Vico Homes Omdömen 

292
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The gas workman did a through professional job. Polite. Respectful. A real nice man. A credit to your company did the gas check on 21st September am in Wakefield. Thank you.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From start with a phone call to book a repair up until the joiner arriving today.excellent customer service very quick helpful friendly polite chatty.which i like so thank you all at vico homes for lo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Se mer

Företaget har svarat

Företagsinformation

  1. Bostadsförening

Skrivet av företaget

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

292 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(292)

276 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I contacted Vico homes regarding large trees that are voiding my house insurance.

I contacted Vico homes regarding my neighbours trees; they are self seeded fast growing maple and are now taller than my house and 2m away from the property.
When this was first reported 2 years ago Vico Homes (then WDH) assured me they would cut the trees down; at that time it would have been a small job, now two years later the trees are much larger.
I am now short of light in my back garden and my gardening has increased twofold as these trees and the mother tree are all dropping seeds into my garden, I have just finished cancer treatment and am getting my strength back so can honestly do without the extra stress.
It is completely obvious to me that the huge tree in the utility land needs removing because the saplings are taking over and the problem will only continue.
I need Vico homes to acknowledge that managing these constant saplings is too big a job for my young neighbour and please remove them.

12 juni 2025
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Hi Amanda Fawcett-Gibson
We’re sorry to hear that you’re unhappy with your experience with Vico Homes regarding the removal of trees. We’d like to look into this further for you with the relevant teams. Please give us a call on 0345 8 507 507 or get in touch via our website at www.vicohomes.co.uk so we can assist you.

Betygsatt 1 av 5 stjärnor

Awful awful

29 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Betygsatt 5 av 5 stjärnor

Amazing service from Vico Home

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering the issue. He was very friendly, professional, quickly identified the cause of the blockage, and got everything fixed efficiently. Really impressed with how smooth and fast the whole experience was. Thank you so much!

24 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Nisar Mansoor and we're happy that you're pleased with how we've dealt with the repairs at your home

Betygsatt 5 av 5 stjärnor

Reported & Solved within 3hrs

Within 3hrs of reporting a repair my problem was solved, the engineer was friendly and explained everything along the way.

21 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Sandra and we're happy that you're pleased with how we've dealt with the repairs in your home

Betygsatt 5 av 5 stjärnor

I am so grateful to vico homes every…

I am so grateful to vico homes every person I’ve spoken to through out my journey with them has been amazing kind polite non judgmental professional extremely helpful and I can’t thank them all enough helping me to secure my forever home

20 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback and kind words, Janet Tennant. If you need help with anything in future, please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Betygsatt 5 av 5 stjärnor

Yes amazing

Yes dealt with professionalism

20 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thank you for your great feedback and for your kind words.

Betygsatt 5 av 5 stjärnor

They dealt with my repair very…

They dealt with my repair very efficiently and professionally. The trade person was very helpful and fixed the problem

19 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Katie White and we're happy that you're pleased with how we've dealt with the repairs in your home

Betygsatt 5 av 5 stjärnor

The provision of housing is essential…

The provision of housing is essential and advice and support is much needed by people who are financially challenged.

17 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Timothy Grayson. If you need help with anything in future, please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk .

Betygsatt 5 av 5 stjärnor

Vico homes recommendation

Having spoken to Richard he was very professional polite well manared his help was invaluable definitely recommend vico home's search staff 5 ✴️✴️✴️✴️✴️rated.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Robert Hampton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Betygsatt 5 av 5 stjärnor

Good service. Nice people

From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped me drilling where I should not! My thanks to all.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Alan Brown and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Betygsatt 5 av 5 stjärnor

Yearly gas check

Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and friendly ,left everything clean and tidy.Very nice chap.Quick on response to deal with issue .

7 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thanks for your great feedback, Mrs Patricia Beales. We're so happy to hear that you're pleased with how we've dealt with with your boiler repairs

Betygsatt 1 av 5 stjärnor

Vico homes

Vico homes , trouble causers . Dont give a damm about peoples mental health n well being just make it ten times worse.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Hi Sharon New Long
We're sorry to hear you're unhappy . We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Betygsatt 1 av 5 stjärnor

Visited my parents at Gill Sike House…

Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the residents pay a service fee it really isn't good enough, doors, floors. Windows, lights all terrible used to be such a lovely building a shame it's gone down so much.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Hi Belinda. We’re sorry to hear that you were disappointed during your recent visit to your parents at Gill Sike House. We have shared your feedback with the relevant teams so that these concerns can be looked into further.

Betygsatt 5 av 5 stjärnor

Best housing association

Vico homes are so efficient and always helpful and pleasant

5 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Thank you for your great feedback and for your kind words.

Betygsatt 1 av 5 stjärnor

Full of fake reviews from workers

Full of fake reviews from workers. Look at their google reviews they are a lot more accurate. As a tenant I’ve had nothing but problems with this company.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Hello, we’re sorry to hear you’ve not had a good experience with us. All our Trustpilot reviews are from real customers but we understand these might not reflect the experience you’ve had with us. If we can help with any issues you’re having, please get in touch on 0345 8 507 507 or through our website www.vicohomes.co.uk

Betygsatt 1 av 5 stjärnor

Vico homes send emails out saying how…

Vico homes send emails out saying how they are there to help & support their tenants. I have rung up twice with a repair or help and all I get is “ we don’t do that” just what is it that I have to do to get someone to listen to what I have to say !!! Nightmare

30 april 2026
Omdöme utan inbjudan
Logotyp för Vico Homes

Svar från Vico Homes

Hi Margaret Bills
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting a repair. We’d like to talk to you to understand more about what the issues are, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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