wagamama Omdömen 

Great food as always! Portions are a bit smaller than they used to be, but everything else is consistently excellent.

Love the decor, the seating and excellent service. However as it was a birthday celebration we were disappointed that there was a restrictive menu. We were told no chicken or pork or ramen noodles. I was looking forward to the Chilli Chicken ramen, so had to get the beef brisket ramen which was tasteless too much coriander and broth lacked any taste. Also the ramen broth was half normal portions.
I left disappointed and feeling a bit cheated, Staff should warn people that Sunday nights might not have a full menu. For the money I spent for 4 people I expect more, I don't think I would use wagamama again as the food was not the usual standard. The ramen did not look appetising but I was hungry and only ate a third.

Whilst the food was good, the service was appalling. 3 simple starter dishes never arrived together, instead the hot starters landed cold over a 30 minute period. Then 1 of the 3 main dishes ordered was forgotten and eventually arrived 40 minutes after the order. It was only a Katsu Curry!!!! It arrived after we’d eaten everything else. Also, we ordered 3 diet cokes with 3 different staff members and like the Katsu Curry, they never arrived either. Finally went up and ordered from the counter!!!! No discount or apology offered for the delayed food, cold starters or drinks. Staff simply not interested. Finally, it then took over 15 minutes to pay the £85.00 bill online as the payment system kept crashing. This was particularly stressful for our son who has autism and who needed to leave…………Total disaster. I am amazed you get 2.8 out of 5 stars.

I have been dine multiple time around the Manchester and every day the services is horrible. Especially young staff, they don’t have any respect to the customer. This restaurant is disaster I’ll never come back again

Ritain was just amazing! Had such a lovely dinner at the O2 branch!

I completely recommend the Catsu curry combo for kids and the chilli squid as a starter, food came out quick and cooked perfectly!

Two of us ate at their Chapel Field, Norwich, restaurant. We ordered two starters which we could see sitting there on the pass, there was hardly anyone in the restaurant too. They didn't serve the starters until the food was cold. We sent it all back and they remade it. Then we both ordered pad thai. 4 pieces of chicken in one and 4 pieces of tofu in the other. and a mountain of bean sprouts.

Do Wagamamas really think we're that stupid that we won't notice that the cheapest ingredients made up most of the dish.

We had a long chat with Marcel, who was great, but at the end of the day you're charging a lot more for so much less & we won't be returning until we're sure your offering value.

Very poor value & a very greedy head office/MD

Myself and my wife went for a meal to Wagamama Swindon and Balazs our waiter really made the experience extra special, nothing was to much trouble and the food was fantastic
Balazs in a real asset to your company

After going to Lincoln Wagamama for lunch monday 7/10/24 awful my 4 dried up very hard pieces of tofu uneadible the other beef salad dish was’nt very nice either big thick bits of very chewy beef salad ok on the whole not very nice and my husband in the evening was not too well

Food was fine but very disappointed that overpayment error is yet to be repaid to me having been assured that it it was voided on Saturday 5th October. I have provided bank details to Whiteley Wagamama again but still not actioned. Will not visit again.

UNBELIEVABLE STORY!! welcome to share.
Attended wagamama on 22nd September and left my cap (hat)
Rang up the following day to see if they have it and would save it till the next time I'm passing as I live 15 miles away.
Got told they have my cap and they would keep it in their lost property, no problem.
So I was Attending a birthday meal a week later and decided to pick up my cap on the way. So I went in to the restaurant I asked for the cap. To be told a manger has taken my property home to his/her house to wash it. (You shouldn't put caps in the washer) I was shocked and ask why a staff member would take someone else's personal property to their house. It's theft and surly against company policy. I left my number and name and ended up driving back 4 days later to pick up my cap.
The cap it ruined. They put it in the wash and it's lost all its shape and dull in colour.
When I asked if they thought it was acceptable to give someone else property back like that. "You got your hat back darling" and that she washes her own hat all time. Never heard anything like in my life. Tried palming me off with a free meal.
You've already broke my trust why would I trust you to cook my food. I think a staff member tried to steal my cap, so the team made up a b.s story.
AVOID!!!

St Albans branch via Deliveroo might as well give up. Repeated fails. When we ordered delivery app said 25-40 mins. 2 hrs later we are still waiting. The updates on the apps seem to be made up lies as thee delivery time just gets put back and back.
Previous experiences have been poor also. Items missing, wrong items supplied “, food cold, long wait times- it’s a bit of a lottery as to what and when you’ll get your order.
But tonight’s experience tops them all. We haven’t ordered from Wagamama for months due to the shonkiness of the experience and this will 100% be the last time.
To be fair it’s difficult to tell whether it’s Waggas or Deliveroo that are the problem.
All I know is our Saturday evening has been ruined. Again.

Don’t bother getting a delivery from Wagamama Whitely. Sent my main dish that’s wrong! They sent. Spicy dish so can’t even eat it. This is the second time my order has been wrong though I would give them the benefit of doubt and yet again wrong items sent. Waste of my hard earned money and will never eat here again. Shame on you Wagamama Whiteley

Been going to Wagamama more than 10 years. Good and tasty food as always. No bad experiences so far. Will keep going.

Served raw chicken at Paddington Wagamamas.

32 weeks pregnant,

Complaint not being dealt with just passed around.

Avoid.

Gatwick North. Stopped for a snack, nothing to complain about there. However, it is very sharp practice to turn the air con up so high that you can turn tables quicker. The uninitiated sitting in their coats etc. An intelligence insulting activity, I believe pioneered by another well known fast food restaurant chain...

Went to Wagamamas on Middlebrook near Bolton for the first time . Staff very friendly and helpful with the menu .Lots of choice and three of us who went all chose differently. The food is served as soon as it is ready at it's freshest which could mean your main arrives before your starter but it still works ok . One of us regretted choosing a main dish with chilli oil as it made the dish too hot to enjoy properly but the remaining two of us really enjoyed the taste experience of the various choices we made. Really enjoyed it - Thank you

Service was great staff were very friendly and helpful, would go back again we had Abby and Danielle serve us they were great , this was at the Basildon branch

Went to Wagamama in PUTNEY HIGH ST the other week had a pad Thai and ordered a cocktail.

The chicken in pad Thai was awful it was a dark colour and looked like the cheapest of chicken which I didn’t finish as it was not nice. I also had a drink which had no alcohol at all it was like squash and £9.50

Very very disappointed

Wimbledon used to be okay, but last time the service was slow and the food took too long to arrive. There was a problem with one of the dishes. The noodles and the vegetables were burned. After asking for a replacement, I found a hair on the next dish. Are these coincidences?
The waiter was helpful and apologetic, and promised the manager would come to the table, but he never did. I won't return again.