Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

আমি Symlex VPN প্রায় ১ বছর ধরে ব্যবহার করছি, এবং পুরো সময়জুড়ে আমার অভিজ্ঞতা ছিল অত্যন্ত সন্তোষজনক। VPN সার্ভিস হিসেবে এটা আমার প্রত্যাশার চাইতেও বেশি সুবিধা দিয়েছে। 🔒 সিকিউরিটি ও প্রাইভেসি... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Using Symlex from 4 years without any issue - the impressive thing about Symlex service support. Whenever I reach out to customer service team they resolve the issue within minutes. Keep up the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

recently i purchased their lifetime service. I have used many vpn in the last few years and in the end I think Symlex vpn is the best considering all aspects. After a few days of use now i realized it... Se mer

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Betygsatt 5 av 5 stjärnor

I have installed it in my Amazon fire TV stick and Xiaomi mi box. I was facing issues and wrote to customer service and they resolved it with in few days. Any issues you raise it with customer service... Se mer

Företaget har svarat

Företagsinformation

  1. VPN-tjänster

Skrivet av företaget

If you're searching to ensure your anonymous and private online browsing, then our trustworthy, reliable, and secure Symlex VPN service is designed to meet all your online privacy needs. Symlex VPN is a top-rated VPN service that provides a free VPN download for its global users. With its high-speed servers and top-notch security protocols, it's become the fastest VPN in the UAE. It's a travel VPN that can help keep your internet activities private and secure while you connect to public Wi-Fi networks. With Symlex VPN, it is possible to unlock Netflix-US, BBC iPlayer, Disney + HotStar etc. We are providing 95+ locations with 1000+ servers with 5 devices connected simultaneously with a single subscription. Stay invisible online, encrypt your internet use, and leave no trace. Plus, access Netflix-US, BBC iPlayer, Disney+ HotStar, and more in 65+ countries on up to 5 devices at once. Simple, secure, and private browsing made easy. Try Symlex VPN for 30-days risk free. In addition to top level VPN services, we also provide white-label VPN solutions, VPN reseller and VPN affiliate program opportunities, empowering businesses to deliver secure and reliable VPN services under their own brand.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

311 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Beware of this service

Beware of this service. They make it incredibly easy to start a subscription but nearly impossible to stop the auto-renewal or get a refund. Their '7-day guarantee' is full of hidden fees and hurdles. Very disappointed in the lack of transparency regarding billing.

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing service and…

Absolutely amazing service and excellent experience.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Thank you so much for your kind words! We're delighted to know you are fully satisfied with our support service. They work hard 24/7 to help you. Genuine supporters like you motivates us a lot. If you have any ideas or suggestions to share, feel free to email us at support@symlexvpn.com.

Betygsatt 5 av 5 stjärnor

More Secure than Mother Thereasa's chastity belt!

Clear and easy to install, log in, and get connected. Their pricing tiers are very competitive and servers being plentiful offer more than enough speed and diversity to satisfy even the most network inclined enthusiast.

18 mars 2026
Omdöme utan inbjudan
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Svar från Symlex VPN

Thanks for your review, Jeremy Torres. Your positive words motivate us a lot. If you're satisfied with our service could you please rate us 5 stars? If you have any problems, please get in touch with us at support@symlexvpn.com. Our 24/7 active team is ready to solve any issue you may face.

Betygsatt 5 av 5 stjärnor

Very good team and response quickly ❤️

31 januari 2026
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 5 av 5 stjärnor

Great fast service as always whenever…

Great fast service as always whenever you needed

2 januari 2026
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a bunch! Your positive feedback motivates us greatly! Providing quality service to our users is one of our top priorities. Enjoy a seamless internet experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 5 av 5 stjärnor

Using Symlex from 4 years without any…

Using Symlex from 4 years without any issue - the impressive thing about Symlex service support.

Whenever I reach out to customer service team they resolve the issue within minutes.

Keep up the good work kudos to you guys.

23 december 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Dear Name, thanks a lot for your support and kind words. Quality service is our top priority. If you have any ideas or suggestions feel free to send them to us so that we can make further improvements. In case of any issues, contact our 24/7 support at support@symlexvpn.com or use live chat from our website.

Betygsatt 5 av 5 stjärnor

Great service...

Great service.... instant support...

6 december 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Thank you so much for your kind words. We're thrilled to know that you had an amazing experience with Symlex VPN and you highly recommend our app. Your positive words motivates us a lot. Feel to reach us if you have any further queries or concerns at support@symlexvpn.com

Betygsatt 1 av 5 stjärnor

Avoid This Service — Terrible Experience

I’ve been using Symlex for almost 9 months and honestly it has been a huge disappointment. For the price they charge, the service is nowhere near worth it. The app keeps failing, servers constantly go down, and half the time it simply doesn’t connect at all.

Customer support is another problem — every time I ask for help, the answers feel unprofessional and never actually solve anything. My VPN has been broken for days now, and they promised to follow up, but it’s been almost 4 days with zero reply.

Living in China, a working VPN is something I need every single day, and this service has caused me nothing but stress. Out of everything I’ve purchased in my life, Symlex is easily the one I regret the most. Even some free VPNs perform better.

Save your money — this service has been a terrible experience for me. Not recommended at all.

29 november 2025
Omdöme utan inbjudan
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Svar från Symlex VPN

Hello R I D A,

I’m going to be straight with you: reading that you regret this purchase more than anything else you’ve bought is incredibly tough for us to hear. We know that in China, a VPN isn't a luxury—it's a daily necessity. When we fail to provide that connection, we aren't just failing as a service; we’re disrupting your life.

Clearly, we’ve missed the mark on two major fronts: reliable connectivity and timely communication. Four days without a follow-up is not the standard we aim for, and for that, I sincerely apologize.

We want to make this right immediately. Since we’ve lost your trust on the standard support channels, I’d like to escalate this:

Priority Tech Audit: Please send a quick DM to our "Escalations Team" at support@symlexvpn.com with the subject line "Urgent: China Connection Fix." 2. Manual Server Config: We have specific protocols for high-restriction regions that sometimes need manual adjustment. Our senior engineers will walk you through this personally.

Account Credit: We don’t want you paying for days you couldn't use. We’ll be looking at your subscription to ensure you're compensated for the downtime.

We appreciate your honesty. It’s reviews like yours that force us to stop, re-evaluate, and improve our infrastructure. Give us one more shot to show you the service we’re actually capable of providing.

Betygsatt 5 av 5 stjärnor

Best VPN and super fast support

Best VPN and super fast support, love it 😊

28 november 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a bunch! Your positive feedback motivates us greatly! Providing quality service to our users is one of our top priorities. Enjoy a seamless internet experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 5 av 5 stjärnor

Good service best connection

12 november 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 5 av 5 stjärnor

Best vpn

Very good vpn in the market. It gives same experience like express, surfshark vpn. You will get so many servers to select to get good experience

6 november 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a bunch! Your positive feedback motivates us greatly! Providing quality service to our users is one of our top priorities. Enjoy a seamless internet experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 5 av 5 stjärnor

Everything is good and fast service

6 november 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Thank you so much for your kind words. We're thrilled to know that you had an amazing experience with Symlex VPN and you highly recommend our app. Your positive words motivates us a lot. Feel to reach us if you have any further queries or concerns at support@symlexvpn.com.

Betygsatt 5 av 5 stjärnor

Great App

Great App, connects with ease and super responsive customer service.
Great all the way

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 3 av 5 stjärnor

its a great application .

15 oktober 2025
Omdöme utan inbjudan
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Svar från Symlex VPN

Dear Amit Kumar. Thank you for taking the time to review us. We're glad to know that you're having a good experience, however, we'd like to know why it's not a 5-star experience? Anything we can improve? Please feel free to reach our support team at support@symlexvpn.com to share your thoughts and comments.

Betygsatt 1 av 5 stjärnor

Avoid; Your Bank Card & Personal Details Not Safe.

On renewal, Symlex tried to take payments without my permission 5 times. I never permit them to auto renewal nor save my bank card details. More scary, they tried to take payment 6 times even after I deleted my account on 4 October.

Bank Cards and personal details are not safe with them. I have proof of account delete and bank statement record for any future reference.

Simply AVOID

4 oktober 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, please accept our sincere apologies for the inconvenience. Your feedback is important to us. Could you please elaborate on the issue? We have refund policy. Please Contact our 24/7 support team at support@symlexvpn.com, and they'll fix it immediately. Thank you for your patience.

Betygsatt 5 av 5 stjärnor

very handy VPN app

Using since 2021 very handy VPN app

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Thank you so much for your kind words. We're thrilled to know that you had an amazing experience with Symlex VPN and you highly recommend our app. Your positive words motivates us a lot. Feel to reach us if you have any further queries or concerns at support@symlexvpn.com

Betygsatt 5 av 5 stjärnor

The best VPN ever used

The best VPN ever used
THE BEST SUPPORT TEAM 24/7 AND FAST ACTING SUPER FAST THANKS SO MUCH

5 oktober 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service. Easy to use

4 oktober 2025
Omdöme utan inbjudan
Logotyp för Symlex VPN

Svar från Symlex VPN

Dear Diana Garces, thank you for your 5-star review. In case of any issues, contact our 24/7 support at support@symlexvpn.com or use live chat from our website. Keep enjoying a safer and secure internet with Symlex VPN. Stay tuned to our social media channels for the latest updates and exciting offers.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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