Vitall Omdömen 

491
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Se mer

Betygsatt 4 av 5 stjärnor

My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?

Betygsatt 4 av 5 stjärnor

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Se mer

Betygsatt 1 av 5 stjärnor

First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Se mer

Företaget har svarat

Företagsinformation

  1. Blodprovning

Informationen kommer från olika externa källor

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

491 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(491)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

This was the first time I had used Vitall and I was very impressed with the service I received. From the ordering of my blood test through to delivery and results, I was kept informed at every stage of the process . I would recommend this company.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick result, easy and efficient process. Top marks

The test was easy to book and the nurse came in the time window provided. It was helpful to have a half hour time slot provided on the day. She was very competent and dealt with everything, even kindly offering to post off the test for me. I received the e mail with the test result the next day - which was very quick. It all couldn't have been easier or more efficient. And given how hard it is to get a measure of insulin resistance, very grateful to Vitall for providing the test.

18 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pretty terrible service

Pretty terrible service. returned saliva sample about 3 months ago, never acknowledged receipt of the sample, 3rd time trying to reach support, still no results

27 november 2025
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

I'm sorry you were disappointed with the service your received. Your report was published last week so I hope you were satisfied with the final results. Regarding customer support, we did respond to all of your emails?

Unlike our blood tests, the test you took always takes at least 6-8 weeks to process.

Sometimes this may take longer though, due to the variability of biological sample analysis, as we always have to prioritise accuracy of reporting.

Betygsatt 5 av 5 stjärnor

Quick and reliable

Always so much quicker and more efficient than rival services like Medichecks. No messing around, just results explained well that I can share with my doctor.

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

The service is easy to navigate and every time I’ve used Vitall I have not had any bad experience.
The medical professionals I’ve dealt with have always been kind and helpful, and the results arrive promptly.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Took more than twice as long as expected

Took 150 hours compared to their 72 hour max expected window

5 september 2025
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

I'm sorry this fell short of your expectations, but we don't guarantee a max expected window. Our stated turnaround times are instead realistic expectations and are achieved in the majority of cases, or we would not claim as such.

However, as stated in all of our communications, and just like every other provider, this cannot be guaranteed due to the nature of biological sample analysis. Sometimes this can take longer as we always prioritise accuracy of reporting.

Betygsatt 4 av 5 stjärnor

Female menopause hormone test

Took female menopause hormone test as I was interested to know if I was past the menopause and if there was anything I needed to do. It took me to do two tests as the blood sample in the first was not good enough. I was supplied a free second test that did work. Removed a star as the first test supplied failed.

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The saliva test was so simple and easy…

The saliva test was so simple and easy to use it takes away any concerns or barriers👍
The results are presented in a clear/simple format that anyone can understand immediately.
The best investment I’ve made in my healthcare for sure 👌🏻
I’d highly recommend to any “ health conscious “ 60++ year old.
Thank you Vitall🙏

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor results reporting experience

1. My report for a prostate cancer saliva test dna risk assessment situated my results by referring to women’s risks throughout. It was unclear if the test was mixed up or if the reporting was filled into the incorrect form. This was checked and a new report provided but it didn’t fill me with confidence.
2. The reporting of the results is not lay person friendly. I have a PhD and still had to read it 3 or 4 times to make sense of it. I would suggest engaging with user groups to work out more effective communication/reporting practice (eg if the company thinks the current reports are clear as day then that is indicative of where the problem lays)

21 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So easy and quick

So easy and quick! No fuss at all. I messed up my first order and they were so quick to organise a new one!

14 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Half my test didnt work

Half my test didnt work, hopefully I’m able to repeart it to get my results. One of my samples had clotted so I couldn’t get my full blood works, this is after the first one spilled in the post. After paying £250+ hopefully you are able to send me another test.

17 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Test arrived witin 24 hours.

Test arrived witin 24 hours.

Results came in 24 hours after posting in mailbox.

Results are easy to understand and recommendations are spot on. i will be using this company for any other tests i may want to do.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very quick turn around

Very quick turn around. The results were as I expected.
I was hoping for results more to do with trace elements that are rarely checked by GPs for the price.

26 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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