Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall, my experience with Z.com has been positive, especially when it comes to customer support and resolving concerns. I recently had an issue related to domain renewal and DNS configurati... Se mer
They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... Se mer
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Se mer
Företagsinformation
Om Z.COM
Skrivet av företaget
- Singapore (Main office) - info.web.sg@z.com
- Philippines - info.web.ph@z.com
- Malaysia - info.web.my@z.com
- Indonesia - info.web.id@z.com
- United States - info.web.us@z.com
Kontaktuppgifter
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Customer Service!
Great Service and very supportive…
Great Service and very supportive agents always.
Great Domain Provider
I am hosting a lot of Domain from this company, and I do not have any domain-related problems
Un-responsive customer service
Un-responsive customer service. Issues not resolved.
Superb customer service
I am a web dev, and Z.com has been helpful to me and my clients all the time. Thanks for assisting me!
For the person who helped me
The person I spoke with was able to address all of my concern real quick. Great experience so far. Too bad that I wasn't able to use my website on this.
I had a positive experience with Z.com
I had a positive experience with Z.com's staff, especially with Melissa Blanco. They solved my FTP problem through a back and forth conversation. I am very glad for their untiring help in the end to resolve the issue. Good job, Z.com team!
Support Desk is prompt and very…
Support Desk is prompt and very accommodating.
I had some trouble during my first log-in...
I had some trouble during my first account log-in and the assistant/agent Ms. Melissa B. assisted me on my log-in difficulties. her fast fast response and clarity easily fix the problem.
Reactive customer support
Customer service is efficient and replies right away, which is greatly appreciable.
Exceptional Customer Support and Reliable Products
They have highly responsive and knowledgeable customer support that quickly handled my concerns. They have hosting services that are consistent and reliable, with excellent uptime as well as user-friendly interfaces for domain management. This assures great value, with seamless integrations despite its affordable yet reasonable prices. Their support is superb for me! and I would definitely recommend z.com for their great assistance as well as the dependable products they offer.
The service is fast and being attended…
The service is fast and being attended even on a weekend. The answers are also detailed for me to better understand how it works specially that I am not a techy person. Thanks
Ticket addressed by: Melissa Blanco
Excellent Customer Service
Great alternative to GoDaddy and other popular domain providers
For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php 330 per domain, I couldn't resist giving them a try—and it turned out to be a decision I'm immensely pleased with.
Transitioning to Z.Com has been seamless; setting up my domains was a breeze, thanks to their user-friendly interface. Moreover, their support team is very responsive when I have questions. I’m highly satisfied so far.
They are easy to communicate and easy…
They are easy to communicate and easy to talk to. I like the assuring part on our conversation and do hope the issue will be resolved fast.
simple interface, easy to use
well, first thing you'll notice is that z.com has an old webhosting interface, while other web host have modern UI, Z.com don't put all fancy things makes it simple and easy to manage.
if you know what you are doing and know where to go in an hosting, navigating is easy peasy.
the help is very fast and very detailed
I love the Customer Service
I find the domain is cheaper. I purchased a dotSITE domain, added it to my Google Site, and after a few minutes, it was verified, and my website is searchable afterwards.
I love the Customer Service. I messaged them through ticketing for clarifications about my setup since I'm not very techy (I just followed Google Site's instructions), and I received a response after 1 hour and 36 minutes. I thought I would receive the response after a day or two or more, since my concern is not so important. But I was wrong. Thank you Z.com
Outstanding Product, Exceptional Support Team
I would like to express my appreciation for Z.com as they exceeded my expectations. Their rates are incredibly reasonable, and their website loads very fast. More importantly, their customer service team is exceptional, and I would like to give special recognition to Veronica Z from the support staff. She made the entire process seamless by consulting with administrators and obtaining the necessary approvals for my requests. Despite my lack of technical knowledge, Veronica was patient and understanding with me. Her extensive knowledge ensured that everything was working correctly and was as easy as possible. It felt like I was receiving first-class treatment. In comparison to other similar service providers whose costs are more than 10 times what I paid Z, I have never received such great service before. Therefore, I highly recommend Z.com for their exceptional services and products.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








