Products are so well made very solid. Easy to construct and looks great. Great communication from order to delivery. Delivery is on a pallet and will only drop to door but that is made clear when you... Se mer
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Det här tycker kunderna
I have recently bough a full wash tower set for a washing machine, tumble dryer, sink and some cupboard space. The units are easy to assemble and the material quality is good but the manufacturing was... Se mer
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Washtower's products and customer service is amazing! I could not be happier! I would recommend these products to everybody!
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We bought a Washtower Slimline 3.0 WSTT815 to create a washing machine/tumble dryer stack.This is a really good quality product and although flat pack, straightforward to put together. No bits missing... Se mer
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Företagsinformation
Skrivet av företaget
Washtower® is a family-run company established in the Netherlands in 2017. What began as an idea to design a cupboard that would mean no more bending while doing the laundry, developed into an innovative modular cupboard system for the complete furnishing of a laundry room, bathroom or utility room. This was clearly a gap in the market because only five years after launching our business, our team of four has grown to 39 colleagues and we now sell our cupboards in Belgium, the Netherlands, Germany, Austria, Switzerland, Spain, England, France and Scandinavia. We hope to soon enter the American markets as well. We want our customers to consider it a joy to do the laundry. That is why we prioritise service and quality. We always make sure that our customers are 100% satisfied. To guarantee safety, we have had our cupboards tested extensively by the German TÜV Rheinland. Washtower® sells the first TÜV-certified washing machine cupboard in Europe, which makes us really proud!
Kontaktuppgifter
Nederländerna
- info@washtower.co.uk
- washtower.co.uk
4,5
Utmärkt
128 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Great item well…
Great item well packaged and delivered and easy to assemble just perfect.
7 oktober 2024
Svar från Washtower
Dear Customer, Thank you for sharing these positive experiences with us. We're happy that you've experienced everything to be perfect. We hope you'll enjoy the holidays! Best regards, Babette - team Washtower
Utility Room WOW Factor!
Having seen the Washtower adverts pop up all over my social media, I was dubious if mdf / chipboard cabinet could actually hold the weight of the washing machines when spinning. That said, when the heavy boxes of components arrived, I realized this wasn't your typical flat pack! but well designed cabinets fit for this purpose. It tool some time to assemble all the parts, and bolt them all in, but wow, what a sturdy, heavy and functional wall of cabinets I have now. Delivery lead time, delivery service and customer service all as shown on their site and as expected. Overall, a good experience, great purchase and a very functional utility room set up.
28 september 2024
Svar från Washtower
Dear Mr. Stanhope, WOW what a detailed and thoughtful review, thank you! We're thrilled to hear that despite your initial doubts, our cabinets exceeded your expectations and provided the sturdy and functional solution you needed.
We understand that assembly can take some time, but it's wonderful to know that the end result was worth the effort, and you now have a robust utility room setup. Enjoy the end result! Best regards, Babette - team Washtower
Good choice of products
Good choice of products, easy ordering, item was packed well and delivered intact (which is good for large items), quality of the item was very nice, only negative comment was the length of time it took to arrive but otherwise delighted with the item
27 september 2024
Svar från Washtower
Dear Customer, We'd like to thank you for sharing your positive experiences with us. It is great to read that you're satisfied with the products and it's quality! We hope you're enjoying the end result. Best regards, Babette - team Washtower
Svar från Washtower
Dear Ian, Thank you for your feedback! We're delighted to hear that you are satisfied with the quality of your purchase. Providing good quality is our top priority. Hopefully it improves your laundry experience! Kind regards, Amber - Team Washtower
Great product
The wash tower is just as it is advertised . It looks good and it’s functional. Very easy to order on the website and plan the perfect fit. Customer service is good too and I was kept informed at all times when it will be delivered.
10 augusti 2024
Svar från Washtower
Dear Zoltan, thank you for your kind words! We’re thrilled to hear that the washing machine cabinet met your expectations and that you were satisfied with our service. It’s great to know that everything is working well for you. Wishing you many happy and hassle-free laundry days ahead! Kind regards, Amber - Team Washtower
Appalling delivery service
Appalling delivery service, and very expensive returns. Avoid.
20 juli 2024
Svar från Washtower
Dear Ms. Alexandra, Thank you for sharing your second review with us. We would like to get in contact (via phone or email) rather than having to answer on your reviews. But see my reply below your previous review to understand about our return policy. It's due to the long distance and sustainability reasons that we do not offer free returns. Whenever you would like to get in contact, do not hesitate to write us an email or call us. Have a great day. Best regards, Babette - team Washtower
Very useful, sturdy unit.Arrived on time
Arrived on time, in good condition. Lovely company to deal with. Ideal for a utility room.
No instructions in boxes but are available on line.
Would recommend. Sturdy for a flat pack.
9 juli 2024
Svar från Washtower
Dear Jacqueline, Thank you very much for sharing your experiences with us! We're happy to read that you've had such positive experiences with both us as a company and the products. Normally there should be instructions in the boxes, so I've shared that feedback with my colleague who's in charge of that. Luckily you managed with our support on line ;) Enjoy the end result! Best regards, Babette - team Washtower
Delivery was not to the front door but…
Delivery was not to the front door but left in the street in the rain with no prior warning so was damaged as nobody was available to carry the heavy boxes. Especially annoying as there is lorry access to the back door where there is shelter
6 maj 2024
Svar från Washtower
Dear Mr. Tufnell, thank you for your review and for taking the time to share your experience with us. We are sorry that we did not fulfil your expectations and that it was not clear to you that the delivery would be made to the first curbside. We provide comprehensive information about the delivery, but unfortunately we do not have direct access to the driver. In your case, the driver has decided that the road is not passable and we have no further influence on this. We have tried all possible compensations in your case. Best regards, Corinna - Team Washtower
Great easy to assemble product and…
Great easy to assemble product and super support from the team thank you!
21 juni 2024
Svar från Washtower
Dear Mr Kadir, thank you for the kind review! We are very pleased that you are so satisfied with the assambly and had such a good experience with the customer service. We wish you all the best with your new laundry cabinet. Kind regards, Corinna - Team Washtower
Great sturdy construction
Really pleased with the wash tower, super sturdy construction and my appliances now look great stacked. Useful pull out shelf too. Only down side was the long lead times for delivery.
12 juni 2024
Svar från Washtower
Dear Mrs Mimnagh, thank you for the kind review! We are very pleased that you are so satisfied with the construction and pull-out shelf. We are sorry for the longer transport time. We wish you all the best with your new laundry cabinet. Kind regards, Corinna - Team Washtower
Svar från Washtower
Dear Francesca, thank you for taking the effort to give us a review. We are very glad that you had such a good experience with us! Hopefully you will enjoy your washing machine cabinet. Kind regards, Amber - Team Washtower
Great product.
It arrived when stated and the company stayed in touch with me about the delivery.
Really pleased with my ‘Washtower’. My washing machine tends to move around a little in the spin mode so needed a way of really securing the dryer on the top of the washer. This ‘Washtower’ ensures the machines are safe, the washer remains on the floor with the tower fitting over it, so the tumble dryer safely sits on the tower shelve just above the washer. The dryer does not move at all when the washer does. And the tower is also secured to the wall at the back, so it’s all very stable. It even has a pull out shelve to sort out the washing. Great product.
5 juli 2024
Svar från Washtower
Dear Jane, thank you for leaving such a positive review! We are very glad to read that our tower cabinet solved your problem and the dryer is finally sitting safely on top of the washing machine. Great that the pull out shelve is also of good help! Hopefully you will experience more joy while doing the laundry with our washing machine cabinet. Kind regards, Amber - Team Washtower
Exelemt customer service kept informed…
Exelemt customer service kept informed at all stages and it looks great very well made
16 juli 2024
Svar från Washtower
Dear Mrs Mellish, thank you for the kind review! We are happy that you had a positive experience with our customer service and are satisfied with the product. We wish you all the best with your new laundry cabinet. Kind regards, Amber - Team Washtower
It does what it says on the tin
Good communication from the start, delivered when they said. Good product. It does what it says on the tin.
15 maj 2024
Svar från Washtower
Dear Roberta, we are very glad to read that we met your expectations! Thank you very much for giving us such a positive review. Hopefully you will enjoy doing the laundry with our cabinets. Kind regards, amber - Team Washtower
Great quality product and excellent…
Great quality product and excellent customer service!
13 juli 2024
Omdöme utan inbjudan
Svar från Washtower
Dear mister Patterson, thank you for leaving such a positive review! We are very glad to hear that you are satisfied with both the quality of our product and our customer service. Hopefully your laundry experience will also be a lot more positive with our cabinet! Kind regards, Amber - Team Washtower
This is a very good quality product
This is a very good quality product. Highly recommended and a great asset to the utility area.
3 maj 2024
Svar från Washtower
Dear customer, thank you for giving us a 5-star review! We are very happy to read that the quality of the product is to your liking and that you would recommend it in the utility area. Hopefully you will have a lot of laundry-joy with your new set-up. Kind regards, Amber - Team Washtower
Very good quality and easy instructions to follow .
Very good quality product and within time limit of delivery time given. One star off thou , as tried twice to contact prior to ordering and did not receive a response.
21 april 2024
Svar från Washtower
Dear Steve, we are glad to hear that you are happy with the quality and that it was easy for you to follow the assembly instructions! It is unfortunate that you did not get a hold of us, this should not happen. We will definitely make note of it. We want to whish you a lot of laundry-joy with your cabinet! Kind regards, Amber - Team Washtower
Good Design
The modular design fits perfectly into our new utility area. Look forward to using the units. Looked for alternative designs but could not find anything as good.
12 april 2024
Svar från Washtower
Dear Mr. Ridgway, Thank you very much for leaving such a positive review on our page. We hope you will enjoy the use of the units :) Have a lovely evening! Best regards, Babette - team Washtower
Good sturdy product
Good sturdy product, fairly easy to put together - delivered on time
6 april 2024
Svar från Washtower
Dear Mr/Ms. EB, thank you for leaving a positive review! We are glad to hear that you are satisfied with the quality of our product and the delivery. Enjoy your new washing machine cabinet! Kind regards, Amber - Team Washtower
Website was easy to use
Website was easy to use. Delivered on time and well packed. We will not be able to un pack and install the furniture as we are having building work carried out and it has been delayed. Hopefully everything will be ok when we come to install it.
2 mars 2024
Svar från Washtower
Dear Mr/Ms. Macco, Thank you very much for sharing your experiences so far. We hope installing the cabinets will be an positive experience as well. If it occurs that there is something wrong, do not hesitate to write or call us. We're there to help. Have a great evening. Best regards, Babette - team Washtower
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