Vehicle Control Services Omdömen 

Absolute shysters -sent me a parking fine for parking in a Public Parking bay. When I appealed they said they had no cctv evidence that I had parked there but still wanted £100, still appealing. Absolutely despicable company!

BEWARE Bristol Airport..4 am ..missed the turnoff for Silver zone ...travelled a short way around the airport until my way was blocked by a moving white camera van then a barrier ,
I did a 3 point turn ,retraced my route without stopping and found my car park.. 2 weeks later ..£100 "fine" from VCS... Nothing less than an extortion industry.. Shame on EASYJET parking for not warning me of these theives..

Absolutely shocking company. How they are still allowed to run is beyond me. I have received 4 parking charge notices which I am appealing as I have proof that I could park there. While appealing online it wouldn't let me upload my proof of parking and when I eventually managed to get through to actual people they're extremely rude, unprofessional and put the phone down.

Iv hoped for court and my lawyers will be very expensive big law firm from Nottingham used my blue badge I pulled over to check flight was on time and not in a red zone at EMA and now I get letters from Elms Legal at Sleford Lincs so to day I rang my lawyer explained everything and the bill will be expensive to them ….they are nothing but criminals with threats ..

Sharks they are fraudsters and criminals and the fact the East Midlands Airport used them is deplorable the government are supposed to be stopping this highway robbery

Total scum! Took nearly £5000 from my bank account for a parking breech.

If you get a parking charge invoice from VCS/Excel take your complaint to the landowner. We complained to East Midlands Airport as they rejected the appeal. After conversing with the airport customer service manager he intervened and today we got confirmation that due to the appeals handler making a mistake, basically not reading the actual facts, being dismissive and unprofessional, they admitted they had got it wrong, apologised and cancelled the "charge" immediately. They also offered to make a donation of £60 to a charity of our choice. This could have been avoided if they had read the actual facts. Whilst I'm still not impressed with their operation I do appreciate the gesture and that they admitted they were wrong. Appeal, if rejected complain to the landowner, they have the right to override these "charges".

We were going on holiday on 23 June 2023 flying from Leeds/Bradford airport. We rang the car parking company we were booked in with at the time they requested before our arrival. The man on the phone said you need to go this way and then turn left. All not very clear which made us enter the incorrect zone (which we did not realise until we rang our parking company again). He said we would have to pay to get out, I asked him how much which he told us was £6. He agreed that if we gave him the money he could then take our car out of the zone and park it at their parking base. When we returned from holiday and as I am walking with a walking stick we told the company we would meet the driver in the same spot we had dropped off the car. He finally arrived with our car and we paid £6 to get back out which appeared to work fine.
We have now been hit with a £100 parking fine for stopping in a zone that is prohibited. I have paid the £60 which it stated we could pay if paid within 14 days. This was one of the cons as we didn’t receive the notice until Wednesday 12 July and had to pay by 18 July which is only 6 days. This hasn’t given us time to appeal against the charge and I have tried ringing various telephone numbers but nobody answers it is just a stupid message that is no help at all. I have tried to use their website and to go through the appeals process but that doesn’t get you anywhere, it’s all a big con and they are a set of crooks. I might add the three photos they took of our car shows us moving and not actually parked. Beware of going into the wrong zone as you can’t turn round once you realise that you have gone wrong.
What we can’t understand is that we gave our driver the £6 to get out of the zone and we also paid the £6 to get out on our return.

Not only do we now need to pay to drop friends and family at airports around the country it appears we also aren't allowed to stop to check where we should be without having to pay a fine. First time at East Midlands Airport retrieving kids that should have flown back to Gatwick. Following sat nav and with traffic behind panicked and entered the wrong lane. Stopped on a side road to try and work things out, off the main carriageway and next to a skip where there were no red lines, and a charming man (not) found great pleasure in telling me I would be receiving a fine. Not an ounce of compassion!

Appeal declined: The signs at the entrance to the East Midlands International Airport and the access roads within, clearly state "No Stopping", giving clear notice that the land is private property and that a Charge of £100 will be levied if vehicles do stop. The above detailed vehicle stopped in a zone where stopping is prohibited and the driver became liable to pay that Charge.
In your appeal you have confirmed to us that on the date in question, you stopped your vehicle on the access road, which is an area where stopping is not permitted.
A review of our CCTV evidence has confirmed that on the date in question, your vehicle stopped for an unreasonable amount of time on the access road where restrictions apply.

INTERESTINGLY the photos they sent cover less than a minute! TOTALLY unreasonable.

Along with many others it would seem, I received a demand of £100 for ignoring previous demands for non payment of a parking fine that I was not even aware of! No parking ticket left on my car, no previous communications until I got a FINAL DEMAND for ignoring previous communications ...YES, being fined for not paying a parking fine that I had not even received!
I appealed but was told my appeal was not granted, but they would down the £100 to £60 if I paid it...NO I am not...
I am not giving up. I have now gone to Trading Standards Appeal.

These people are liars and robbers. They never sent the first letter asking for £60 then asked for full payment of £100. It is despicable that these people are allowed to trade as a legit business

Number of historic parking tickets from these fleecers.

All batted off (eventually) with advice from The Consumer Action Group website...
Private Parking Enforcement forum

The company is a complete set of cowboys - I appealed against a ticket I was given for visiting my daughter in her apartment as I have done many times over the last two years. The notices they put up were new and from my point of view quite unexpected. I thought they were asking/warning unauthorised people not to park in the apartment car park. I did not have a permit as this was the first time I had visited her since the signs were erected. As my daughter was not at home I was unable to obtain a permit. They told me they would not/couldn't correspond with a hotmail address? And the appeal service responded with 'who visits someone when they at not in!! - very professional.
Apparently I could then appeal to another level but the information they provided was so confusing (purposely I guess) that I couldn't understand what to do. They are now threatening me with a CJJ and payment of £277.00. I am now going to try and find out what their complaint procedure is and take it from there. I also intend to write to the magistrate courts to shame this bunch and my MP

Received a PCN for stopping on a side road at the Leeds Bradford Airport. Explained that it was my first time at the airport and sat nav told me to turn left as I wanted to get to the Pick Up/Drop Off. After realising that it's a closed road, I had to quickly check the map and reversed straight away. There was nobody else behind or in front of me, so I quickly went back on the main road and told them to check the video footage, not just the picture. And to be honest I haven't seen any signage that I can't stop there even for few seconds ,as it was around 11:30 pm. They obviously didn't bother about my explanation, answered that there are enough signs and a helpline number that I can use if I get lost. I wonder how I was supposed to reverse without stopping and even if I wanted to use a helpline, I wouldn't be able to write down the number on the signage while driving...

Absolutely terrible company, has the audacity to penalty charge me for parking in my own bay, outside my flat.
If they actually gave a crap about who parks where, they would have a record of reg. plates vs bay numbers to check against, but they won't do that because they want to drain people of every penny they can get.
Disgusting people at a disgusting company.

Not sure why I’m bothering as I guess this disreputable outfit doesn’t care about reviews. I was issued with a PCN on a side street I & colleagues had used for years with no problems.Appealed on the grounds of unclear signage, no response but company insisted they emailed me. Meant I missed the deadline for appeal to the IAS. Colleagues who did had their charges dropped but they’re pursuing mine. Impossible to appeal or communicate with them now so just spreading the joy …

these are scamer i was given a ticket at my own address thye employed by the council to milk money from the tenants thugs life and God will punish them

I recently called them and they asked me to double check an email and they put the phone down. I then call back in and the person was soooooh rude and brusk and conducted herself in a manner that I thought no company would support.

My disabled daughter had a problem on route back to the car park that caused us to return to the vehicle 30 minutes late. The appeal was dismissed simply because they had signs promoting the ‘rules’ for everyone to see. Uncaring, unkind and ignorant to the needs of families when there is a genuine problem. Disgraceful company

We run a company that responds to water utility emergencies, on this occasion there was a rising main sewer emergency near to Doncaster,we sent a couple of vac tankers to collect the excess product and transfer it to a treatment plant,now we have to park close to the broken sewer to collect the material, this happened to be in a car park covered by these tossers, naturally enough we received several tickets to which we appealed as the work is after all an emergency, but then you are only out to make money, so every little helps.