money, allowing you to spend on other things - this is the place to come

I recently went from perth to exmouth and the trip was great we have no problems with the car however i paid a $2000 dollar bond and it has being nearly 50 days now i've still not recieved it back. The communication from wicked campers admin has being very poor and next to nothing, they emailed me back once and when i ring the number they just tell me it's for bookings and they cannot assist me. I will never be using this company again and i would suggest if your reading this you don't unless you want to be scammed out of ur money!

Rented the D5 4x4 Adventure Camper. Tidy van, good price and pretty good overall. Bed comfortable. Cooking facilities chairs and table included but had problems with fridge and drinks cooler in front of van not working. Luckily we had a spare chilli bin for food and drinks.

vehicle returned undamaged and even though trip was advised to be to Birdsville paying $400 additional for that destination
upon return was advised that i travelled on a restricted road on map that Birdsville was also noted as a restricted destination i was told i would be charged $799.95 for travelling on a unauthorised road in a 4x4 vehicle
In my opinion i have been totally scammed!

Great time as usual in the mystery machine. 5th time renting a van from Wicked over the years. Pick up and drop offer were easy and vehicle ran great.

We hired the 4x4 desert sands for 3 nights and it was the experience of a lifetime!! The car was brilliant and the tent boxes were easy to use. We took it all around Kakadu NP and Litchfield NP (it was awesome on the 4x4 tracks) and wouldn’t change a thing!! 😍