Vitall Omdömen 

491
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Se mer

Betygsatt 4 av 5 stjärnor

My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?

Betygsatt 4 av 5 stjärnor

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Se mer

Betygsatt 1 av 5 stjärnor

First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Se mer

Företaget har svarat

Företagsinformation

  1. Blodprovning

Informationen kommer från olika externa källor

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

491 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(491)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fast & Reliable

Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease in some aspects. Will be investigating further with my GP for future fertility. Thank you.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

It took ages to get result

It took ages to get result

17 juli 2024
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

Hi Chris thanks for your feedback, I’m sorry if reporting took longer than expected. If you’re the customer we think you are, then your results were available three hours after sample receipt. However, for tests purchased via our third party partner programs, results may be reviewed by the partner first before being published to you. So unfortunately this part of the process is outside of our control. If you would prefer results to be released directly to you without this review step please let us know.

Betygsatt 5 av 5 stjärnor

Great service, especially since I work in the industry

I work in a lab in the NHS and know the ins and outs of how these tests go and I'm really happy to say that Vitall's turnaround time, equipment for taking my own blood and most of all communication were all incredible. Getting updates on things like when my sample arrived at the lab, how long the test would generally take, and what next steps to take after the test was completed are all things I wish we could offer in the NHS, it would certainly reduce the amount of phone calls I get each day.
Thanks for a great service!

4 juli 2024
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

Many thanks for your feedback Lyra, this is the service level we aim for so it’s great to hear this confirmed by you!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience - great tips on how to make sure my sample was ready and very quick results - excellent service will be using again in 90 days to see if I have been able to lower my cortisol levels naturally

4 juli 2024
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

Thanks for your feedback Toni, 90 days is usually enough to see a measurable change so hopefully you’ll see this following any lifestyle changes. You may wish to check our blog pages too as we have several articles on how to reduce cortisol levels.

Betygsatt 5 av 5 stjärnor

Excellent service

Quick delivery, test was very user friendly and results were uploaded extremely quickly too! Would highly recommend!

2 juli 2024
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

Providing a quick and user friendly service is our main intention so many thanks for your positive feedback!

Betygsatt 5 av 5 stjärnor

Thank you so much to Praise

Thank you so much to Praise, who was incredibly kind and patient with my very poorly brother.
I cannot stress how important kindness is to me when dealing with very ill people.

24 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

This service is very easy to use. I needed a blood test before an NHS hospital follow-up appointment, but based on past experience I expected that arranging one via the GP would be near to impossible. An hour on hold waiting to get through, the challenge of then convincing someone to write the request form, and then a trip of 90 minutes each way to actually get the blood sample taken.
To avoid all that hassle, I decided it was worth paying for the Vitall sampling kit for the required test instead. It was a simple matter to do the finger stick for the test, pack it up, hand it to the postie, and then next day get the full results from an accredited lab, as well as suggestions for any required actions.
There are cheaper services advertised, but it's essential to use an accredited lab to know you're getting accurate results. I would gladly use Vitall again.

19 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience

Prompt delivery of the collection kit, clear and detailed instructions on what to do, and fast processing of the sample. Not only a first rate service but also clear communication throughout.

11 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend, the mainly took the test for many reasons, but my doctor screwed up my blood test results from NHS.So, I ended up taking private one and find out why I ended born with birth defect when I was a baby.

11 juni 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

It was easy to do except the labeling…

It was easy to to except the labeling bit as the sticker with the bar code didn't fit around the small blood tube. And it didn't arrive until 9 days after ordering but they are quick with replys when I was telling them. Overall good

18 maj 2024
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

Thanks for your feedback, we're sorry your kit took a while to arrive. Kits are dispatched immediately by Royal Mail 24 but occasionally get delayed in the postal system! Also barcodes are designed to be applied to sample tubes vertically, they're then easily read by analysers during your sample processing.

Betygsatt 3 av 5 stjärnor

On a plus the service has a very quick…

On a plus the service has a very quick turnaround, however two consecutive samples were unreadable! The first one I was sent a complimentary retest but alas not so for the second unreadable test. I took the test correctly and posted immediately and am now £70 out of pocket. I emailed vitall around a week ago to see what could be done and despite getting the standard ‘thank you for your message, we will get back to you’ no one did!

18 maj 2024
Omdöme utan inbjudan
Logotyp för Vitall

Svar från Vitall

We’re sorry you had sample issues and even more sorry we missed your email! Please login to your account to see your free of charge repeat test options

Betygsatt 5 av 5 stjärnor

Really great service

Really great service, easy to use, good range of tests. Website is really easy to navigate and the results are really clear to understand. I will be back to use again!

23 maj 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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