wagamama Omdömen 

Just amazing Ruben was such a kind waiter always checking in on us and being very attentive. The food was delicious and came quickly I was very impressed with the service highly recommend.

I went to bently bridge and had the prawns as a starter i had about 3 prawns for like 8 pounds ....the prawns were definetly off but for 8 pounds i defo had to get my moneys worth ...the noodle bowl was so bad and drinks are super expensive and small...they dont put the cost on the menu as it add to the disappointmemt at the end of your bad experience that you have to pay for it...

Last few times I have been (all different wagamama locations) the food was bland, lacked flavour completely and not worth the cost. Drinks are okay. More expensive food for smaller portions. Haven’t been impressed at all.

The service at Bentley Bridge Wolverhampton is good but the food is TERRIBLE. The most BLAND food I’ve ever eaten in my entire life and I’m in mid 30s and well travelled. My 8 year old nephew even said the food was inedible. Would never eat at Wagamama’s again.

This is currently my favourite chain restaurant. I'm not overly keen on chains because of their tendency to sell mediocre food in small portions at high prices, to cover the astronomical cost of overheads and renting prime city centre "units".

(This is why the "chain" business model is often doomed to fail: many chain eateries go bust before yet ANOTHER faceless "investment firm" picks them up to try again – or ditches them completely to launch something totally different.)

However, I like "Wagabubs" (I use their Cardiff City Centre branch) because of their consistency, good quality (for a chain), great tastes, unique dishes and proper, professional packaging by way of their tightly-sealed, recyclable, signature bowls.

Because I am mostly house/bedbound due to a neurological illness, I usually order via Deliveroo (although their prices on the app need to be reduced by 15/20%) but on occasion I enjoy the full, buzzing Waga-restaurant experience-Mama.

My favourite dishes are the raisukaree curries and the salmon koyo - mmm! Also Wagamama is one of the few places that I can order brown rice: an underrated delicious side that is also great for gut health!

As regards the restaurant, the only concern I have is that the toilets are weirdly mixed (they lose a star on this). This means that women and girls have to share the facilities with men and boys and do not have a safe space to comfortably attend to themselves, change their clothes etc, or just simply feel secure in a place that should really be a sanctuary for them - especially unaccompanied young girls - as toilet facilities have been for thousands of years (would you believe).

(FOOTNOTE: One major venue in Cardiff was recently investigated by the police because it was reported that men dressed as women may be infiltrating the ladies' toilets for nefarious purposes. The law is now changing, in England, to force (new-build) restaurants to offer SEPARATE toilet facilities to both male and female customers - Wales should put the safety of women and girls FIRST and follow suit. It is now time stop this absurd toilet fad that essentially allows a sleazy bloke - even a sex offender - to pop on a dress, slap on on a bit of makeup and skulk into women's/girls' toilets unchallenged. Permitted madness.)

UPDATE: I notice that Wagamama has not replied to the above review. If no courteous response is forthcoming I will assume that the chain agrees with the serious points I have raised above.

The BEST ramen I've had in years. Only downside, there was way too much soup and it took me forever to eat. Absolutely lovely food, plenty of choice and tasty as I don't know what. All I can say is mmmmmm. Two seater tables are incredibly cramped because you're almost caged in with the screens and nowwhere to rest handbags or coats but otherwise, fantastic. Just be aware that there are roadworks on the bottom middlebrook venu, right underneath the restaurant so a bit confusing when parking up.

Firstly, Fantastic service but food was inedible as it was so grisly! Thai beef salad, lovely flavour but couldn't eat it! Manager refused to give a partial refund and offered a desert or a drink.

I didn't want a desert or any other drink but was given no option!

My advice is to choose carefully, this is not my usual service from Wagamama and was disappointed from a new restaurant!

Not very impressed. Dry starters. Nice dips. Main was lack of meat, noodles stodgy. Nice dessert.
Don’t mind paying, expect better though.

Fabulous service from Alphius , friendly guy and just very very polite and fun. Great food as always.

Very nice food, staff are so amazing
Excellent service. Very good atmosphere

Our servers Emma and Sauvav were really helpful and the food was great, will deffo be coming back.

So disappointed by the Wagamama in St.Peters Square, Manchester. Zero atmosphere, tasteless food and indifferent wait staff. Won’t be returning!

I took my wife to Wagamama in the Trafford centre for a birthday meal. The food was alright but having checked the bill after paying I realised I had been overcharged by almost double. I pointed this out to the staff and was made to fill in a form for a refund. So far so good. 9 working days - 14 days later and three calls to the managers later, still no refund, this despite being reassured that the matter would be dealt with promptly. I'm very unimpressed by this appalling lack of reciprocation. Beware, check your bill's carefully or wait forever for remedial action.

Ordered a take away over the phone x3 chicken katsu curries and 1 pork shirodoshi. The 3 that ate katsu had sickness and diarohhea for 2 days. Complained to store and was informed that because no other diners were ill it wasn’t their food and gave me £20 gift voucher as goodwill gesture (also known as we won’t accept liability) so disappointing as we are weekly regulars and their handling of the case is disappointing and rather insulting and offensive!

Popped in for lunch while shopping in Newport today with friends. We had the Teriyaki Salmon, Shu's 'Shiok' Chicken and Chicken Firecracker. All were delicious. Excellent service from Brogan. Thank you.

Main dishes were good and reasonably priced. Starters and side dishes were ok; nothing to write home about, and horrendously priced. Juice drinks were flavoured water and pricey.
NOT value for money.

Visited wagamama in Epsom. Absolutely appalling service. The restaurant was nowhere near full for 6pm on a Friday, perhaps the other locals have already experienced their poor service. Myself, two children and partner were sat at a table, however this took some prompting of staff by the manager as they were just milling about not really doing anything. Once sat we were given menus etc. it's wagamama, you pretty much know what your choosing and our menus were down and we were ready to order within 5 minutes. However, table after table (including people sat down after us) ordered and were served. Our server (Ryan) passed out table no less than about 30 times, made eye contact with me at least twice where I tried to gain his attention but obviously after 25 minutes of this we were fed up and the kids were hungry. So we got up to leave, having not yet ordered a thing. My partner explained to the manager why we were leaving and she just stood there saying, 'I'm sorry' but there was little action not even an offer to serve us then and there. Not even have a drink while I find out what is going on. The best bit was when I said this service is not good enough and now my children are hungry and I am going to have to find them something else for dinner that one of the six servers stood doing nothing by the bar actually thought it was hilarious and laughed, she actually laughed at the thought of hungry children or perhaps it was the fact that they failed in their service that was funny, or letting customers down. Who knows? I asked her not to laugh because it wasn't funny and still the manager just stood there doing absolutely nothing. Appalling service in fact unbelievable.

I've tried to contact customer service since the end of April and have still not managed to get any response from them. They studiously hide any telephone contact and don't respond to emails - how does anyone get any service from this company? Shocking.

1 waitress was ignoring us. We waited for the bill for HALF and hour. Good food but service was bad- they gave us death stares and I waz scared

Unfortunately this wasn't such a great experience - I was seated very slowly, the service was also very slow and the poor staff were so overwhelmed that they had to temporarily stop serving food. I could see other customers asking for their drinks as they were taking so long.