This support desk is incredible. If you have something, they have real contact looking into your case. I had it a few years ago with a holiday in a gulf state where vpn is not encouged: KeepSolid h... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have for years VPN on my iPhone, iPad and Macbook, great working all the time.Suddenly I could not use VPN on my MacBook, I am very bad on software installing. But the team helped me with find the... Se mer
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Been using this product for over 10 years and everytime helped me. Reliable and has different protocols to test in order to avoid some network problems.
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Several years ago I purchased a lifetime membership to keep solid unlimited VPN. It seems to me that they actually phased out the unlimited lifetime. I'm assuming that didn't mean my lifetime I guess... Se mer
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Företagsinformation
Skrivet av företaget
VPN Unlimited is one of the best virtual private network services to protect all data you receive or send over the internet, to surf the web anonymously and to bypass restrictions. Get 7-day free trial of our online VPN service and try for yourself.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The best of the best!
Hi. I used a lot of other VPN providers, but KeepSolid is the best of the best by price/quality. Really powerful service!
Big thanks for 1 year free premium for all Ukrainians.
13 november 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for your thoughtful feedback. We’re pleased to know that you find VPN Unlimited to offer an excellent balance of price and quality. We’re also glad that the 1-year free Premium access for Ukrainian users has been helpful. Should you have any questions or require assistance, please don’t hesitate to contact us — we’re always here to help.
Support knowlege and patience made a difference
I had a problem with VPN on my very old computer running Win 7. Finally it VPN stop connecting and i applied for support. Vlad from VPN Unlimited spent a lot of time very patiently guiding me through reparation process and finally succeeded! Now I can connect to remote servers in seconds and safely browse the Web.
Very grateful!
18 april 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for your feedback! We’re glad to hear that our support team was able to help resolve the issue on your Windows 7 device and get VPN Unlimited working smoothly again. If you ever need further assistance, feel free to contact us!
Abbuchung trotz bestehendem Abo
Ich hatte bereits eine lifetime Account.
Dank sehr schlechter Beschreibubg war es möglich nochmals ein lifetime Abo abzuschließen, was extra Geld kostet.
Google Rückgabe war nicht möglich.
Das allerletzte.
Support antwortet nicht.
24 april 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Es tut uns sehr leid zu hören, dass Sie diese Erfahrung gemacht haben. Bitte kontaktieren Sie uns direkt unter support@keepsolid.com mit den Details beider Käufe - wir werden den Fall gerne prüfen und uns um eine faire Lösung bemühen. Ihre Zufriedenheit ist uns wichtig und wir möchten das Missverständnis so schnell wie möglich aufklären.
Best ot the best VPN, fastest of the all others
Great, high secure and very fast VPN service. I tried more than 20 other and this is the best!
23 april 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for the feedback! We’re honored to be your top choice after trying so many others. It’s great to know you’re enjoying the speed and security of VPN Unlimited!
I recommend this VPN
I recommend this VPN. Not only does it work great, but also the support is outstanding. I bought my lifetime license in 2021, hadn't used it in a very long time and lost access to the email I purchased it from. They were helpful and in a few hours I restored access to it with my new email. Thankfully I was still able to login with the old details even though I had no access to the email account, and was able to download the invoice paid in 2021, that was enough for them to change the email to my current one. Thank you!
20 april 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for your kind words! We’re happy our support team could help you recover access to your lifetime license. We’re always here if you need anything else!
Super service!
I am very satisfied with the quick and competent service of the support team! I received an explicit explanation of the advanced security levels of IKEv2 protocol , which solved my problem immediately!
I can really recommend to contact the service team without hesitating! Many thanks!
8 april 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for your kind feedback! We’re glad our team could help quickly and clearly — and that the IKEv2 explanation solved your issue. Have a great time using our service!
Best VPN ever!
I can highly recommend the Keep Solid VPN Team and Service. Why? Quick response, 24 hours available, competent, customer friendly, solving any problems. Top!👍
7 april 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had such a positive experience with our team and service. Thanks for choosing VPN Unlimited!
i'm very sotisfied with the VPN but i…
i'm very sotisfied with the VPN but i don't like one thing why they don't put on Apple tv i like whatch movie on big tv i see Apple tv got more then 60 vpn but i still don't si keepsolid
23 mars 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Hello!
Thank you for your review. The native VPN Unlimited app for Apple TV is indeed in our backlog, but unfortunately, we don't have a release date.
Meanwhile, you can set up VPN via an Apple TV feature - AirPlay Mirroring.
This guide will help you to figure it out:
https://www.vpnunlimited.com/downloads/apple-tv
Kann mich nur meinen Vorredner Pure…
Kann mich nur meinen Vorredner anschließen. Pure Geld Verschwendung läuft überhaupt nicht mehr immer wieder Unterbrechungen IP ist sonst wo aber nicht in den Land was man sich ausgewählt hat.
12 mars 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Wir bedauern, dass Sie bei der Nutzung unseres Dienstes auf dieses Problem gestoßen sind.
Bitte kontaktieren Sie uns unter support@keepsolid.com und wir werden Ihnen eine geeignete Lösung für das Problem anbieten.
Outstanding
I've been using VPN Unlimited for more years than I can remember, and have never need any support.
However twice recently I've needed to contact their support to change my details with them, and they were so helpful.
I highly recommend this company to anyone, a great product with great support.
11 mars 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for your long-term support and kind words! We’re thrilled to hear that you’ve had a great experience with VPN Unlimited and that our support team was able to assist you efficiently.
Svar från KeepSolid VPN Unlimited
Thank you for your kind words! We’re glad you had a great experience with our support and service. We appreciate your feedback!
Great customer support.
Great help in combining 2 accounts into 1. Clear instructions were provided by Alexander A. Job done, and a happy customer.
3 mars 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review. Glad to hear the instructions were clear and the job was done smoothly! Your satisfaction means a lot to us—thanks for your feedback!
Doesn’t work abroad
Doesn’t work abroad! Bought this VPN for travel, but it failed completely in certain countries. Disappointing and not worth it!
3 mars 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
First of all, we'd like to apologise for the inconvenience you're experiencing.
Please try connecting using different protocols (VPN Unlimited app -> Settings -> Protocols). If the problem persists, please contact us at support@keepsolid.com and we will investigate your case further.
Terrific company
Terrific company, great product, easy to use! Instant email response to questions.
2 mars 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
We sincerely appreciate you taking the time to leave a review! We’re delighted to hear that you enjoy our service. Feel free to reach out anytime if you need any assistance.
I am rating VPN unlimited from…
I am rating VPN unlimited from keepsolid 5starts because I had issues with my old account. I’m a life time subscriber and I wrote customer service. Greg replied and helped me fix the problem, transferring my old profile to new email after providing proof of account ownership. The customer service is so professional, and I’m really happy with how I’m treated. I’m recommending this app to everyone.
23 februari 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
KeepSolid's online service deserves a 5-star rating…
I purchased a lifetime subscription for KeepSolid VPN Unlimited 7 years ago and had haven't used the service until recently. However I just forgot everything from registration on and contacted its customer service about seven days ago. To my surprise I got a response by email quickly from Mr. Maria Polis. She helped me with a great patient and almost instant response to retrieved my account. I haven't quite met such a great online service - quick, responsive and right-to-the-point, and am grateful for her help.
16 februari 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Poor customer service
Poor customer service. Tried to call for days and unable to reach a human. Emails to the company take a long time for a response. Asked for a refund.
2 februari 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Unfortunately, we couldn't locate any support tickets associated with the name "Dee Balk" in our system.
Could you please specify the number of your support ticket so we could take a closer look at the issue?
Турбота про користувачів
Компанія надзвичайно турбується про своїх користувачів, приємно спіскуватися зі службою підтримки.
Прекрасні продукти та сервіс.
30 januari 2025
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Дуже дякуємо за ваш відгук. Бажаємо приємного користування сервісом.
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
Svar från KeepSolid VPN Unlimited
We provide 24/7 support service and no tickets are left unanswered. You may reach us via support@keepsolid.com, directly within the app (VPN Unlimited -> Menu -> Contact Support) or via chat on our website. If you already have a ticket number - let us know and we will check it from our side.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.