Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Shoutout to their customer service! I put the wrong sign on my prescription, missed their email, and the glasses were already made by the time I replied. Still, they generously updated the lenses for... Se mer

Betygsatt 1 av 5 stjärnor

I bought 2 pairs of progressive bifocals from them and I cannot see out of either of them. I complained and got nowhere. I was out $150. Also, the lenses were supposed to be tinted/change color and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message... Se mer

Betygsatt 5 av 5 stjärnor

Love this company I’ve told many people about it. They’re great with their glasses. I mean I’ve never seen a company with this cheaper glasses. You buy one get one free on prescriptions and you can wa... Se mer

Företagsinformation

  1. Glasögongrossist
  2. Solglasögonbutik

Informationen kommer från olika externa källor

No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

130 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

I purchases 3 pair of prescription…

I purchases 3 pair of prescription glasses from them 2 pair has already broke and it's been less than two months. I won't be purchasing anymore frames from vlook.

27 september 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Please send a picture to our customerservice@vlookoptical, we will help you solve this problem.

Betygsatt 1 av 5 stjärnor

First time ordering from this company…

First time ordering from this company and my Prescription must be off and the glasses are to small and hurting my ears this is very disappointing and a waste of money .I will not be ordering from this company again #20210801043234362429 .. UPDATED-it’s Oct 3 2021 still No one help

19 september 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Sorry for your inconvenience and bad shopping experience, please contact us customer service email, we will help you solve this matter.

Betygsatt 4 av 5 stjärnor

I just ordered a pair

I just ordered a pair, and I chose the DHL express service. I hope the shipping goes as planned, I have a long trip coming up soon.

11 augusti 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Of course we will urge our logistic, please do not worry.

Betygsatt 3 av 5 stjärnor

I puchased a pair of white glass with prescription

I puchased a pair of white glass with my prescription. But when they arrived the other day the frames were clear and my prescription was not correct. I can't even read with these. Now they want me to pay to ship them back so they can correct there mistake. I contacted there customer service team and they still keep telling me they did the job right...Then why can't I see or read with my prescription glasses from your company and why do I have to ship them back. It is your responsibility to make sure your customer who is spending money on your site is satisfied with your product?

3 augusti 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Please send your problems to our customerservice@vlookoptical.com or Facebook, we will help you solve this problem.

Betygsatt 5 av 5 stjärnor

This company is the most professional…

This company is the most professional group of people I have ever met online. Customer service department is fast and efficient. I have not had any issues with anything that I needed to return which wasn’t their fault I just changed my mind on a few things and they honored my request with no hesitation. I will recommend Vlook glasses to anyone who needs glasses, they are beautiful they fit perfectly and my prescription is exact. I would even be willing to advertise for them. They deserve this five star rating that I have given them.

28 juli 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Thanks for your support, we will continue to improve our services!!!

Betygsatt 5 av 5 stjärnor

I was pleased with my order

I was pleased with my order. To be perfectly honest; everything went well. My glasses are even prettier in person than they were online, and my prescription is perfect as well. Thank you Vlookoptical.

21 juli 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Thanks for your support and loving of our glasses!!!

Betygsatt 5 av 5 stjärnor

Completely Satisfied. You should be also.

Listen, my order of three pairs arrived in less than two weeks and, they are beautiful. I just have to get my prescription inserted. ...and I am ordering three more pairs for my sister in Barbados

17 juni 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Thanks for your loving of our glasses, and contact us if you have some questions about your order.

Betygsatt 1 av 5 stjärnor

I’m still waiting for my pair of…

I’m still waiting for my pair of glasses I’m very frustrated at this poin. I’m not sure if I wi use them again !!

12 maj 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Please send your order number to our customer services email, we will help you solve this matter.

Betygsatt 3 av 5 stjärnor

Hello I just ordered two pairs of…

Hello I just ordered two pairs of glasses that were cheap I’m reading reviews I see satisfied customers so I will wait for my shipment and I hope it’s fast ✔️

11 maj 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Yes, we will ship the glasses at first time once we finish it, and we will also urge our factory and express, so please do not worry.

Betygsatt 1 av 5 stjärnor

I’ve been waiting on two pairs of…

I’ve been waiting on two pairs of glasses since March, it is now May. Highly disgusted!!

4 maj 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Sorry for your inconvenience, please send your order number to our customer services email, and we will help you solve this matter.

Betygsatt 1 av 5 stjärnor

I am not sure if I want to reorder…

I am not sure if I want to reorder again. 1st it was the glasses were caught up in custom they did not know when I was going to send them out. They said they were send me another pair or refund with me leaving town for 1 month I said go ahead and refund will repurchase on my return then I get another email. Saying i would receive them 4/13 and then they said they were delivered I advised them I did not received it... They have now stop emailing me back

20 april 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Hi, please send your order number to our email, we will help you check and solve this matter.

Betygsatt 5 av 5 stjärnor

My number one online glasses company to…

My number one online glasses company to buy from! Im a glasses addict, I have close to 200 pairs of glasses, a good amount is from this company, amd im happy and satisfied with each and everyone! Customer service is prompt, shipping is fast, omg and the packaging is awesome! Great quality for your money, cant go wrong with Vlook!

13 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The glasses are great

The glasses are great! Very chic frames at a fantastick price.I have purchased several pairs and Luv them all.I received them in about 18 days.Also very good quality...don't hesitate you will luv them!!!

19 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will use again

Really inexpensive glasses! Sturdy and came in a case better than the one I got from the eye dr’s DESIGNER lenses.

16 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

COMPLETELY WRONG PRESCRIPTION IN MY GLASSES

I had two pair of glasses made and they COMPLETELY did my prescriptions wrong. I don't know what numbers they were looking at but they wasn't the numbers in my script. They even had the nerve to send me. Copy of my script. My doctor checked the glasses they made and it was no where near the script I inputted and gave them. Now they want me to send them the glasses back in order for me to get a corrected pairs🤬 Very disappointed in their service.

To their answer: the reply is very bogus. it seems this is what they reply to everyone's problems instead of owning up to the screw up. My prescriptions clearly say +375 but they made my glasses a +500. How does a 3 look like a t 5?? If I could post a pic would what they have on file to what was dont I would.. I have yet to hear from them about my issue.. then they want me to send my glasses back to an apartment in texas..

27 januari 2021
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Dear customer, the glasses was processed as your order prescription strictly, so we sent you the copy to check. If your prescription is input wrongly, we will help you correct it for free. Please contact us by email customerservice@vlookoptical.com, we will keep following your case under your pleasant shopping experience and comfortable wearing experience.

Betygsatt 5 av 5 stjärnor

Better than all the other glasses companies!!!!!!

Omg guys, I am so impressed with this company. I just left a review on vlookglasses Instagram page. My prescription was crystal clear and the frames as well as the cases are made like designers. The price to add the prescription is way cheaper than all the other companies in China that I usually shop with and I received my glasses in under 3 weeks. This company is outstanding!!!!! I think I'm going to do a YouTube review on them although I've never done one before. This is my new go to company!!!!!! Thank you for the fast shipping!!!!

26 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a scam

This company is a scam , they took money out of my account. They say they r a USA company but they r from China. I never received my glasses. They want give you a refund.

28 november 2020
Omdöme utan inbjudan
Logotyp för VlookGlasses

Svar från VlookGlasses

Sorry for your long time waiting. After that, USPS shows your package's abnormal status, so we regard your package has been lost by usps. And for this situation, we will provide our customer the free exchange/redo or the full refund to assure you a pleasant shopping experience. And we have check your order case and you said you chose refund.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer