Really great experience with Campervan Village! The booking process was quick and easy and the staff were super fruendly and helpful. The truck was clean and comfortable and had everything i needed fo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Really great experience with Campervan Village! The booking process was quick and easy and the staff were super fruendly and helpful. The truck was clean and comfortable and had everything i needed fo... Se mer
Företaget har svarat
The campervan worked and I managed to complete the trip, so I can’t give one start but at least two. But the campervan was old, may things didn’t work (radio command to open, parts of the stereo and a... Se mer
Företaget har svarat
事前に疑問点をメールで色々質問したが、すぐ返信してくれてとても助かった。 事前にインターネット上でチェックインでき、車の受け取りが簡単。 受け取り時の説明が丁寧で分かりやすかった。 質問にも気持ちよく答えてくれた。 問い合わせをするための予約番号もメールから探さなくても直ぐ分かるようにと紙に書いてくれて助かった。 車は走行距離17万キロ超えの車で、だいぶガタついていた。 ブ... Se mer
Företaget har svarat
Organising and renting the rental was easy and hassle free. The quality of the rental vehicle was OK- expected from a backpacker rental company. However to get the holding deposit back has turned me o... Se mer
Företaget har svarat
Campervan Village is a travel company specialising in campervan 2WD and 4WD rentals across Australia and New Zealand. Founded by experienced travel enthusiasts, we help travellers explore iconic destinations with the freedom of a self-guided road trip. With a diverse fleet ranging from budget-friendly campervans to fully equipped 4WD adventure vehicles, we cater to backpackers, couples, and families alike. Our focus is on transparent pricing, flexible travel options, and reliable support throughout your journey.
PO Box 1024 Cooperoo , 4151 , Cooperoo , Australien
Har besvarat 67 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great experience with Campervan Village! The booking process was quick and easy and the staff were super fruendly and helpful. The truck was clean and comfortable and had everything i needed for The trip. Would definitely book agai n.

Svar från Campervanvillage
Great staff, very helpful. Started out with a flat tire before we even jumped in the car but they fixed it for us in minutes. Great campervan, clean and nice to drive. A couple of dents but that’s expected with an old car. Me and my friend had a great time. Bond came back perfectly in time and everything went as I should.
Recommend!!

Svar från Campervanvillage
Travelled from Cairns to Brisbane on a relocation deal for like $1 a day. Can't complain based on that alone, also happens that the van was really charming with the Mystery Machine decals.

Svar från Campervanvillage
The desert sands was great fun. Lots of space in the rooftop tents and the kitchen came in handy

Svar från Campervanvillage
I rented a scooby doo van over Easter. It was good value for money. The van was really fun and got us a lot of attention

Svar från Campervanvillage
The car was in a poor condition, smelly, and with empty tank. I barely got to the gas station.
The support was pore, and the locking sistem was working badly.

Svar från Campervanvillage
Matched my budget and then some making it much cheaper than anyone else on the market. Really appreciate the flexibility from the team 🙏

Svar från Campervanvillage
Easy booking process, kind staff.
Vehicle is very affordable and is the best way to explore North Island on a budget!

Svar från Campervanvillage
For us it has been a great experience discovering many corners of New Zealand with this campervan

Svar från Campervanvillage
The camper—or rather, the car—was great! Just what we had imagined. The staff was friendly and showed us everything. Returning it was quick and easy. Don’t forget to take photos (before and after the trip). Not because there were any problems, but so you can send the pictures to the rental company.

Svar från Campervanvillage
Organising and renting the rental was easy and hassle free. The quality of the rental vehicle was OK- expected from a backpacker rental company. However to get the holding deposit back has turned me off using this company ever again. I had to chase up my deposit money 2 times and on day 30 received confirmation that the money would be refunded... Only to be told that it would take another 5-10 business days to process. To have money held ransom for potentially 40 days is ridiculous. Avoid for this reason alone in my opinion.

Svar från Campervanvillage
The van I rented was junk. I was surprised it finished the journey. Many things did not work on it. No AC. Dirty. We found a used condom on the floor. The staff is almost impossible to communicate with. Don’t do it

Svar från Campervanvillage
The campervan worked and I managed to complete the trip, so I can’t give one start but at least two. But the campervan was old, may things didn’t work (radio command to open, parts of the stereo and ac) and it was overall poor quality. They also didn’t provide any blankets, and the “mattress” was not a mattress and super thin and uncomfortable. I’m not an expert on camping but the overall experience was poor.

Svar från Campervanvillage
I rented the Aventus 2 for few days. The check in and checkout were super quick and my deposit has been given back few days after. (I had full insurance)
I remove just one star because having to buy the shits, pillows and blankets and give them away (if you don’t simply throw it) is a bit of a waste. A rental service could be nice.

Svar från Campervanvillage
Booked a 0-1 yr old camper ans got s 18(!) Yr old one. Lot of things were broken and srill waiting 3 weeks tot get the bond and accesoirea back. This was once and last for me. Sad. They also charge extra money for the bond which u dont get returned.

Svar från Campervanvillage
Hired a camper for 3 weeks, picked it up in Brissy and returned it in Adelaide. The exterior had some general wear and tear when we picked it up but for the price we paid, if it doesn't affect the drive, why care. Everything was as expected and communication with the company was easy while on the road. We had a key snap and they were quick to assist as to not interfere with our time schedule. Paid a higher premium for a lower bond which was absolutely worth it. Couldn't recommend higher. We were slightly offput by the poor reviews but very glad we chose to believe the good over the bad. Would absolutely book again.

Svar från Campervanvillage
Fantastic service and lovely staff, good wee van which gave us plenty of fun.

Svar från Campervanvillage
事前に疑問点をメールで色々質問したが、すぐ返信してくれてとても助かった。
事前にインターネット上でチェックインでき、車の受け取りが簡単。
受け取り時の説明が丁寧で分かりやすかった。
質問にも気持ちよく答えてくれた。
問い合わせをするための予約番号もメールから探さなくても直ぐ分かるようにと紙に書いてくれて助かった。
車は走行距離17万キロ超えの車で、だいぶガタついていた。
ブレーキの効きが緩くて心配になり途中でロードアシスタントに連絡を入れたところ、返信は直ぐもらえたが車の様子を見せるために支社に立ち寄る時間のゆとりが無く結局最後までそのまま走った。
前もって万全な安全な状態で貸し出してもらいたかった。
助手席のサンバイザーが元の位置に戻らない、エアコンが効かなかった。
車外回りにへこみ等は無かった。
でもクモの巣だらけだった。
元通りに清掃して返却という貸出し条件だったが元から綺麗では無かった。
古くてもセルフコンテインド認証の車だったので無料キャンプサイトに予定通り宿泊でき良かった。

Svar från Campervanvillage
Do not buy anything from them!!
I want to record my negative experience with Motorhome Republic and Campervan Village. When renting a campervan, I was forced to make a pre-authorization of 7,500 Australian dollars. However, this pre-authorization was processed as a purchase, which was not specified in the terms and conditions. Without time to negotiate or seek alternatives, I had to accept, which created coercion and anxiety during my vacation. As a result, the Argentine tax authority, ARCA, flagged this operation, forcing me to justify non-existent income and causing additional tax burdens in Argentina. Additionally, I had to finance the entire amount out of my own pocket for two months, from the moment the card was closed until the refund was processed, which severely worsened my financial situation
Moreover, the 3.5% surcharge in Australia was unjust, causing economic harm. The lack of transparency and the violation of my consumer rights by both the company and the intermediary worsened the situation. I did not receive a satisfactory response, and this situation has severely impacted my finances.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.