Products are so well made very solid. Easy to construct and looks great. Great communication from order to delivery. Delivery is on a pallet and will only drop to door but that is made clear when you... Se mer
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Det här tycker kunderna
I have recently bough a full wash tower set for a washing machine, tumble dryer, sink and some cupboard space. The units are easy to assemble and the material quality is good but the manufacturing was... Se mer
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Washtower's products and customer service is amazing! I could not be happier! I would recommend these products to everybody!
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We bought a Washtower Slimline 3.0 WSTT815 to create a washing machine/tumble dryer stack.This is a really good quality product and although flat pack, straightforward to put together. No bits missing... Se mer
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Företagsinformation
Skrivet av företaget
Washtower® is a family-run company established in the Netherlands in 2017. What began as an idea to design a cupboard that would mean no more bending while doing the laundry, developed into an innovative modular cupboard system for the complete furnishing of a laundry room, bathroom or utility room. This was clearly a gap in the market because only five years after launching our business, our team of four has grown to 39 colleagues and we now sell our cupboards in Belgium, the Netherlands, Germany, Austria, Switzerland, Spain, England, France and Scandinavia. We hope to soon enter the American markets as well. We want our customers to consider it a joy to do the laundry. That is why we prioritise service and quality. We always make sure that our customers are 100% satisfied. To guarantee safety, we have had our cupboards tested extensively by the German TÜV Rheinland. Washtower® sells the first TÜV-certified washing machine cupboard in Europe, which makes us really proud!
Kontaktuppgifter
Nederländerna
- info@washtower.co.uk
- washtower.co.uk
4,5
Utmärkt
128 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Products are so well made very solid
Products are so well made very solid. Easy to construct and looks great. Great communication from order to delivery. Delivery is on a pallet and will only drop to door but that is made clear when you order. Would recommend.
3 maj 2026
Svar från Washtower
Thank you very much for your lovely review.
We are happy to hear that you are satisfied with the quality and stability of your Washtower® cabinets and that the assembly went smoothly.
We also appreciate your feedback regarding our communication and delivery process. As you mentioned, our cabinets are delivered on a pallet due to their size and weight, and we always try to provide clear information about this in advance.
Thank you again for your recommendation. We hope you enjoy your new laundry space for many years to come.
Kind regards,
Ana
Team Washtower®
Washtower's products and customer…
Washtower's products and customer service is amazing! I could not be happier! I would recommend these products to everybody!
2 maj 2026
Svar från Washtower
Thank you so much for your wonderful review!
We are delighted to hear that you are so happy with both your Wastoren products and our customer service. Knowing that you had such a positive experience means a great deal to our entire team.
Thank you for your kind recommendation and for placing your trust in Washtower. We hope you enjoy your new laundry room for many years to come, and if you ever need any assistance, we will be happy to help.
Kind regards,
Ana
The Washtower Team
Svar från Washtower
Dear Lee
Thank you very much for your kind review.
We are delighted to hear that you are so pleased with your purchase and that the quality has met your expectations.
Thank you as well for your recommendation. It means a great deal to us.
We wish you many years of enjoyment with your laundry room furniture.
Kind regards,
Ana – Team Washtower
Svar från Washtower
Hi Keith
Thank you so much for your kind words!
We are delighted to hear that you had a fantastic experience with Wastoren. Providing excellent products and friendly, reliable service is what we strive for every day, so feedback like yours means a lot to our team.
Thank you for placing your trust in us. We hope you enjoy your Wastoren solution for many years to come, and we look forward to assisting you again in the future.
Kind regards,
Ana
The Washtower Team
The unit is great
The unit is great. Delivery was a bit slow. One door arrived badly damaged but they replaced it with no fuss. They communicated really well, so issue is really only with the delivery not the product
16 april 2026
Svar från Washtower
Thank you for your review.
We are delighted to hear that you are pleased with your unit and that our team was able to replace the damaged door quickly and without any hassle. Providing clear communication and an easy resolution process is something we always strive for.
We are sorry that the delivery took longer than expected and appreciate your patience. We continue to work closely with our delivery partners to improve the overall customer experience.
Thank you again for your kind words about our product and service. We hope you enjoy your Wastoren unit for many years to come.
Kind regards,
Ana
Washtower Team
Washtower Utility Room
I have recently bough a full wash tower set for a washing machine, tumble dryer, sink and some cupboard space. The units are easy to assemble and the material quality is good but the manufacturing was in complete. We have a section of drawer that wasn't predrilled and one of the feet fixings was a blank with no thread. This was very frustrating to fix myself. To return items and wait for replacements would have been such a faff, I just fixed it myself, so I can't comment on the customer service. I reported it but by the time I provided all the info it was easier to carry out the work myself.
5 juni 2026
Omdöme utan inbjudan
Svar från Washtower
Dear Mrs Bester
Thank you for taking the time to share your experience and for choosing Wastoren for your laundry room project.
We are delighted to hear that you are happy with the quality of the materials and that you found the units easy to assemble. Creating practical, stylish laundry spaces is exactly what we strive for, so it is wonderful to know that your wash tower is now in place.
That said, we are very sorry to hear that you encountered issues with the drawer panel and one of the adjustable feet. We completely understand how frustrating it is when a project does not go as smoothly as expected, especially when you are eager to get everything installed.
Following your report, we were in contact and requested some additional information so that we could send replacement parts to resolve the issue for you. Unfortunately, we did not hear back from you afterwards, and we understand that it was quicker and more convenient for you to make the adjustments yourself rather than wait for replacements to arrive.
We truly appreciate you bringing this to our attention. Feedback like yours helps us continue improving both our quality control and our customer experience. While occasional manufacturing issues can occur, our goal is always to provide a prompt and hassle-free solution whenever they do.
Thank you again for your honest review and for placing your trust in Wastoren. We wish you many years of enjoyment from your new laundry room, and if we can ever assist you in the future, our team will be more than happy to help.
Ana
Team Washtower
Great service was lovely to speak to…
Great service was lovely to speak to Anna who gave me all the information that I needed very fast and efficient service would highly recommend washtower
30 mars 2026
Svar från Washtower
Thank you so much for your wonderful review!
We are delighted to hear that you had a positive experience with Wastoren and that we were able to provide you with all the information you needed. We pride ourselves on offering friendly, knowledgeable, and efficient customer service, so it is fantastic to know that this was reflected in your experience.
Your recommendation means a great deal to us and motivates our team to continue delivering the highest level of service to our customers.
Thank you again for choosing Wastoren. We wish you many years of enjoyment from your laundry room solution, and if you ever need any assistance in the future, we will be happy to help.
Kind regards,
Ana
The Wastoren Team
The service was great and the product…
The service was great and the product very well made.
My only suggestion would be:- It would be really, really helpful to have numbered stickers on the flat packed items to make identification easier - it would have cut my time in half !
30 mars 2026
Svar från Washtower
Dear Mike,
Thank you for your kind review.
We are delighted to hear that you are pleased with your purchase and that you had a positive experience with our customer service. Feedback like yours is greatly appreciated.
Thank you as well for your suggestion. We have noted it internally and will certainly look into the possibility of implementing it in the future.
We wish you many years of enjoyment with your new laundry cabinet.
Kind regards,
Ana
Team Washtower
Excellent customer service
Although we had some issues the customer service was excellent. Product quality was also first class. Highly recommended.
22 mars 2026
Svar från Washtower
Dear Ian
Thank you so much for your wonderful review! We're delighted to hear that you’re enjoying the product and that its sturdiness and design met your expectations. It is nice to hear that our hard work at customer service is appreciated !We truly value your feedback and are happy to know you’re satisfied with your purchase.
With kind regards,
Ana - Team Washtower
Excellent Cabinets
Nice cabinets - Good instructions, which in this day and age makes all the difference. Look magincal now the machines re in place.
6 mars 2026
Svar från Washtower
Hello Paul
Thank you so much for your positive review! We're delighted to hear that you are pleased with our products. I hope you will enjoy using your cabinet for many years to come and that it brings extra comfort and organisation to your laundry space.
Kind Regards, Ana - Team Washtower
Svar från Washtower
Dear Marco,
Thank you so much for your positive review.
We are truly delighted to hear that you are satisfied with the quality and sturdiness of our product. Your feedback means a lot to us.
Thank you for choosing Washtower. We wish you lots of enjoyment with your purchase and hope our cabinets will bring both practicality and style to your laundry space for many years to come.
With kind regards, Ana – Team Washtower
Top quality in every way
I liked the look and description of Washtower units and bought a Slimline 3.1 for a small utility space in a shower room. It all arrived as promised. Now fitted, it looks and feels genuine high quality, attractive, practical and sturdy. Later, I ordered a extra door with fittings and the service could not have been better. I am delighted. Not cheap but great value for money.
11 mars 2026
Svar från Washtower
Dear Hugh
Thank you so much for your wonderful review and for taking the time to share your experience with Washtower.
We are absolutely delighted to hear that your Slimline 3.1 fits perfectly into your utility space and that you are pleased with the quality, sturdiness, and overall appearance of the unit. It’s especially rewarding to know that the cabinet has met your expectations both practically and aesthetically, as we put a great deal of care into designing products that are not only functional but also stylish and built to last.
We are also very happy to hear that your additional order for the extra door and fittings was handled smoothly and that you were satisfied with the service you received. Providing excellent customer support before and after purchase is extremely important to us, so your kind words truly mean a lot.
Thank you once again for choosing Washtower and for your trust in our products. We hope you continue to enjoy your beautiful new laundry space for many years to come.
With kind regards, Ana – Team Washtower
The washtower is very well fabricated
The washtower is very well fabricated; the instructions for construction are clear; the end-result a sturdy, stable, and ubiquitous cabinet.
1 mars 2026
Svar från Washtower
Dear Simon
Thank you very much for your positive review.
We are delighted to hear that you are satisfied with the quality and sturdiness of your Washtower cabinet. It is also wonderful to know that you found the assembly instructions clear and easy to follow.
Creating durable, practical, and beautifully finished laundry solutions is exactly what we strive for, so your feedback truly means a lot to us.
Thank you for choosing Washtower, and we wish you many years of enjoyment with your new cabinet.
With kind regards, Ana – Team Washtower
Svar från Washtower
Dear Stefano
Thank you so much for your detailed and positive review! We're happy to hear that you find our products solid and of good quality
Enjoy our products, and thank you again for sharing your experience!
Best regards,
Ana - Team Washtower
Svar från Washtower
Dear Katrine
Thank you so much for your positive review! We're happy to hear that you find our products of good quality - It's great to know the assembly went smoothly by following the instructions.
Enjoy our products, and thank you again for sharing your experience!
Best regards,
Ana - Team Washtower
Great service and product
Washtower customer support prior to our purchase were extremely helpful.
The delivery dates were accurate and courier was very helpful.
The product quality is great and makes an impact in our utility room.
26 februari 2026
Svar från Washtower
Dear Peter
Thank you very much for your positive review. We are pleased to hear that our online and phone support met your expectations. It is great to know that your flat pack arrived on time and in good condition, and that you are happy with both the functionality and appearance of the product. We wish you lots of enjoyment with this addition to your utility room and thank you for choosing Washtower.
With kind regards,
Ana – Team Washtower
Quality Furniture
Great product - high quality build and looks fantastic in our utility room. Excellent customer service - highly recommended……
14 februari 2026
Svar från Washtower
Dear Peter
thank you very much for your positive review. We really appreciate it! We are pleased to hear that your order looks fantastic in your space and that you are happy with the quality. Wishing you lots of enjoyment with your new laundry room.
Kind regards,
Ana - Team Washtower
Great company and product
Good sturdy product, packaged securely. Communication good and delivery on time.
7 februari 2026
Svar från Washtower
Dear Tony
Thank you so much for your lovely review! We're delighted to hear that you’re enjoying the product and that its sturdiness and design met your expectations. We truly appreciate your feedback and are happy to know you’re satisfied with your purchase.
With kind regards,
Ana - Team Washtower
Great product
2 februari 2026
Svar från Washtower
Dear Stefano,
thank you so much for your kind words! We're delighted to hear you're pleased with the quality of our units. We wish you lots of enjoyment with your new washing machine cabinet!
Kind Regards,
Ana - Team Washtower
Really good quality components
Really good quality components. Easy to build your setup on line. However not typical U.K. units as they come from Netherlands. So the base is very low and no option to have a plinth at base. Back panels are really low so any skirting boards will need to be cut or units won’t sit flush against wall. Also on when designing on line you get the impression that all units will be at the same height but they are not so won’t have level height. Units above the sink are too long so very little gap above sink. Had to have a small tap to make it fit.
26 januari 2026
Svar från Washtower
Dear Mr. Carpenter
Thank you for sharing these experiences with us!
Could you please contact our customer care team and perhaps with a video and/or front view image of the setup? We can than have a look at it to see what might need to be reassembled. Because the cabinets should be the same hight. One tip I could give you already: the cabinets should line up on top, and not on the bottom. That might fix the issue! Otherwise; do not hesitate to contact us.
Best regards,
Ana - team Washtower
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