After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?
It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Se mer
First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
Kontaktuppgifter
71 - 75 Shelton Street, WC2H 9JQ, London, Storbritannien
- 02071646044
- hello@vitall.co.uk
- vitall.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just really good tbh ✨
Honestly I can't really think of much to say. The service was flawless, super easy, and actually very quick! Even the results of my blood tests were far easier to understand than with any other service I've used before. Great job, keep it up :3
Inaccurate and not enough info
I got my results fairly quickly however the markers stated I was in normal range and I was not, and my other markers were inaccurate. I go to see more of my test and I have to ‘upload the PDF’ on to another website to see it thoroughly but when I’m on this website there’s no where for me to upload the file.

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Vitall Review
instructions were easy to follow, the whole process was super simple and fast and I got my results back a day later. 100% recommend!
Bought a vitamin and mineral test kit…
Bought a vitamin and mineral test kit on line, received and sent the blood sample back, one of the markers for B9 came back with sample haemolysis, in this instance a new test is sent free of charge to repeat the process. Week later still haven’t received the retest nor response from two messages sent. I have bought another test with another company now I would others to avoid this company.
Good service, quick results
Overall really good experience of the service. I booked a home visit for the blood test. The nurse was friendly, pleasant and professional. Results were back very quickly.
great customer service
Iv personally struggled to get decent results, but that isn't Vitall's fault it's my own and I appreciate how good they were at getting new tests out to me, and they got back to me swiftly when I needed help
Quick analysis and detailed results
Quick analysis and detailed results. I really like the UI on the website, it's very clear and easy to understand.
Ok, but retesting should be easier
I've used a few of these services and Vitall is at the higher end of pricing. The tests options are generally good - they have a great breath of plans e.g. test by sex, sexuality, concern, however I was disappointed by the lack of follow up if they aren't able to complete a test. I had to reach out to customer services when, by my own fault, a test wasn't possible but I didn't get a response first time. The second time I was told retesting options were limited and advised to another group of tests with several I didn't need. This was a disappointing as I was able to find an alternative provider quickly who did offer what I needed. Considering this costs more, I expected more flexibility.

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Super quick turnaround
I've done many DIY blood tests before, usually with a different company. This time I needed a more speciuality blood test which I couldn't do myself, and my usual provider only had appointments in London. Vitall gave me the flexibility to request a home visit, and the test results were available the following day!
Super quick turnaround, excellent service - genuinely couldn't have asked for me.

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Kept informed throughout
Kept informed throughout. Good communication. Report easy to understand.

Svar från Vitall
Brilliant service!
Very easy, fast and straightforward service! Thank you!

Svar från Vitall
Test was fine but some of my sample…
Test was fine but some of my sample haemolyzed and I couldn’t get the full results. The FAQs on their website say that they offer a free retest for this but I have been trying to get a hold of their customer service for a month now and no answer. No phone number to call. I spent a good amount of money for a comprehensive test and in the end didn’t receive results for everything.

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Vitall does its work quickly
Vitall does its work quickly and efficiently! I genuinely can't fault them.

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First sample bad
The test was easy to do and send off. I gave the service only three stars, however, because I had to send it twice.
The first sample had apparently coagulated and was untestable. This was fair enough. I imagine it happens often. Trouble was, I heard nothing from them for weeks. I had to contact Vitall to find out what had happened to my sample and then I had to do another one.

Svar från Vitall
Fast and professional service, would recommend.
Fast and professional service. The instructions were very clear and made the whole process feel a lot less scary. The couple of personal questions I had were answered very quickly and clearly by the team, who were very friendly and understanding.
Even though it was the holiday season I got my results back in few days, giving me plenty of time to get them to my healthcare provider before the chaos of this time of year fully set in.
Fantastic service, would recommend.
Easy to do and quick results
fast delivery
fast delivery, easy to use, results came back 2 days after posting back to the lab ,would 100% use again
prompt service well informed but when…
prompt service well informed but when one test failed was offered a repeat at £69 but found another provider who was just as efficient for £45 and a free repeat if you have a problem!

Svar från Vitall
Familial Hypercholesterolemia - Cholesterol Test
I did the cholesterol test because Familial Hypercholesterolemia runs in my family. I'm only 32 but my results came back as borderline high, so now I know to keep an eye on it and make some lifestyle changes to support my cholesterol. The results came back super quickly and the test itself was really easy to do. I will be doing these every 6 months to make sure my levels are under control and not going into the red.
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