I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Retu... Se mer
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangemen... Se mer
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is a review of the great customer…
This is a review of the great customer service I received from Voyage. I bought a piece of luggage from Voyage, and after taking only one trip, it developed a crack. I reached out to customer service and they facilitated an extremely smooth process of activating the manufacturer warranty to order a replacement, and ultimately returning that replacement for a refund. I appreciate their care!
Super great and fast service
Super great and fast service, fast shipping, no issues. Great company.
Amazing customer service!
Flawless
I had never purchased from Voyage Luggage so I didn't know what to expect but shortly after ordering online, I was contacted by Peter via email. He wanted to verify my address and let me know when my luggage would ship and said he would track the order. He followed up with me to let me know when it shipped and after it was delivered. I really appreciated the personal attention and professionalism of Peter. It felt like he wanted me to have a flawless, positive experience and I did. The luggage is just what I wanted. I would definitely order from Voyage again.
Fabulous customer service
Fabulous customer service. I had a question on shipping and they personally tracked the item for me and followed up along the way. So happy with service and product
This was my first purchase with Voyage
This was my first purchase with Voyage. I needed a light but sturdy travel backpack. I purposely bought it to keep as a survival bag, in which I will keep my personal items in case of an emergency.
I will put it to the test in early August for a short vacation.
Love the color just wish it had larger wheels.
High Sierra bag return
I ordered a High Sierra bag that after I ordered realized that I was no longer in need of. Peter and others from Voyage Luggage were extremely responsive when I let them know and made quick arrangements for me to ship the bag back to them and issued my refund promptly. Much appreciated and will definitely use them again if I am in need of luggage.
Purchased multiple NOMATIC and Bellroy…
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Return process was extremely easy. Voyage will be my first go to every time I need luggage or travel accessories. Customer service was great.
Peter was amazing
Peter was amazing! The wrong colored backpack arrived, and he held our hand the whole way with the return and making sure that we got the color that we wanted. Excellent customer service!
I had a great experience with Voyage…
I had a great experience with Voyage Luggage. Unfortunately, I had to return a Samsonite Spinner Mobile Office bag that I purchased, but the issue was not with Voyage Luggage or the product itself. The package was left exposed to heavy rain by FedEx, which damaged the box upon delivery.
Throughout the entire process, Peter from Voyage Luggage was extremely helpful, professional, and responsive. He maintained excellent communication via email, kept me informed every step of the way, and made the return process completely seamless and stress-free.
Customer service like this is hard to find, and I truly appreciate the level of care and attention I received. I would not hesitate to purchase from Voyage Luggage again and highly recommend them to anyone looking for quality products backed by outstanding customer support.
Great experience buying and addressing an issue
Great experience going through a problem I had with this order. They handled it well and I got a new case quickly.
Ordered online
Ordered online, looks like description, delivered on time. Now will see how it wears over time but all great so far on ordering!
The experience was great
The experience was great. I didn’t like the product and was able to return it.
My new go - to!
I absolutely love my tumi backpack! Price was great, shipping was fast! Product is amazing! Thank you!
I had a wonderful experience with customer service
I had a wonderful experience with the customer service department. I mistakenly ordered the wrong color. They quickly processed my exchange and followed up until I received the new piece of luggage in the correct color.
Very easy buying experience
Very easy buying experience. Best price available on the web. Delivered items as stated when I placed the order. Customer Service is top notch. You actually get to speak with a live person right away without any prompts.
Customer Service 10/10
It didn’t start off great as the wrong item was shipped to me. Not Voyage’s fault. I reached out and Peter Morot got back to me right away and rectified the situation. The customer service was off the charts. I now have my bag and it is better than advertised.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








