This support desk is incredible. If you have something, they have real contact looking into your case. I had it a few years ago with a holiday in a gulf state where vpn is not encouged: KeepSolid h... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have for years VPN on my iPhone, iPad and Macbook, great working all the time.Suddenly I could not use VPN on my MacBook, I am very bad on software installing. But the team helped me with find the... Se mer
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Been using this product for over 10 years and everytime helped me. Reliable and has different protocols to test in order to avoid some network problems.
Företaget har svarat
Several years ago I purchased a lifetime membership to keep solid unlimited VPN. It seems to me that they actually phased out the unlimited lifetime. I'm assuming that didn't mean my lifetime I guess... Se mer
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Företagsinformation
Skrivet av företaget
VPN Unlimited is one of the best virtual private network services to protect all data you receive or send over the internet, to surf the web anonymously and to bypass restrictions. Get 7-day free trial of our online VPN service and try for yourself.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
невозможно отказаться от подписки
невозможно отказаться от подписки
30 december 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Чтобы отменить подписку, купленную на нашем сайте, выполните следующие действия:
1. Войдите в свой личный кабинет (https://my.keepsolid.com)
2. Нажмите на свой KeepSolid ID в правом верхнем углу
3. Прокрутите страницу вниз до раздела истории покупок
4. Отмените автоматический платеж (нажмите кнопку с красным кружком рядом с подпиской, которую вы хотите отменить).
Эта инструкция может помочь:
https://my.keepsolid.com/manual#help_cancel-autorenewal
Чтобы отменить подписку, купленную в приложении, проследуйте инструкциям:
App Store - https://support.apple.com/en-us/HT202039
Google Play Store - https://play.google.com/store/account/subscriptions
Microsoft Store - https://account.microsoft.com/services
Amazon Store - https://www.amazon.com/gp/help/customer/display.html?nodeId=GDT2SXJJ7K49JKYE
at keep solid are so…efficient snd
The support team at keep solid are so efficient, various times in the past they have rapidly resolved issues, sometimes my fault. They are terrific
29 december 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Идет игра слов
Идет игра слов - скачайте ВПН бесплатно. Но это не означает, что ВПН - бесплатный. Бесплатно они дают вам только скачать приложение! И на том спасибо, какая щедрость! Бесплатно первые 7 дней, эту информацию на сайте до скачивания - не найти!
23 december 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Мы предлагаем 7 дней пробной версии для всех новых пользователей. Таким образом, пользователи могут протестировать наш сервис, чтобы понять, подходит ли он им и удовлетворяет ли все их потребности, прежде чем они решат совершить покупку. Бесплатный пробный период включает в себя все функции обычного платного сервиса.
После окончания пробного периода будут доступны 2 бесплатных сервера («Нью-Йорк» и «Сингапур»).
Amazing support
Didn’t expect the response I got as I have a life sub but these guys were right in it. Cannot recommend enough!
5 december 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
I just reformatted my computer and…
I just reformatted my computer and trying to download my VPN Unlimited and not sure how to do it .
8 december 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
In order to use the service, you need to install the app, log in and connect to our servers.
All download links can be found here:
https://www.vpnunlimited.com/downloads/
You can find detailed step-by-step instructions on how to install and use the application on different devices here:
https://www.vpnunlimited.com/help/manuals
For additional assistance, please contact us via support@keepsolid.com
always reachable
always reachable, wherever. same with support gang. always there with the answer. great value. recommend
26 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
Funziona bene e ha un server dedicato…
Funziona bene e ha un server dedicato per raiplay! Assistenza clienti ottima
25 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Grazie per aver dedicato del tempo a lasciare la tua eccellente recensione! Siamo lieti di sapere della tua esperienza positiva con il nostro team di assistenza clienti. Non esitare a contattarci se hai bisogno di assistenza in futuro.
Für mich ein extrem guter VPN
Für mich ein extrem guter VPN. Vor allem der Service. Schnell und kompetent! Weiter so!
22 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Vielen Dank für Ihre freundlichen Worte, wir freuen uns über Ihre positive Bewertung. Unser Hauptziel ist es, jedem einzelnen Kunden den besten Service zu bieten, daher freuen wir uns zu hören, dass Sie damit zufrieden sind. Vielen Dank, dass Sie sich für VPN Unlimited entschieden haben!
Excellent customer support
Excellent customer support and it (nearly) always works
20 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Best VPN App ever
Best VPN App ever! Being using it for years. Strongly recommend!
14 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for choosing VPN Unlimited! Our team is working very hard to make sure that each and every customer is getting the best service, so we are pleased to hear that you are enjoying it.
Impressive
I've been with KeepSolid for a few years now and have to say that they keep improving the service. I now get fast speeds, very good geo unblocking and a split tunneling that works. Very impressed.
P.S. Their customer service is always quick to reply to ant queeries.
12 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
The best vpn app!
The best vpn app! I have been using the VPN Unlimited for several years, excellent experience, low ping, a huge number of geos. Before that, I used another VPN and there were periodically problems because not all were available, some had low speed, sometimes there were disconnects, VPN Unlimitet has no such problem.
12 november 2023
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for choosing VPN Unlimited! Our team is working very hard to make sure that each and every customer is getting the best service, so we are pleased to hear that you are enjoying it.
Excellent after sales service
I had to change my Email adress which is not always easy as it is a main element of verification. I contacted the after sales service and within less than a day the problem was solved 100%. This was an outstanding experience of excellent service.
11 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
Bons services
J’utilise leurs services de façon très sporadiques, et à chaque fois, aucun soucis particulier.
Leur service clients est performant, ils répondent rapidement et de façon très professionnel.
Donc, pour le moment, je suis très satisfait 👍🏻
5 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Merci pour votre avis 5 étoiles.
Nous nous efforçons de fournir le meilleur service à chaque client, nous sommes donc ravis d'apprendre que vous l'appréciez.
Amusez-vous bien en utilisant VPN Unlimited !
Poor performance after 3 year of using
poor performance... after 3 year of using. From France to Germany it's almost impossible to get a good and stable connection. VPN Unlimited is crashing regularly, watching a German TV channel out of France is hardly possible.
I think... they are simply "behind"....
3 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
That shouldn't be the expected performance. Please provide more info to support@keepsolid.com so we could take a closer look to help.
Stay away. I have paid and doesn't work.
I have paid and the service used to work for few months and now no longer works. After following their troubleshooting protocols it still doesn't work. They are now just straight up closing any support requests I open instead of fixing it. I have screenshots as proof. Stay away.
30 oktober 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Unfortunately, we couldn't locate any support tickets associated with the name "Malory" in our system.
Could you please specify the number of your support ticket so we could take a closer look at the issue?
the app works very well
the app works very well! I've been using it for a year now and I'm very satisfied. I also want to note the excellent work of the support. They respond very quickly and help resolve questions!
21 oktober 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Great service and Support
I've been using VPN Unlimited for many years and found it works really well on all my devices, both IOS and Android. I have a lifetime deal which has been tremendous value. Just recently there was an issue with a server, the support team responded immediately with possible solutions. When this didn't work they investigated the issue and it was resolved the next morning. Many thanks Vito!
16 oktober 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Lost email address killed 2FA
I lost the email address used on my account due to an ISP change. That caused 2FA to fail since I couldn't get the emailed code. I contacted support via email and Vlad had me create a new ID and transferred the data from my old account and I'm back in business.
The performance of the secured connection is is very nearly equal to the speed without the VPN turnrd om.
25 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
Excellent support
Had a problem after apple update. Contacted support and all sorted in minutes. Always find that support answer any query in minutes. Excellent.
27 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.