This support desk is incredible. If you have something, they have real contact looking into your case. I had it a few years ago with a holiday in a gulf state where vpn is not encouged: KeepSolid h... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have for years VPN on my iPhone, iPad and Macbook, great working all the time.Suddenly I could not use VPN on my MacBook, I am very bad on software installing. But the team helped me with find the... Se mer
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Been using this product for over 10 years and everytime helped me. Reliable and has different protocols to test in order to avoid some network problems.
Företaget har svarat
Several years ago I purchased a lifetime membership to keep solid unlimited VPN. It seems to me that they actually phased out the unlimited lifetime. I'm assuming that didn't mean my lifetime I guess... Se mer
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Företagsinformation
Skrivet av företaget
VPN Unlimited is one of the best virtual private network services to protect all data you receive or send over the internet, to surf the web anonymously and to bypass restrictions. Get 7-day free trial of our online VPN service and try for yourself.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient and polite
Efficient and polite. Problem solved without fuss
25 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Svar från KeepSolid VPN Unlimited
We are pleased to hear you are enjoying our service. Have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Update VPN
I hadn't used my VPN, for a while.
But I had issues trying to login with a different device.
Informed Keep Solid and within a few minutes I received an email asking for my issue, once explained got another email explaining what I needed to do.
So within 10 - 15 minutes all was done.
Alexander was excellent.
19 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
Great product, excellent support
Great product. Fast and effective support from their team getting me setup very quickly.
18 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Support was very helpful in getting my…
Support was very helpful in getting my account transferred from one email to another in a timely and professional manner.
The service itself is reliable and addresses all my needs. I would recommend this product!
16 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
VPN Unlimited - Great support team
I have been using VPN Unlimited for several years. I have found it to be very reliable and fast. I had an issue with access on my mobile a few days ago. It was easy to get to support and I found them to be very response. Needless to say my issue was resolved quickly. I would recommend VPN unlimited.
7 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Good value for money
Good value for money, especially on lifetime subscription.
6 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
We appreciate your positive review, thank you for taking the time to rate the application!
Customer service is second to none!
The customer service is second to none. I wish I could get this type of response from everyone I work with. Kudos to the KeepSolid VPN team!
6 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Under-rated gem?
I had found VPN Unlimited to suit my needs to a T, except that log-in to the remote server occasionally was slow, so I decided to try a highly rated alternative.
Log-in times were better, but the app tried to do far more than I needed and really screwed up the rest of my computer/network system. Tech support was weak and slow. Finally I resolved all of the problems by deleting the app.
That app had made me delete VPN Unlimited so I went back to VPN for help. In less than an hour, everything, browser, email, etc. were back in working order.
VPN Unlimited does what you want, when you want it, and gets out of the way when you do not. In this case, simplicity is the ultimate virtue compared to the intrusive complexity of the competitor (highly rated by some other service).
3 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
great product
Not only a great product, but the customer service is second to none! Would highly recommend.
3 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
The best VPN !
The best VPN ! I’m using it for the last 10 year and it is amazing. I’ll recommend it to everyone!
2 september 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for choosing VPN Unlimited! Our team is working very hard to make sure that each and every customer is getting the best service, so we are pleased to hear that you are enjoying it.
Alles bestens
Alles bestens - mein Problem konnte zügig behoben werden!
24 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Vielen Dank für Ihre 5-Sterne-Bewertung, viel Spaß mit VPN Unlimited und vergessen Sie nicht, uns Ihren Freunden zu empfehlen ;)
I have been a customer for six years…
I have been a customer for six years and couldn’t be more pleased with KeepSolid. The few times I have needed to contact customer support they have always responded quickly (within minutes) and competently. I highly recommend them for all VPN needs.
21 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
9 years of outstanding service
I have used VPN Unlimited for 9 years. The servers are fantastic and their support staff are amazingly helpful.
They are a Ukrainian company & I like to think I am supporting the war. Even though Russia's full invasion was long after I signed up.
20 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Best VPN I've used
Best VPN I've used. I've been with them for years. The program is easy to use and the support is the best I've seen with any software/app. The price is right on the button and I have zero complaints.
16 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
Kommunikation mit Support gut
Kommunikation mit Support trotz unterschiedlicher Sprachen erfolgreich. Mein Anliegen wurde zufriedenstellend bearbeitet.
13 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Vielen Dank für Ihre 5-Sterne-Bewertung.
Wir sind bestrebt, jedem Kunden den besten Service zu bieten, daher freuen wir uns, dass Sie damit zufrieden sind.
Viel Spaß mit VPN Unlimited!
Блокировка
Прошло уже несколько лет, а разработчики этого VPN до сих пор блокируют доступ к их услугам для всех Россиян под предлогом хакерской атаки. Даже то, что у пользователя был ранее куплена вечная подписка на сервис не спасает от этого, им просто наплевать на это.
8 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
С нашей стороны сервис должен работать в РФ, но некоторые интернет-провайдеры блокируют доступ к VPN-сервисам.
К сожалению, мы не можем повлиять на это.
Если у вас возникли проблемы с подключением к серверу, вы можете попробовать подключиться по нескольким различным протоколам:
1. Запустите приложение VPN Unlimited и авторизуйтесь.
2. Нажмите на иконку Меню -> Настройки -> Протоколы.
3. Включите WireGuard и проверьте соединение, подключившись к нескольким серверам разных стран. Если проблема сохранится - обязательно попробуйте остальные протоколы (IKEv2, OpenVPN и KeepSolid Wise TCP, TLS и UDP).
Если возникли проблемы со входом в приложение, единственный выход - попробовать другого провайдера.
Best VPN I've used period
Best VPN I've used period. After a number of trials with other VPNs this company has finally nailed it. No outages and frequent updates maintain their exemplary status in the field of secure private browsing.
7 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thank you for choosing VPN Unlimited! Our team is working very hard to make sure that each and every customer is getting the best service, so we are pleased to hear that you are enjoying it.
Best VPN
Best VPN! Best customer service & tech support! Thanks-a-million!
3 augusti 2024
Omdöme utan inbjudan
Svar från KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.