Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered one Breo scalp massager and accidentally received two. I contacted customer support and they kindly told me I could keep the extra one. Tried it yesterday and honestly loved it — very rel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

While looking for a machine to help my wife with her lymphedema I found Breo, outstanding product!! and more than anything outstanding customer service.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I had a very disappointing experience with Breo at Changi Airport (T3), particularly with one of the service staff, Tina. In what felt like a pushy attempt to secure a sale, she assured my elderly... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had such a great experience shopping with Breo. The neck massager I ordered is really good quality and made of beautiful and soft material! It looks and feels very luxurious. Also, Breo has amazing... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa- och skönhetsbutik
  2. Online-marknadsplats

Om Breo

Skrivet av företaget

Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at Breo

About Breo

Breo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.

Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

136 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great quality massager brush

This is a great brush to help with relaxation. It is well made and sturdy. Customer service was prompt in their communication.

21 april 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our product and service.

Betygsatt 5 av 5 stjärnor

Great product! Great customer service!

The Breo scalp massager works wonderfully. Customer service is very helpful and responsive! They worked very quickly to resolve my issue and I highly recommend their service and products.

16 april 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

We truly appreciate your feedback! It’s our pleasure to assist you, and we look forward to serving you again in the future.

Betygsatt 5 av 5 stjärnor

Breo IDream 5S Head Massager

I ordered the Breo IDream 5S Head Massager (the one that looks like a helmet). The delivery was super quick. The item came well packed and everything had a luxury feel.

The helmet itself is a very well made product.

I charged it for a few hours before I used it. I downloaded the Breo App and was able to connect this to the massager. In the app, you can control the amount of pressure and heat etc

The massager is quite quiet (can’t be heard in the next room). It has an adjustable piece at the back so you can make it looser or tighter.

15 april 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 4 av 5 stjärnor

I've been using the breo head massager…

I've been using the breo head massager for a month now and I love it. It's very relaxing and my hair looks better.

3 mars 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

This product is sooo amazing

This product is sooo amazing. It makes your scalp feel really good during and after massaging. I am obsessed. I would recommend to everyone 100%

28 februari 2025
Logotyp för Breo

Svar från Breo

Thank you so much for your amazing review! We’re thrilled to hear that you enjoyed the scalp massage experience so much. Your satisfaction is our top priority, and we’ll keep working hard to make our products even better. Looking forward to more feedback from you!

Betygsatt 5 av 5 stjärnor

I have a seven year old hand injury

I have a seven year old hand injury, severing eight tendons and all three nerves.. I had the older corded model and used it daily for nerve relief. When it died, I was surprised to find an updated Brio model. It looks and feels the same. The jury is out to see if it performs as long and as well as the corded model, While I waited for the new model, I went back to the Tens unit, which has multiple wires and the relief is helpful, but not as good. Thank you for helpig relieve nerve pain!

27 februari 2025
Logotyp för Breo

Svar från Breo

Thank you so much for sharing your experience with us! We’re truly sorry to hear about your hand injury and the nerve pain you’ve been dealing with. It means a lot to us that our product has been able to provide some relief. We hope it continues to be helpful for you. If there’s anything else we can do to support you, please let us know.

Betygsatt 5 av 5 stjärnor

Fabulous machine for hand compression…

Fabulous machine for hand compression especially when you have arthtitic issues

31 januari 2025
Logotyp för Breo

Svar från Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Betygsatt 3 av 5 stjärnor

Everything is good so far easy to carry…

Everything is good so far easy to carry , Easy to use but only thing you need to improve adjustment settings like from eyes its press my nose if i tight on eyes it should be adjustable from all sides.

31 januari 2025
Logotyp för Breo

Svar från Breo

We apologize that the product did not meet your expectations. We will contact you as soon as possible to provide a better experience. Thank you for your support and understanding.

Betygsatt 5 av 5 stjärnor

Best customer service!!

I wanted to take the time to express my gratitude of customer service that I have received. There was a few times of shipping delays through the holidays as expected but they maintained communication providing updates when requested. Communication and customer service these days are not heard of. I will continue to buy directly from this company in the future as a result of this!!!!

14 januari 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

The costemer service

The costemer service. Was. Truly amazing ,as I am a disabled person, the generosity and great help I got from breo , was amazing, I would truly recommend this company and it's products , to any body ,

11 november 2024
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

I will want to wear it wherever I go

I will want to wear it wherever I go. It is very practical for pressure massage and hot compress relaxation. Recommended to everyone.

7 januari 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

the customer service is great

the customer service is great, I accidentally brought the wrong product. and was be able to get the quick response,

3 januari 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 4 av 5 stjärnor

Great machine, but not the easiest company to communicate with.

We received a unit that was not heating correctly. After working with the company, they replaced it fairly quickly. Communication with Breo is not the easiest but the machine is great.

25 december 2024
Logotyp för Breo

Svar från Breo

We apologize for the inconvenience caused by the heating issue and the difficulties you faced with customer service. We have sent you a replacement and are working to improve our service. If you have any further questions or need assistance, please do not hesitate to contact us.

Thank you for your understanding and patience.

Betygsatt 5 av 5 stjärnor

The Breo Customer support team were…

The Breo Customer support team were quick to respond to my query and were very helpful in assisting me. Very happy with their customer service. Thank you!

3 januari 2025
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Mini Massager

Purchased the mini massager as a Xmas gift. It works well as advertised and the heat setting is particularly nice. You can customize the settings too which is helpful so you can adjust the experience as needed. I would consider other Breo products in the future.

Separately, I required some help from customer service and found them to be prompt and helpful.

25 december 2024
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

We're thrilled to hear that the mini massager worked well for you!
We appreciate your consideration in trying other Breo products in the future. Your satisfaction is our top priority, and we strive to provide the best quality and service.
Thank you for choosing Breo, and we hope to serve you again soon!

Betygsatt 5 av 5 stjärnor

Massager works great for my headaches

Massager works great for my headaches. It is soft enough to be comfortable and yet gives a great massage. When I had questions regarding my order, the company responded quickly and were very helpful. Happy with the product I received.

21 december 2024
Omdöme utan inbjudan
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Good customer service and support

Good customer service and support, would recommend.

25 november 2024
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Betygsatt 1 av 5 stjärnor

Hated the product

Hated the product. Returned it and my refund is nowhere to be seen. Buyer beware!!

update: refund has been made, after writing review on here.

30 oktober 2024
Logotyp för Breo

Svar från Breo

We regret hearing about your dissatisfaction with the product and the inconvenience with the refund. We have processed your refund as per your return, and our customer service team will reach out to you shortly to address your concerns.

Apologies for any inconvenience caused.

Betygsatt 5 av 5 stjärnor

Breo head massager

It is of good quality.Shipped in a good amount of time. It is easy and convenient to use and feels great on the scalp.

29 oktober 2024
Logotyp för Breo

Svar från Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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