Alquilé una silla de ruedas eléctrica para moverme por Roma entre el 14 y el 18 de octubre. Pagué 496 € por el alquiler de 5 días cuando, en realidad, iban a ser 4 de uso. Pagué además la fianza que m... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These people scammed me. They said my host cancelled my reservation and they never delivered the scooter I reserved and paid for. Not sure how a host can cancel a reservation they did not make or pa... Se mer
The wheelchairs were reliable and helpful for my parents´ mobility around the streets of Rome. They can´t do long walks so these trusty wheelchairs from Vemrent made them comfortable and happy without... Se mer
J'ai utilisé le service de location de chaise roulante de Vemrent dans le cadre de mon séjour à Rome pour les vacances. Le service est très pratique puisqu'il permet de réaliser la livraison et la col... Se mer
Företagsinformation
- Uthyrning av rullstolar
- också i
- Leverantör av handikapphjälpmedel
- Leverantör av medicinsk utrustning
- Leverantör av utrustning för sjukgymnastik
Informationen kommer från olika externa källor
VEM is the site for self-hire or with an orthopedic aid and rehabilitation equipment
Kontaktuppgifter
Italien
- vemrent.com
2,3
Dålig
96 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Servizio veloce ed efficiente
Servizio veloce ed efficiente, prezzo onesto
3 januari 2020
Omdöme utan inbjudan
I rented a wheelchair for my 86 year…
I rented a wheelchair for my 86 year old grandmother while in Rome and I was able to go around the city with and all tourist areas with no issues . The product was delivered and picked up on time and it was very affordable. Will definitely recommend and use again !
5 december 2019
Omdöme utan inbjudan
Wheelchair Wheels Problem Ignored 5 Days!
Wheelchair was old, of poor design and in poor condition. Both tires rubbed against the frame when a person sat in it (but not when it was empty). Message requesting a replacement on Friday was ignored even though our trip did not end until the following Tuesday. Tough way to visit the Vatican and all the sites in Rome pushing a wheelchair with rubbing wheels. Have photos. Not worth 40 euros.
14 november 2019
Omdöme utan inbjudan
I arranged for a folding scooter
I arranged for a folding scooter. They delivered a powered wheelchair instead, without consulting with us. It was unusable in Rome because the sidewalks are too narrow and rough and special taxi transportation is unreliable. Net result, the chair was useless.
24 oktober 2019
Omdöme utan inbjudan
Svar från Vemrent
Hi John, we're sorry that you didn't get on well with our service. You requested a change of booking with a folding scooter only a few days before the requested delivery date, and after you had booked a 4-wheel scooter a month earlier. The folding scooter was not delivered because it was not available (in the months of August and September it is high tourist season), and to get it you should have warned us in time.
Furthermore, if you check your emails you will see that we have warned you that we will have brought you an electric wheelchair (more comfortable, but of the same size as a 4 wheel scooter), as your scooter was in trouble that compromised your safety. We therefore ask you to review your judgment towards us, as we think you have been served very well. Yours sincerely
They made hiring a wheelchair super…
They made hiring a wheelchair super easy!
10 oktober 2019
Omdöme utan inbjudan
Our wheelchair was there the day we…
Our wheelchair was there the day we arrived and picked up as we were leaving The wheelchair was clean and light weight. The online ordering was wonderful and easy. Highly recommend
8 oktober 2019
Omdöme utan inbjudan
Easy and convenient
My mother’s wheelchair was broken in the flight over. After a quick google search I decided to go with VEMrent because of their high ratings. The chair was good quality and handled the cobblestones of Rome really well. The process was really convenient as they dropped off and picked up at the hotel and the concierge managed everything. I’d definitely use this company again.
24 september 2019
Omdöme utan inbjudan
Service Above and Beyond
Your excellent service made our trip to Italy so much more enjoyable. We loved the ease of getting our wheelchairs delivered to our first hotel and picked up at a different hotel 15 days later. We were particularly impressed with your immediate response (within an hour and a half) for a second chair when another of our party started having knee trouble during our stay. We could not have asked for any better service. And your prices were great.
I hope your business will continue to grow and that you will be able to communicate in English a little better so more English speaking customers will avail themselves of your excellent service. We can't wait for our return trip to Italy and will look you up for our mobility needs. Thank you.
24 september 2019
Omdöme utan inbjudan
Excellent service
Excellent service. Would have been 5 stars if the payment on internet booking had worked. Solved by email and telephone
10 september 2019
Omdöme utan inbjudan
Todo estupendo
4 september 2019
Omdöme utan inbjudan
excellent service!
4 september 2019
Omdöme utan inbjudan
Great service
Great service from this rental company, made our holiday much more manageable.
30 augusti 2019
Omdöme utan inbjudan
Grate service delivering wheelchair…
Grate service delivering wheelchair before I arrived
and collecting just before I left.
I found internet booking very
complicated and frustrating, it
needs simpifling !!
29 augusti 2019
Omdöme utan inbjudan
The wheelchair was delivered to the…
The wheelchair was delivered to the hotel as promissed. The changed in order was hendled properly. The only problem was getting a confirmation of the changes, it required some additional effort.
Overall, happy with the service.
28 augusti 2019
Omdöme utan inbjudan
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