Bought a YMC sweatshirt that’s already on heavy rotation. As someone who runs a Smithers of Stamford London design studio in shoreditch specialising in neon signs and retro and vintage furniture, I ca... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a women’s England rugby short sleeve t-shirt and a zip up hooded wind breaker in my usually normal size 12 and both fitted perfectly and exceptional quality. I placed the order with the regu... Se mer
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Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them. Sizing guide is way off, mens football shirts run extremely small so or... Se mer
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Waited 30 years and finally treated myself to the infamous Maine Road drill top. Arrived when stated. Quality product. So comfortable. I've had several remarks about it whilst wearing it out. Love Umb... Se mer
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4,2
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent savings on my new top by…
Excellent savings on my new top by buying direct from umbro
14 maj 2025
Svar från Umbro UK
Hi Keith, we're happy to hear that you were able to save money by buying directly from us. Thank you for your positive feedback.
Umbro Customer Service
Svar från Umbro UK
Hi Colin, we're happy to hear that you had a great experience with our website and products. Thank you for the positive feedback.
Umbro Customer Service
Umbro shambles
Placed an order for 2 new Rangers football tops only for them to be cancelled 1 day later utter shambles from Umbro
14 maj 2025
Svar från Umbro UK
Hi William, I'm sorry that we were unable to fulfil your order due to a stock error. Please be assured that we are doing everything we can to address this problem so that it does not occur in future.
Umbro Customer Service
Recently bought a football shirt…
Recently bought a football shirt through Umbro and I was very impressed with the whole shopping experience from purchasing which was very good to receiving the top a few days later so overall I’m very happy with the whole process. Highly recommend Umbro for a top notch service.
14 maj 2025
Svar från Umbro UK
Hi Stephen, we're happy to hear that you were impressed with your recent shopping experience and that you are pleased with the prompt delivery. We appreciate your recommendation!
Umbro Customer Service
Still waiting on a refund
I ordered a shirt which arrived on a Saturday after 4/5 days, sent it back on the Monday as it was too small and I’ve still not received a refund. It’s been over two weeks now since they received the return.
14 maj 2025
Svar från Umbro UK
Hi, I'm sorry that you have not yet received a refund. The only order I have under your name shows a return that was initially requested by yourself on Monday 14/05 with the refund issued on 28/05 after we received your parcel. If you have a different order that has been returned and held by us for two weeks without a refund, please get in touch with us directly with your return reference number and we will be happy to assist.
Umbro Customer Service
Svar från Umbro UK
Thank you for taking the time to leave a 5 Star review - I am glad you had a 5 Star experience
Delighted
Top is great quality. 20% welcome discount made it a bargain, along with free delivery which only took 2 days.
Fantastic all round
14 maj 2025
Svar från Umbro UK
We're happy to hear you found great quality in our top! We're also glad the discount and fast delivery made it a fantastic experience for you. Thanks for your positive feedback!
Svar från Umbro UK
Thank you for taking the time to leave a 5 Star review - I am glad you had a 5 Star experience
Svar från Umbro UK
We appreciate your feedback Mark and we're delighted you were happy with your order from Umbro! We look forward to seeing you again soon.
Kind regards,
Umbro Team
Go a size larger than what you actually…
Go a size larger than what you actually wear as the fit is rather snug
8 maj 2025
Svar från Umbro UK
We appreciate your feedback! We're glad you enjoyed the product and thank you for the sizing advice.
Svar från Umbro UK
Hi Andrew, thanks for the five-star review. We appreciate your feedback and are glad you enjoyed the tops and delivery!
Umbro Customer Service
Solid 👍
First time subscriber discount even on sale items!! Otherwise solid service, nothing to complain about. 👌
7 maj 2025
Svar från Umbro UK
Thanks for taking the time to leave a five-star review - we appreciate your feedback! We're happy to hear you enjoyed our service. We're also glad you could use the first-time subscriber discount on sale items. Thanks for being a subscriber!
Umbro Customer Service
Svar från Umbro UK
We're happy to hear that your purchase met your expectations. Thank you for your positive feedback!
Some lovely rugby gear shame the…
Some lovely rugby gear shame the contract has gone over to someone else x
20 mars 2025
Svar från Umbro UK
Thank you for your kind words about our rugby kit! We're sorry that the contract has changed hands for the moment, but we appreciate your feedback and will continue to strive for the best possible customer experience.
Kind regards,
Umbro Team
Great shop and great boots
2 maj 2025
Svar från Umbro UK
We're so glad you enjoyed your purchase David! We appreciate your kind words and hope to see you again soon.
Kind regards,
Umbro Team
Svar från Umbro UK
Fantastic to hear your positive comments Tom! Thanks for taking the time to leave us a 5 star review.
Kind regards,
Umbro Team
No pidan por Umbro México
Si no es compra por ML o amazon, no compren nada de Umbro. El seguimiento es malísimo. No puedes contactar con ellos, nulo seguimiento de tu pedido. A mi me robaron; el paquete nunca llegó. En la página para México no responden tus mensajes. Sólo te cobran y desaparecen.
15 maj 2025
Omdöme utan inbjudan
Svar från Umbro UK
Hi Jaime, I'm sorry that you have had a poor experience. Based on your message it appears that you ordered from a different Umbro outlet. I would recommend contacting them directly for assistance with your order.
Umbro Customer Service
Said the product was in stock, but not
Said the product was in stock, then refunded me the told the product was no longer in stock.
1 maj 2025
Svar från Umbro UK
Hi James, I'm very sorry that we were unable to fulfil your order. We are working to resolve this technical error to prevent it from happening again in future.
Umbro Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.