Wefixitlogistics Omdömen 

I hope these guys deliver as well as they have a good customer service. Was very easy to get in contact with them.

I like how their customer service is always available even during evening times.

I used their service when moving office. They were very responsive and professional throughout the whole journey.

Went quick to get help here and make a preliminary agreement for my workshop moving. Once the move happened they were efficient.

Fast and efficient movers. Felt so good to have the logistics sorted this time around. Fair prices too.

I gave them my inventory that needed moving and they were quick to get back with a prospectus. Professional guys.

THIS IS ASCEND ECOM, DO NOT WORK WITH THIS COMPANY.

Bunch of scamming criminals who have the law after them now. Do not waste your time, avoid this company and call the police of you ever come into contact with them. Texas slime balls all of them

I signed up with Ascend Ecom, aka AE Logistics/Ascend Capventures/Ascend Distribution/potentially other names, back in September 2021. I invested $20,000 as my initial investment. By the time my Amazon store was created and initial inventory purchased, I made my first sales on Amazon in January 2022.

At first, my experience was okay. It was a little slow, but that was to be expected. Some product was selling and I continued to be told good things by them as to what to expect in the coming months and about some things they were doing at Ascend to help their clients skyrocket their success.

However, after a few months, things really never picked up, and when I did have some high revenue months (high 4 figure to low 5 figure revenue), it was met with a myriad of challenges.

Overall, some of the challenges I dealt with during my time working with Ascend include:

-Multiple Amazon violations & warnings, including: a secondary user being removed from my account for drop shipping, claims of counterfeit inventory, valid tracking rate not meeting requirements, and more
-Account almost being deactivated due to low account health. Surprisingly, my account wasn't ever deactivated, though most other Ascend clients I've spoken with have had their accounts deactivated. Ascend was never quick to resolve compliance issues with Amazon and I typically ended up taking care of it myself in order to avoid being suspended
-Listing product under the wrong brand, which resulted in the aforementioned counterfeit product claims. For example, they sold a bunch of cheap Choice brand cooking pans under the Volrath brand name. As you would suspect, many of these ended up being returned and the products were blocked from being sold. As a result of the returns and the Amazon FBA model, this also resulted in high fees for returns and for inventory storage for items that wouldn't sell and ultimately for inventory removal fees to get the products out of Amazon warehouses and avoid the storage fees from accumulating.
-Multiple letters from brand representatives saying that I had no rights to sell their products, which once again resulted in high fees due to having already had to purchase the product
-Poor communication: I was assigned multiple account managers over a two year period and never was certain who was in charge of my account. In addition, communication channels continued to change (Ryver, ClickUp, Slack, email, etc.) leaving prior communication in multiple places and hard to reference back to that prior communication.
-Lack of visibility into store results/inaccurate information: Ascend was often months delayed in providing profit sheets and these were often not fully accurate, as they didn't reflect all of the returns and associated fees, thereby falsely inflating store profits
-Inaccurate billing: As previously stated, profits were overinflated, so profit share invoices were overinflated. Also, I never should have received any profit share invoices, as my store never managed to break even due to all of the returns, storage fees, etc., even before accounting for the initial investment. Further, Ascend tried to bill me for $4k of inventory that was purchased on my credit card as if they were the ones who purchased it. And finally, they tried to bill me for shipping charges for orders that never were shipped.
-Mishandling of inventory: Ascend employees confirmed to me that over $10k of inventory purchased for my store was lost by the warehouse. Ascend claims to be super organized, yet how do you lose $10k of inventory? To make up for this, they offered credits on future inventory, rather than paying me back for the inventory that I had already purchased months ago.
-Not following through on buyback promise: Ascend claimed that they would provide inventory with 20%+ margins and if it didn't sell through in 2 months, they would purchase the inventory back. However, they didn't honor this on the inventory credits and said they could potentially offer more credits as needed. Also, when the inventory I was credited for wasn't selling through on FBA and instead was incurring hefty storage fees from Amazon, Ascend was unwilling to pay to return the inventory back to Ascend warehouses, so the only option was to reduce the price to a point that for one of the items was less than the fees Amazon charged for that item, so every unit sold was at a loss.
-Ascend also assured me that before they purchased any inventory for my store, they would let me know so that I could approve it first. This never happened and I never saw any invoices from the merchants they purchased from, so I had to trust them at their word for cost of inventory.

If Ascend is as good as they say they are, why do they need you when they can keep 100% of profits on their own stores?

scam scam scam. if you want to give your hard-earned money to these con artists. Be aware.

SCAM!!!
SCAM!!!
I write this review to serve as warning to others in regards to my experience with Ascend.

We signed up with Ascend in October of 2021, paying $55,000 for an Amazon store along with ungating/private label services. I completed everything on my part quickly afterwards and had an Amazon store up and approved within roughly 1 month after signing up. Since that time, Ascend has made no effort to keep any sort of inventory in that store. The store has remained dormant with no sales. When emailed/slacked/called, Ascend has no meaningful response have completely failed to live up to their end of the bargain. I and others are now in the process of legal action. Absolutely, do not invest a penny with these guys and then experience the headache that we have had... Please google lawsuits Ascend Ecom or google lawsuits Ascend Capventures. There are articles on law.com and other sites regarding settlements and lawsuits. Do you really want to invest money with a company where not one but multiple people are taking legal action to try and recoup money ?

absolute scam! stay away from these thieves.

Fake information

I signed up and paid in initial fee to have Ascend build and run my Amazon store. After about 6 months, my store was deactivated due to Ascends failure to adhere to the policies of Amazon. Since my store has been deactivated, I have see very little effort on Ascend behalf to get my store reactivated. I would not recommend this company to anyone who wants to work with honest people.

This has been the most disappointing…
This has been the most disappointing service experience I've encountered. My Amazon store got suspended shortly after its launch, and it's been five months without a resolution. Despite my patience throughout this ordeal, their online persona does not match reality. I've faced unfulfilled promises, poor communication, ignored requests and missed meetings. The company has repeatedly changed its name and communication channels during my brief interaction with them. The only significant contact occurred during the initial onboarding phase when they were awaiting my payment. It's outrageous for a company to take your money and provide such poor service, yet they continue to market themselves as if they honor their commitments to customers. In reality, they neglect their clients, overpromise, and underdeliver. I strongly advise against engaging with the entity currently known as ACV Partners, formerly known as Ascend Ecom and Ascend Capventures.
Check out their other reviews and how they cover them up with company reviews regarding a carpet cleaning service in an attempt to bury the negative feedback. Find another company to invest with and please do your due diligence. You've been cautioned!

This man by the name of Jawa D came to my house to clean my carpet. They charged me for 4 hours but probably did about an hour of work. Very mediocre, I had to clean it myself afterward beacuse of how bad they were

i would not recommend these guys to clean carpets. They knocked over my vase that had the ashes of my late pitbull and then vacuumed it and then tried to pretend nothing happen. I caught them on my hidden camera!!!

awful carpet cleaners, could not remove the stain from my party last week. do not recommend them. They promised to send me some carpet cleaner to do myself too to make up for their inability to remove the stain, i hired someone else!

Apparently getting on here and writing a review is the the only way to get Ascend (whatever they're called now) to respond. If you read reviews about poor communication. True. Reviews about changing names and communication platforms. Also true. Reviews about stores being shut down and nothing being done to fix it. True as well.

I hired them to clean my carpets because my dog defecated on it and i couldn't get rid of the smell. Whatever carpet cleaning liquid they used gave me such a rash after I did my nude yoga the next morning I had a huge rash on my ass.