wagamama Omdömen 

Telford restaurant. First time using click and collect not first time at Wagamamas. Spent almost £60 on an order which was placed online as being hearing impaired it is easier than a phone call. No where on your website site did it say unable to collect Soul rewards on our order. They would only do it if the order was phoned through. Obnoxious team leader not helpful and was actually very arrogant and aggressive in her manner. No actual manager available to talk with so would welcome a manger to contact me. For a warm welcome advertised on the website, the only warmth was the food! Avoid very disappointing service!

Lunch in a quiet restaurant was really nice. Lovely meet/greet/server (Nicky?) who couldn’t have been more helpful with advice & suggestions for my friend who didn’t want anything spicy. Food was quick & hot, decent portions & tasty.
Swansea now joins Dorchester in my top 2 Wagamamas.
Thank you Swansea Team for a fantastic lunch.

Dreadful customer service from their Gift card helpline. Contacted them multiple times over the past twelve days with no reply.

The food was good until I ordered the banana katsu. The miso ice cream was nice but the fried banana fritter was dry and tasteless. Service was slow especially drinks. My second drink took over 20 minutes to arrive. Most waiting staff ignored my attempts to order dessert that led to my decision not to leave a tip which was a first for me.

Newcastle restaurant is always great service and everyone is so friendly - especially Sree who has been there on my visit a few times now! Chefs are also great and food is lovely every time

I went to Wagamama in Dorchester last night with 5 friends. My 1st ever visit to wagamamas and I will definitely be going again. Food was amazing, all so fresh and flavours amazing. Staff especially Carlo’s looked after our every need as I’m allergic to fish and another in our group gluten intolerant. Ensuring we knew of all dishes to avoid. Service very prompt and as well as Carlos looking after us all staff were vey efficient,
friendly and welcoming

Tasty food, served quickly! Really attentive service by Kseniia at the Bromley branch! Thank you!

We've visited a few locations over the last few months and it's always been a good experience.

total waste of money, not what it used to be. Quality is 0%.

Visited Finchley branch yesterday with friends. Unfortunately it was a bad experience. My chicken teriyaki soba was served with a very small portion of chicken and the food was cold. Initially my complaint was ignored and when I asked for the manageress she said that the portions were weighed out and correct. She acknowledged that many customers had complained that head office had reduced the portion sizes while increasing the prices. Wagamama provide no customer services number so tried completing their online form but this crashed when I submitted.

Nice people and OK food but they don't take reservations. That's okay too but they don't say so on their website. Just be up front!

It takes great skill and dedication to provide food this bland and over priced. Find a small/ family run Japanese/ Korean restaurant and enjoy!

I normally love the food so much but my last order which cost me £55 and was a treat for us was so disappointing. My bang bang cauliflower was burnt and I had to throw away, the sauces were like empty. I have emailed a few weeks ago and no one has come back to me and since I have sent 3 more emails and not one reply. Makes me not want to go there again, and I normally love the food. I still would like this resolved please.

Overpriced and disorganized meal delivery starters arrive after main before finishing. Tropical juice awful. Firecracker chicken great as was firecracker catsu with prawns. Apple bau buns lacked taste, katsu curry tasted same as Chinese curry sauce. Disappointed overall as Bill for 5 starters and main with 5 non alcoholic drinks over 150 Quid. Won't be coming again. Clean and tidy inside, staff attentive

Too expensive for the quality of the food !

Good food but expensive.

Yesterday marked our 35th wedding anniversary, and we decided to celebrate at Wagamama in Leicester. My wife had thoughtfully contacted the manager in requesting a table with back support due to my lower back issues. The manager assured us this would be accommodated, but unfortunately, the staff gave the table away to other customers. As a result, I had to endure my meal in discomfort and pain. Despite the restaurant being busy, it was clear my needs were overlooked, which was disheartening.

As for the drinks, we ordered a cappuccino and two lemon and ginger teas. They didn’t have the ginger tea, so we switched to green tea. Shockingly, all three drinks were served ice-cold, forcing us to send them back for replacements.

The food service was equally disappointing. Their policy of serving dishes as they’re prepared meant my daughter received her main course first. I waited five minutes for mine, which arrived lukewarm. My wife’s main course didn’t come until much later, leaving her waiting while the rest of us tried to eat quickly to avoid our meals getting cold. Even the starter arrived after we had finished eating.

The taste of the food was average at best. The vegetarian and vegan “meat” options were overly salty and rubbery, making them nearly inedible.

All in all, it was a frustrating and deeply disappointing experience. For a special occasion like ours, we had hoped for better care and consideration, especially as vegetarians. Unfortunately, this visit left us with no desire to return, and we wouldn’t recommend it to others, particularly those with dietary needs or accessibility concerns.

Great experience at Lakeside Wagamama today. Got a table in minutes, all staff were friendly. Nice lady called Lefki served us who was really lovely and helpful.
Food arrived quicky, was very nice and not expensive either.

Mains and starters served at different times, that is Wagamama policy due to different food stations, apparently! One in our party had eaten their starter and half-way through their main course while we were sitting there watching and we hadn't even received our starters. My food was good, but the others were very bland. How can Wagamama take such flavorsome ingredients and turn them into something so tasteless? The portions were small too for the price. Very expensive. And once the waitress realised she wasn't getting a tip, she became quite rude. Why should we have to pay Wagamama employees to be courteous? Shouldn't this be standard? Another horrible business model used by Wagamamas.

We get Wagamama click and collect every now and again. Not any more. Last for be orders: Two were 15 minutes late and had dishes missing. Last two were not even started when I turned up. One item was not available so they didn’t even start the order. Took 30 minutes to make. Such a rubbish system. Never order online and agree with the other comments. Choice and quality has fallen rapidly. Goodbye