VlookGlasses Omdömen 130

Updated 12/22/22

I bought glasses from 7 different companies on between 11/25-11/27 so I could write an article about my experience with shopping for prescription glasses online. The glasses from Zenni, Payne, Moo Glasses, and VooGlam, EyeBuy Direct, and Muukal all arrived by 12/7/22.

Vlook glasses said my order would be due by 12/17/22 (the longest of all the places ordered). I had been monitoring the tracking site from their website every day. And when I didn't receive my glasses by 12/16/22 I reached out via email AND text. They said that my glasses were on their way to The Sorting Center.

I had noted that they have been on their way to the sorting center for about 3 weeks.

When this review was originally written, 2 days after the glasses were supposed to arrive I was beginning to doubt that this is a real company.

Update - The glasses arrived! 5 days late and 15 days after all of the other companies delivered.

I like the glasses, but would probably not buy from them again.

The prices were good and on par with the other companies, but the delivery wasn't competitive. It would be MUCH better if they just let you know that it could take almost a month to deliver and always give you free delivery. Then I might think about them differently.

I received the wrong prescription and Joan is telling me I entered it wrong, why wouldn't I enter it just as I see it on the prescription? she refuses to send me a return shipping label and will not exchange glasses till I pay to send them back, and has not shown me the original document I filled out but a document that someone else has transposed to a different document that looks nothing like the one I filled out, please help resolve this,

I am so happy with my order 2 pair of glasses and they're very beautiful, and the shipping was awesome very fast 👏 thank you!!

Great experience ,own about 70 pairs of glasses between myself,my daughter and granddaughter and great grand.love them.have been getting glasses most of this year since february.wish this site gave points,like vooglam,meeloog,zeelool and some other sites

Placed an order on October 10th that was suppose to be delivered by October 31st but am still waiting. No matter where you contact customer service (email, IG, text message) they continue to make up excuses, provide invalid tracking numbers or not response at all.

Do not buy anything from this website they scam lie and steal your money and then give you the most absurd and unheard stories about why you haven’t received your items absolutely do not buy anything from them at all

All 3 pair of glasses that I ordered was awesome! Thank you!

I've been waiting a month for these bloody glasses and they've allegedly been delivered already, which is obviously not the case. they gave me a tracking number for usps and it has never worked, not a single time but they kept reassuring me that my package was en route. Now the package has been "delivered" but I can't even check with my local usps as the tracking number is incorrect! I believe I have been scammed, please stay away from this company at all costs...thats 50$ down the drain, please learn from my mistakes!!!

I purchased 4 pairs of glasses from Vlookoptical. I had an issue with the temple arm on one frame. I contacted Jack at customer service in which he promptly sent me a new frame! I installed the lenses and now I have my four great options to choose from daily!! I can't say enough about their customer service. What I really love about the Vlookoptical is their AMAZING selection! They have so many unique, stylish frames to choose from... Unlike most companies with very basic run-of-the-mill looks. I am a loyal customer for life!!

Terrible customer service and long long loooooooong shipping and handling time. I’ve waited almost 4 weeks for these glasses that were supposed to take 2.5 weeks to be made and delivered. I emailed them and their customer service also disappoints…their only reply was that Covid had increased their shipping times…. So then why estimate it’s going to take 2.5 weeks if you know that’s not true?

I'm in love with this glasses!
Everybody has something to say about my glasses !! I receive a lot of compliments.
The only thing about it is that always get scratches on the lens and it said anti-scratch...

I was shipped a totally different pair of glasses than I ordered. I mean totally different color and style. On top of that the prescription was totally wrong. Can’t get in contact with anyone. I think Vlook just ships anything just to say you got something for your money. Now I’ve noticed there is no description of what you ordered on the email confirmation of your order nor on the enclosed package, but there is something that looks like the prescription you didn’t provide.Beware of this company.

I bought 3 pairs and I LOVE my new eyeglasses. I didnt spent a lot of money, they look so good, the prescription is correct and they came faster than I thought. I will definitely buy again.

I have been trying to reach out to Vlook for the last couple of days with no luck. My issues is the buy one get one free I brought 4 pairs of glasses and they charged me for 3 pairs I'm not a happy camper. No one is returning or responding to my emails. How long does it take before someone responds

My first pair of glasses my prescription was not correct. I will take responsibility and say I put my script in incorrectly so I sent to VLOOK to look at. They sent me back how to put in the script and suggested what it should be. I was told if it was incorrect they would correct it. Not true. DO NOT ORDER if you are more then single vision.

Yes the prices are good but the company makes you jump through hoops just for them to correct the mistakes that they make on your glasses. If I order glasses to transition I expect with them to transition in the sun and mines do not. The only way to communicate is through email; I email and you say “take a picture outside with something under the glasses.” I do that then you say oh well record a video it’s been four days now at this point I just want my money back and to send you your glasses all I initially wanted was the additional fee

I luv my glasses! I was concerned because I ordered progressive lenses but they are perfect.

Great service!! Glasses are super cute & quality product for such a low price!! Lovin it

Vlookglasses is awesome. The Customer Service is wonderful. They respond back to you in a timely matter and make sure that you are 100% satisfied with your glasses. I would highly recommend that you order your glasses from Vlookgkasses.

THIS IS THE WORST PLACE TO EVER GET GLASSES FROM MY GLASSES BROKE IN LESS THAN 2 WEEKS. WHEN I CONTACTED THEM THEY GAVE ME THE RUN AROUND WHEN I CLEARLY SENT THE PICS OF THE BROKEN GLASSES AND NOW THEY DONT EVEN ANSWER MY EMAIL!! =(