I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Retu... Se mer
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangemen... Se mer
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best customer service
Best customer service. Peter was kind and helpful. I loved the quality of the small roller bag but had to return it because it was heavier than my needs.
they say free returns but it's actually…
they say free returns but it's actually free return with credit applied to a new item. if you want a refund, you have to pay return postage - i felt a bit deceived.
The Delsey Paris luggage
The Delsey Paris luggage, color Angora, is finely crafted and aesthetically pleasing. I however, only returned this piece because of slight nuances. When I received this order, it was only then that I became aware that that there are two different versions to the Delsey Paris luggage collection. I returned this piece because I was expecting it to match the small carryon which I currently own but it didn’t; there were subtle differences…I was expecting it to come with white wheels but instead the wheels were black. I was expecting it to have the brake system but it didn’t and also my carryon came with a hanger inside but this version did not; and so for those aforementioned reasons, I returned it and was lucky to purchase the last one of what I really wanted from a different website. I wanted my pieces to match and now I am a happy, confident traveler. I will not conclude without making mention of Peter in customer support; he helped facilitate the return and it all went smoothly and expeditiously. He was polite and knowledgeable. Thank you, Peter.
Peter was very helpful
Peter was very helpful. He reached out when one of my items was out of stock in the color I ordered. He offered a refund or a replacement in a different color. He kept me up to date on shipping information.
Luggage return
Unfortunately I had to return the luggage I purchased. Peter navigated me through the return process and did a wonderful job! I will definitely continue to be a Voyage customer because of the professionalism and kindness that Peter exhibited.
Great Customer Service
The customer service agent, Peter Morot, was extremely helpful in dealing with my query regarding the dispatch of my items. I was concerned about whether the items would arrive in time for my trip and he resolved the issue very quickly by having them dispatched almost immediately. They arrived safely and on time! Thanks, Peter
Great Products at great Price
Great service
Great price. Luggage arrived on time. Unfortunately it was a bit small for me. The return and refund was processed promptly without any pushback. Will do business again.
Best Travel Store Online
Great Selection, Quick Delivery and FREE! Best Prices, Excellent Customer Service. I couldn't ask for more from a travel store. This will be my go to store for all my bag and luggage shopping from now on.
Misrepresentation
This luggage company misleads their clients saying 2-5 days delivery not true . Ordered a Samsonite luggage with them as a gift to my niece who lives in Alabama . Ordered it on August 23 tracked it and UPS says it will arrive on September 2 which is the day my niece is leaving to travel . No wonder they don’t have any review because their service is bad .
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








