wagamama Omdömen 

We just came out to the one in street Clarks village, my first time experiencing it! Glasses came out dirty and waiting for our food and to come and wasn’t cooked right and was cold 🥶.

But the food was nice 👍

We went to the Bath restaurant this time, but our experience has been the same in every one we've been to over the past couple of years.

I agree with some of the other negative reviews; when we first went, it was excellent. That must have been about 20 years ago. But in stages it has got worse and worse. The ingredients have been thinned down to what is cheapest, and the recipes have far too much chilli in them. They must buy shichimi togarashi by the lorry load.

In it's heyday, dishes such as the seafood ramen were superb, and very reasonably priced, but nothing like that exists now and everything is much more expensive. I don't mind paying for quality, but I feel that value for money is very low.

Why do we go, if it's so bad? Because it's one of the few places where our daughter will always eat something. She still likes the children's menu, although she no longer qualifies...

Oh yes, and the "loyalty" Soul Club that rewards me with one stamp for spending over £12... I paid for our meal and spent £60, but I still only got one stamp.

Their website still contains their old kaizen statement (in "about-us"). They don't follow this at all. My advice? Until they are willing to go back to the original recipes, get the Wagamama Cookbook (the first one) and make your own at home.

The food used to be good here…not any more. I ordered a firecracker curry at the Cheshire Oaks restaurant. It was so hot I could barely eat it. No flavour just very hot and I have heartburn 2 hours later. The rest of the food was bland and tasteless. Clearly it has changed hands and the menus have been changed. Prices have also increased . £50 for 2 mains courses 2 drinks and a side dish . Avoid avoid avoid avoid!

What happened? I used to recommend them to anyone and everyone, went today and I had to return my food it was so bad (2 people I was with also tried the food and told me to send it back).

Great value and good quality food. Always a pleasure to drop in for noodles or curry. Just visited Cardiff and enjoyed as always.

service was poor, card machine was broken, tried to intimidate innocent 16 yr old girls because they couldn’t work the card system out, didn’t give us our free gyozas and they tried to scam us - Leicester

Long story short, there was an issue with my rewards being automatically allocated to the group bill when it came to us using the Loyalty App (Soul Club) to pay. I asked for the reward to be reinstated to my account as it was automatically taken in error (someone else at the table had ordered the billed item, not me, so we had not requested for it to be deducted from the bill but it had). She and I both asked for it be reinstated to my account so that I - as the new Soul Club customer - could use it when *I* wanted to, not randomly someone else in the group that day.

None of the staff at the restaurant could work out how to correct the bill. In the end, we gave up and they advised we contact Customer Service…

So, I contacted Customer Service to let them know what happened but I was told that there was no way it was allocated to the bill by accident!? This seemed to infer I was lying and therefore nothing would be done to help correct it. I again politely explained the situation but I was told nothing would be done (as I must have added it). It was then said that, even if i hadn’t deliberately added it, and even though the staff couldn’t help, a different diner got to use my reward, so that was that. Wow.

To insinuate I am lying and to not even offer a resolution surprised me. Even simply adding my 'welcome gift’ back to my new account as a new Soul Club customer would have been appreciated. But to imply I have lied?? And I’ve missed out on my gift / £4.80 out-of-pocket when I do actually want to order that item. This has now been ongoing for days so I will be deleting my SC account - what’s the point of sharing my personal data with you if you can’t even honour the basics. I was a new customer to your scheme and the approach you have taken is disappointing and rude.

Hard to find something not spicy in the menu.
I went with my wife to the wagamama in Fort Kinnard, we ordered a ramen without chilli nor kimchi in the description and was still spicy. It should be in the description.

As a family we have been great fans of Wagamama for years mostly Exeter London and Edinburgh branches. However my daughter and I visited the cribbs causeway outlet on Thursday and were very disappointed both with the quality of food and service was poor considering it was almost empty during our visit . Both of our meals were more onion than anything else and I had a large piece of onion skin in mine . My second cup of green tea looked like dishwater and was cloudy and tasteless .it could easily have been dishwater in fact !! After asking for it to be replaced replacement cup was worse so I had to leave it .
There were several staff on duty ( 3 pm) but service was very slow and the person making the tea was sullen and unhelpful . I would not advise anyone to use this Waga mama there are far better ones with decent food . Extremely disappointing meal

Went to Wigmore street for younger sons birthday last Saturday. We'll love wagamama & he wanted to go there for his birthday. So got seat quite quickly. We order some drinks/ first with different staff. As my son has some nuts allerg /y the manager came to take order. We order 3 starters. 2 veg & one nonveg. We also ordered some main at the same time. Drinks came first then within few minutes 2 starter came. So we were waiting for the 3rd starter which was for my self. So I thought It will come soon. However, my husband & my son finished their starters.then they brought my son starter twice. So we ask them if that was the error. I m still waiting for my starter & now they brought mains for everyone. I still c annot see my starters anywhere. So we all were having out mains & nearly finished still my starter didn't come. Straight after they brought another main dish twice so it looked like they were so confused with our order. It was taking so long to bring right food. Which was disappointing. However I had to ask them if my starter still coming or they forgotten. After I reminded them bought my starter. Which was pointless as I finished my mains. My husband ask the staff if they can take it back & she wasnt fredlndly or helpfull. She deniedThey took over half an hour to bring the bill. My kids got so tired waiting & waiting. Specially my son. He didn't even joy the meal on his birthday. Very very disappointing with the service. Not going back for meal again. Staff needs more training.. I would like to hear feedback back from them. Thx Priya

Went to wagamama Bromley today and were served by a very friendly waitress called Demi. The food and the service were fabulous. Cocktails were also yummy. Demi is very knowledgeable and helpful . We had a lovely time. 👍🏼

I ordered some food for collection at the St Andrews Square restaurant in Edinburgh, my food was delayed (not by long) but the team gave me a slice of chocolate cake by way of an apology. It was so good I went back the next night and tried to order it for collection but I couldn't, the team swapped by brownie for it and couldn't have been more helpful and kind. This is my favourite Wagamama Restaurant in the UK. Amazing Team!

I was having bad day, I went to wagamama in bluewater to have some comfort food. I forgot to claim my free gyoza when I signed for the app. So server called George at table 1411 said he will have a word with the manager. It was settled and I got what I wanted. I want to say just a small gesture by this guy changed my day. Thanks George.

My experience at the Romford Wagamama was excellent I went there for a date with my boyfriend and we both had a wonderful experience the food was a amazing and our server sagi was amazing he even replaced a drink for me because i didn’t like it and me and my boyfriend will definitely go there again

such a bad bad experience in Wagamama wigmore street, I ordered beef soba of my lunch, beef stick is so little compare with before, I tried to communicate with their staff, no helpful at all. Specially I emailed head office about food quality, I received call from wigmore street manager, all her explain is try to tell me how right they cook, it’s such waste my time, I told her I still have pics of food, she doesn’t care! I will never back to Wagamama anymore!

Wagamama Reading Berks. Our first ever visit. We loved it. Everything freshly cooked and beautifully presented. A very helpful young man who guided us on our choices by answering our questions. And Sophia our waitress was charming, friendly and very patient. We live in Spain but pop back quite often., so we will definitely return to Wagamama Reading. A big thank you to all the staff.

Visited lakeside branch tonight.

Great service and food. Does what it says on the tin order ID 6881

Our server was spot on.

Just had the worst experience in my entire life at Bluewater Kent
Ordered drinks and meal
For get to get drinks had to remind them after 10 minutes
Starter took 25 minutes to warm up peas cooked in their pods
My wife’s dinner turned up with boiled rice and not coconut rice. She doesn’t eat plain rice
My dinner got completely forgotten. I said to the waiter if not started don’t bother as I already wanted to leave.
My dinner did turn up burnt to bits. Obviously tried to cook the crispy duck too fast and incinerated it,
I’ve eaten hear for many many years and food has always been ok. Not great but ok
This will be my last time in this food chain,
I always give benefit of a bad meal. This was the whole experience,,,,
I know they don’t care less but had too let people read this who can go out every night to eat, and save up their hard earn money.

Clean environment, fast service and friendly staff but the food is just not that great.
The starters were OK, then I had the Yakisoba noodles and i have had better meals out of the pots you add water to and had belly ache 3 hours later. I won't be going back.

26/10/24: Wagamama Longmarket Canterbury.

I don’t eat out, because I have multiple allergies and intolerances, and it is just too difficult to get the right food.
Visiting my Wonderful niece in Canterbury, I took a chance with Wagamama.
They have a specialist staff member, to help you with allergies. Aisha, was so patient, understanding and professional.
Aisha, asked me all the right questions, listened and provided clear information on ingredients.
Aisha, eased the stress 🙏🏿that usually comes with eating out!

Next, Chef Miska cooked me a tailor made dish!
My meal was delicious, fresh, clean, and a generous portion too.
Thank you to Aisha, Miska, and all the lovely staff members at Wagamama Canterbury.

A very welcoming place, my niece and I, enjoyed a lovely eating out experience.

Will certainly eat there again!

👌🏿👏🏿👍🏿💛💛💛💛🍜