After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?
It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Se mer
First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
Kontaktuppgifter
71 - 75 Shelton Street, WC2H 9JQ, London, Storbritannien
- 02071646044
- hello@vitall.co.uk
- vitall.co.uk
4,0
Bra
491 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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As Expected!
As expected ; decent value and fast efficient service
10 november 2024
Omdöme utan inbjudan
Quick and efficient results and easy to…
Quick and efficient results and easy to use.
22 oktober 2024
Omdöme utan inbjudan
Quick and Easy
Quick easy fingerprick test,very quick results sent day after by e-mail with informative report.Good service.
17 oktober 2024
Omdöme utan inbjudan
review
Did not have to wait long for my appointment, staff were friendly and professional.
24 september 2024
Omdöme utan inbjudan
Very good customer service
Quick delivery of test kits. Had issues collecting samples via home test kit, they re-issued a replacement kit quickly and their customer service was very good as well. Ended up upgrading to a pharmacy blood collection, send the kit back Friday afternoon and had results 24h later.
11 oktober 2024
Omdöme utan inbjudan
Absolutely amazing service
Absolutely amazing service! I have been recommending this to family and friends. Very fast delivery, I then posted it on Wednesday morning and had my results by Thursday evening! I am now taking Folic acid as had no idea my levels were so low, which caused all the “lovely” symptoms I’ve been having.
3 oktober 2024
Omdöme utan inbjudan
Speed of delivery and accessibility…
Speed of delivery and accessibility although the collection tube for the blood test is tiny
7 september 2024
Omdöme utan inbjudan
Svar från Vitall
Hi Bea - thanks for your feedback. We use standard 'microtainers' for our samples, as these can be processed directly by analytical instrumentation. This helps minimise the amount of blood you need to collect too.
Amazing service
Amazing service. Very clear instructions, incredibly helpful with any questions relating to or about the service and incredibly attentive to getting the best experience possible. I loved the frequent updates and being able to see my sample kit getting delivered, reposted and tested all in real time with the clever update system through emails. Will be using this service from now on, I’m so grateful organisations like this exist so I can get my healthcare sorted properly! Thank you!
12 september 2024
Omdöme utan inbjudan
Quick and effective service
Quick and effective service. Kept me fully updated at all times.
6 september 2024
Omdöme utan inbjudan
Very easy and fast
Very easy and fast. The ability to do it via finger is really appreciated.
23 augusti 2024
Omdöme utan inbjudan
Fast, Friendly, and professional
Really quick responses from the staff online.
Super friendly and professional in person!
13 augusti 2024
Omdöme utan inbjudan
effective and fast but odd emailing schedule
very fast delivery of blood test and results, and straight forward to use, however i received the directions via email- 3 seperate emails, 12 hours apart each, the last of which delivered after the package containing the test.
19 augusti 2024
Omdöme utan inbjudan
Svar från Vitall
Thanks for your feedback, I'm pleased your found everything quick and straightforward to use.
Kits include full instructions, and we show any extra guidance needed regarding sample collection post-purchase and in your order confirmation.
The follow up emails you mention are to reinforce the importance of this and add detail for those who are interested in the process, so they are not really essential information to take the test.
Clearly though it would be more useful if they were all received before you collect your sample! We will take a look at the scheduling here.
Very fast and efficient
I went Vitall by referral from care oncology clinic. The service was impeccable. I filled the request for a blood test online and immediately received the form with the request details online and had to go print it and immediately went to The Doctors Laboratory and had the blood withdrawn and I got the results online in my account the same day after 4 hours only. I have never got blood results finish that fast even if I was admitted in a hospital. Great fast and very efficient service and I recommend it for everyone.
16 augusti 2024
Omdöme utan inbjudan
Svar från Vitall
Many thanks for your positive feedback, we're pleased everything was so efficient for you
Quick turnaround
Quick turnaround. Very efficient. I will do a re-test in a few months' time.
14 augusti 2024
Omdöme utan inbjudan
Svar från Vitall
Thank you for your feedback, we look forward to processing your next set of results!
Really excellent service fast and no…
Really excellent service fast and no hassels clear instructions.
Recommended
2 augusti 2024
Omdöme utan inbjudan
Svar från Vitall
Many thanks for your feedback Lesley, that is great to hear
Swift and efficient
The test came quickly in the post. The instructions were clear. I was notified when the sample was received in the lab. The results were swift.
10 augusti 2024
Omdöme utan inbjudan
Svar från Vitall
Many thanks for your feedback Janet, you summarised the service we aim to deliver perfectly!
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