Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Se mer

Betygsatt 5 av 5 stjärnor

Overall, my experience with Z.com has been positive, especially when it comes to customer support and resolving concerns. I recently had an issue related to domain renewal and DNS configurati... Se mer

Betygsatt 5 av 5 stjärnor

They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... Se mer

Betygsatt 5 av 5 stjärnor

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Se mer

Företagsinformation

  1. Webbhotell
  2. E-postleverantör

Om Z.COM

Skrivet av företaget

  • Singapore (Main office) - info.web.sg@z.com 
  • Philippines - info.web.ph@z.com
  • Malaysia - info.web.my@z.com
  • Indonesia -  info.web.id@z.com
  • United States - info.web.us@z.com

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

269 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I recently enExcellent Support and Swift Resolution!countered an issue with my…

I recently encountered an issue with my website being down due to domain suspension, and I reached out to Z.com for support. The response was prompt and thorough. They quickly identified the issue, which was related to email contact verification, and provided clear instructions on how to resolve it.

Their follow-up was equally impressive—after verifying my domain, they ensured that the suspension was lifted, and my website was back up and running smoothly. The support team was professional, and they made sure I had everything I needed at each step of the process.

I appreciated how they kept the communication clear and concise and resolved my issue in a timely manner. It’s always great to know you can count on reliable support when things go wrong. Thanks again for the excellent service!

8 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

He deserves a raise!

The agent named Norwin L. is very helpful and knowledgeable. He answers my questions very quick and with reference link. He is highly to commend. Keep it up! -Nikki M.

4 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great registrar with friendly support

Not long ago I started using this registrar for my domain names, and so far I loved it, they have a nice customer support and they are like other respectful registrars who let you feel at home without bothering you, basically you open your account you do whatever you want, and when you need help they are there to help, that's it. I didn't get asked to write this review but I am writing it because sometimes I just feel that some companies deserve some time to write a positive feedback for the work they do.

25 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company. Will steal your money. AVOID!!!6

Z.com is a scam company. Initially, they come across as legitimate but they are NOT.

This company charged me twice to for the same domain name. Weeks after informing them of this, they still REFUSE to refund my money.

They basically STOLE money from me.

Their customer supports will PRETEND to assist you but what they actually do is try to manipulate you with meaningless placations.

Customer service DON'T help. They will not help you. They are just there to make you think this is a legitimate company.

But a scam company with customer support is still a SCAM company. Avoid them.

Also, this company will charge you money and still NOT register your domain name immediately. In other words, you could LOSE a domain name because of Z.com.

Overall, it's a HORRIBLE company that should be AVOIDED!

16 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Customer Service

I like their, Customer Service, they may not answer it as fast as you expected it but this may vary to person to person and circumstances. For me, their response is 9/10 and they solve the issue also without too much hassle

3 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing all around! Excellent customer service!

The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..!

Melissa was the agent involved in these interactions! l hope she knows she is appreciated!

Also purchasing a domain name was a breeze with its great platform! Excellent prices too!
Well done Z.com

Best Regards!!!
Purchased from the US!
..

2 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

CUSTOMER SERVICE PRIORITY

The customer service knows exactly how to handle my request even though I'm using their free web hosting. Their on-point services make this company great. Solving problems or clients should be a top priority of each company and Web.Z.Com nailed it. Thank you for the service.

4 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional Support Experience with Z.com!

I recently transferred my domain from Google to Z.com and had the pleasure of experiencing their outstanding support, particularly from MELISSA and MARK.

Having struggled with DNS management and migrating my Learning Management System (LMS) while with Google Workspace, I found the lack of live support and reliance on community forums frustrating and time-consuming.

However, Z.com's support team provided a breath of fresh air. MELISSA and MARK offered prompt, expert assistance, making the process seamless and stress-free. Their personalized support and patience in addressing my questions and concerns were exceptional.

Thanks to Z.com's stellar customer service, I can fully utilize my domain and LMS hassle-free. Not only that, but their relentless support has empowered me to learn and manage my website independently. They continue to teach me and provide valuable guidance along the way.

If you need reliable hosting solutions with outstanding support, I highly recommend Z.com.

Thank you, MELISSA, MARK, and the entire Z.com team, for your exceptional service and dedication to customer satisfaction!

3 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very Satisfied

I've been using Z.com for almost 4 years now and every time I encountered any issues on my end, their support team is so very helpful. I remembered Emely who helped me set up my domain and website access and was very patience giving me all the instructions. Also thank you for the support that I received from Melissa and Mark for solving the issue of my Titan mail service. I can always count on you guys every time I need help. Thank you Z.com!

4 mars 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer