Spotlight Oral Care UK Omdömen 

1 658
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have had a spotlight toothbrush for 3 years. I order new toothbrush heads but the toothbrush itself is still going strong. Holds it's charge really well (3 weeks ish). I had Phillips sonic toothbush... Se mer

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Betygsatt 5 av 5 stjärnor

I have had a Spotlight toothbrush for a while and have been very pleased with it. Unfortunately it developed a problem and I contacted them for advice. Quite honestly I was absolutely blown away by... Se mer

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Betygsatt 5 av 5 stjärnor

I have purchased two of these tooth brushes in the last few years and can honestly say they are the best dental products I have ever purchased. I have previously used far more expensive electric toot... Se mer

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Betygsatt 3 av 5 stjärnor

Toothpaste is fine, if expensive, but the new tube design is AWFUL. The nozzle size has been increased, which means that far too much toothpaste comes out. If I were a cynical person, I would suspect... Se mer

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Företagsinformation

  1. Leverantör av skönhetsprodukter
  2. också i
  3. Butik med tandvårdsprodukter
  4. Hälsa- och skönhetsbutik
  5. Kosmetisk tandvårdsmottagning
  6. Skönhetsartiklar
  7. Tandblekning

Om Spotlight Oral Care UK

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Created by Dentists

Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.

Made With Care

Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(1 658)

292 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Returns


I ordered replacement heads for my sonic toothbrush expecting to get white ones. I tried calling a number replacements received a different model. The bases were obviously much larger
Not having any information about my model I assume these are for the Pro and not for mine. The heads are still in their original unopened packing
As the are obviously of no use to me I would like replacements to fit mine or a refund
As I don't have access to the internet I do not know what your procedure is and this seems the onply way to contact you as the phone number on the packet is apparently not available
I would appreciate your response

16 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for your feedback Mr Douglas, and please accept our apologies for the confusion and inconvenience caused.

A member of our customer care team has now responded to your email with the next steps to help resolve this issue. Please refer to that message for further details.

We apologise again for the difficulty you experienced and appreciate your patience while we work to get this sorted for you.

Betygsatt 5 av 5 stjärnor

Brightened teeth

Everything arrived well packaged and quite quickly. Ive had the sonic toothbrushes before and now have the Pro sonic toothbrush and some of the tooth powders snd some toothpastes. Teeth are beginning to look much brighter, smoother and stain free!

15 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and well packaged.

Betygsatt 5 av 5 stjärnor

Great service in resolving the problem

Great service in resolving the problem. Replacement sent very promptly.

13 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you so much for your lovely feedback 😊

We’re delighted we could help resolve the issue quickly for you, and we really appreciate you taking the time to share your experience.

Kind regards,

Suzanne

Betygsatt 5 av 5 stjärnor

Arrived within a few days of ordering.

Arrived within a few days of ordering.
Very effective brushing with three different modes. Would recommend it.

14 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're enjoying the different features.

Betygsatt 5 av 5 stjärnor

Amazing!

Amazing teeth whitening powder. Could see a huge difference after a couple of uses will a hundred percent buy again.

20 april 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for your fantastic review Elle! We're thrilled to hear you noticed such a huge difference after just a couple of uses. It's wonderful to know you're so happy with the results.

Betygsatt 5 av 5 stjärnor

It's great.

My teeth have yellow stains that make me uncomfortable when I smile. I tried a few different teeth whitening as I don't like the idea to go for a treatment. Recently, I got a teeth whitening powder from Spotlight Oral Care to try. It's very good. I saw the stains faded and my teeth are whiter. I feel much more confident when I smile. Happy with the result.

20 april 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for sharing your experience Mia! We're delighted to hear that you've seen such great results with the Teeth Whitening Powder.

Betygsatt 5 av 5 stjärnor

Had a problem with my replacement…

Had a problem with my replacement charger. The company ended up providing me with a replacement toothbrush. They were very prompt and responsive throughout.

18 april 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for your wonderful review! We're delighted to hear that our team was able to resolve the issue for you and that you found the process prompt and responsive.

Customer satisfaction is very important to us, and we're pleased we could help.

Betygsatt 1 av 5 stjärnor
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

We appreciate your feedback Yaroslava. Whitening may vary on different factors. A member of our team will be reaching out to further discuss your experience.

Betygsatt 5 av 5 stjärnor

Designed by dentists

My toothbrush, toothpaste, whitener and all the products that i have purchased from these ladies, has had a very positive effect on my teeth. My own dentist and hygienist both noticed the difference in my teeth and gums. Very happy customer

11 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you Jacqui for leaving us this lovely, positive review. We are thrilled that our products have had such a positive effect on your teeth and that your dentist and hygienist have noticed a difference in your teeth and gums. Thank you so much for your support.

Betygsatt 5 av 5 stjärnor

Quick prompt processing of order

Quick prompt processing of order
Order arrived quickly as advised
Product working well in my teeth, colour disfiguration not as obvious

17 april 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you Louise for taking the time to leave us this lovely review. We are delighted to hear that the product arrived quickly and is working well for you. We really appreciate your custom.

Betygsatt 5 av 5 stjärnor

Fantastic company and excellent…

Fantastic company and excellent customer service. Faulty toothbrush replaced immediately and all other issues and enquiries have been dealt with swiftly and kindly. What a breath of fresh air (or breath! 😁) Will continue to use Spotlight Oral Care UK for all our families dental needs. A+++++++

20 mars 2026
Omdöme utan inbjudan
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

We are very grateful for your lovely review and are thrilled to hear that you found the customer care excellent - this means the world to us. Thank you for your custom and support - we really appreciate it.

Betygsatt 3 av 5 stjärnor

UV light has already failed

UV light has already failed

16 april 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for your feedback, and we’re sorry to hear you’ve experienced an issue with the UV light.

I have reached out to you via email with some troubleshooting steps, and we hope this helps resolve the issue for you quickly.

Kind regards,

Suzanne

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. They dotted my problem very quickly thank you

8 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you so much for your lovely review! We’re delighted to hear that your problem was sorted quickly and that you were happy with the service provided.

We really appreciate you taking the time to share your experience.

Kind regards,
Suzanne

Betygsatt 2 av 5 stjärnor

Excess cotact

It's a toothbrush, I don't need daily contact via email. When I mentioned this in a review someone phoned me at work using a number I'd assumed would be only for problems with the delivery.

6 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Hi Russell,

Thank you for your feedback, and I’m sorry to hear that you felt there was too much contact from us.

I have now unsubscribed you from our mailing list, so you will not receive any further marketing emails from us.

I also apologise if the follow-up phone call caused any inconvenience. We appreciate you taking the time to share your experience with us.

Kind regards,
Suzanne

Betygsatt 5 av 5 stjärnor

Spotlight oral cares teeth whitening…

Spotlight oral cares teeth whitening gel is lovely I've used it for 10 days now and I can see a difference

7 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you so much for your lovely review! 😊 We’re delighted to hear you’ve been using the whitening gel for 10 days and are already noticing a difference. That’s fantastic to hear! We really appreciate you sharing your experience and hope you continue to love your results ✨

Betygsatt 2 av 5 stjärnor

Disappointing

I am disappointed with this brush and the customer services , on purchase it was not clear that it didn’t come with a travel case anymore. I contacted customer services who said they didn’t supply them as they wanted to save to be more eco - which is rubbish. I travel a lot and I am not going to have my toothbrush loose in my case , they agreed to send me one but never did and when I followed up they didn’t respond . Probably irrelevant now as I am about to give up on the brush , It does a good job of cleaning but unless I hold my lips up the back of the head causes sores on the inside of my mouth.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Hi Elli,

Thank you for your feedback, and I’m very sorry to hear about your experience.

I apologise that you did not receive a response regarding the travel case. Unfortunately, I am unable to view your previous email correspondence from here, so could you please send another email to info@spotlightoralcare.com and include your delivery address?

Once we receive this, I will personally look into it so that we can arrange to have the travel case sent out to you.

I’m also sorry to hear the brush head has been causing discomfort for you. We truly appreciate you taking the time to share this feedback with us.~Suzanne

Betygsatt 5 av 5 stjärnor

Easy ordering

Easy ordering
Fast delivery
Great price

2 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you so much for your lovely review! 😊 We're delighted to hear you found the ordering process easy, delivery fast, and that you were happy with the price too. We really appreciate your support and hope you continue to enjoy your purchase! - Tina-

Betygsatt 5 av 5 stjärnor

Great products and Service.

Delivery of my toothpaste and new heads for my husbands toothbrush was delivered very quickly.

3 maj 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you for your lovely review Penny! We’re so pleased to hear your toothpaste and replacement toothbrush heads arrived quickly. We really appreciate your support.

Betygsatt 5 av 5 stjärnor

The Best Upgrade I’ve Made for My Teeth

I purchased the Spotlight Oral Care Pride Sonic Toothbrush back in July 2023, and it’s been a game-changer.
Before making the switch, I was a loyal Philips Sonicare user. However, I had to buy a brand-new electric toothbrush every two years as they would eventually stop working as intended and start producing a loud noise.
The experience with Spotlight has been the complete opposite. After nearly three years of consistent use, I’ve had zero issues! I simply replace the brush head every 2–3 months, and it’s good to go. Even after all this time, a single full charge easily lasts me a full week or more. In short, Spotlight Sonic is durable, effective, and built to last!

5 april 2026
Logotyp för Spotlight Oral Care UK

Svar från Spotlight Oral Care UK

Thank you so much for taking the time to share your experience Ricky. We are delighted to hear that your Spotlight Oral Care Pride Sonic Toothbrush has been serving you so well over the past few years.

It means a lot to know you’ve found it durable, reliable, and effective, and we truly appreciate your continued support and kind words.

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