Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall, my experience with Z.com has been positive, especially when it comes to customer support and resolving concerns. I recently had an issue related to domain renewal and DNS configurati... Se mer
They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... Se mer
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Se mer
Företagsinformation
Om Z.COM
Skrivet av företaget
- Singapore (Main office) - info.web.sg@z.com
- Philippines - info.web.ph@z.com
- Malaysia - info.web.my@z.com
- Indonesia - info.web.id@z.com
- United States - info.web.us@z.com
Kontaktuppgifter
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer support
As a start up, the domain is so affordable. I had trouble after few days of purchased. Just discovered that I have failed to verify my domain for authentication purposes. I message their facebook page and their customer support name Ban was very helpful. I think this will be my go-to domain shop for my other services.
quick solution for my request
quick solution for my request, melissa the customer service agent was very effecient and helpful.
They have good customer service
They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable
My questions were answered
It's a creative way to tell.
It's a creative way to tell.
I'm happy that zcom has their way of helping customers.
Affordable domains and web hosting
Affordable domains and web hosting. Aside from this, tech support is super helpful. I'd like to commend Banjoe T. for fast and reliable assistance. Thank you again.
A Data-Hungry, Delayed, and Distrustful Nightmare
I rarely write reviews, but this one is necessary.
I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.
After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.
Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.
Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.
This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.
⚠️ If you care about:
Your personal data
Fast, secure domain buying
Professional support
—stay far away from Z.com.
I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.
Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

Svar från Z.COM
Great Customer Service
Great Customer Service! Specially the guy who assist me, Ban! Thanks man!
Awesome support!
Awesome support!
Team is very accomodating with timely response.
Z.com Chat support is very awesome!
The chat support of this company is really impressive. I got problem with the database and the chat support agent name "Ban" really help me a lot in my problem. Now my website is running without errors now!
Domain name
I just sign up for an domain name and the support was consistent.
I bought a premium domain from this…
I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

Svar från Z.COM
The worst experience I've ever had
I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had
Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.
Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.
Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.
Exceptional Website Security Support from Melissa and Team!
Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!
superb company
superb company. i have many domains with them. reasonable prices. very often running good promotions on domains. very nice customer support. easy interface in control panel. 100% recommended.
Support is reliable.
Support is reliable.
Information needed is provided accurately.
I've Started to make busines with Z.COM…
I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned
Excessive Dowtime
z.com is always down, downtime may reach up to 3 days to a week or more. their team do not have a fast response on the downtime. Customer support is poor in times of issues.
LOW CUSTOMER SERVICE / LOW DOWNTIME LOGIN PAGE
Z.com.philippines what happen to ?!!!!. PLEASE FIX THE PROBLEM AS SOON AS NEEDED BECAUSE OUR VALUABLE CUSTOMERS ARE GETTING ANGRY WITH US. YOUR DOMAIN ARE 3 DAYS DELAY. PLEASE MY BUSINESS IN BILLING SYSTEM ARE VERY AFFRCTED TO MUCH THERE ARE 12 CLIENT WANTS TO CLOSE HERE ACCOUNT DUE TO THE DOWNSYSTEM.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







