I ordered a tiffany bracelet off the designer exchange. It came beautifully wrapped with a coa. I got the tiffany experience of opening a perfectly wraped package, at a bargain price. I love my bracel... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was under the impression the bag I purchased would be cleaned but unfortunately I was wrong. It was full of dust, debris and crumbs within the bag and old rusty coins inside each pocket.
Företaget har svarat
Kenya is is very good at wat she does this lady made me feel so welcome and that makes me want to make a purchase so thanks to Kenya you have gained a new customer THANK YOU KENYA 🤠👍🏾
Excellent service throughout. Shoes arrived beautifully packed and are so lovely. They look like new. I have been looking for these particular loafers for sometime. Late night shop 😂🌟. Thank yo... Se mer
Företaget har svarat
Företagsinformation
- Butik med begagnade kläder
- Klädbutik
- Butik för modeaccessoarer
- Butik med handväskor
- Second hand-butik
- Butik med vintagekläder
Om Designer Exchange UK
Skrivet av företaget
Born Out of Knightsbridge in 2013
Here at Designer Exchange our journey started with a simple goal, to make designer fashion accessible to all, not just the few.
Our warm and welcoming atmosphere is for everyone, no matter who you are or where you live, and no matter if you are buying, selling or simply browsing.
Over the years, we have grown and evolved to become the go-to destination for preloved luxury fashion. We have expanded our offerings to include a wide range of womenswear and menswear clothing, shoes, bags, and accessories, all carefully curated and authenticated by our team of in-house experts.
What sets us apart is our commitment to providing a seamless and enjoyable shopping experience for our customers. Whether you are buying or selling, we offer a range of convenient and flexible options to suit your needs whether you are visiting in-store or shopping online.
Whether it’s your hobby, hyphen or hustle, we’re passionate about growing the preloved community.
The UK’s No.1 Home of Preloved Luxury
Skrivet av företaget
- Whether you’re looking to buy, sell or exchange, Designer Exchange provides you with the safest way to buy and sell your preloved fashion from clothing to handbags and more!
Double-Lock Authentication
Always Authentic
All items at Designer Exchange are double-lock authenticated, with a combination of leading AI technology alongside our dedicated team of in-house experts.
Kontaktuppgifter
191 Brompton Road, Knightsbridge, SW3 1NE, London, Storbritannien
- designerexchange.wecare@webuy.com
- uk.designerexchange.com
4,3
Utmärkt
6 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Great experience! So easy, so fast to receive item too!! Now looking for next item to purchase!
5 april 2026
Svar från Designer Exchange UK
Hey there!
Thank you for sharing your wonderful review!
We're happy you had such a great experience shopping with us. It's wonderful to hear you found the process easy and the delivery quick. We appreciate your feedback and hope you find something else you love!
Kind Regards,
Sanjeet
Easy website to navigate & fast delivery
Easy website to navigate - and fast delivery! Only missing one star due to not having close up photos of the defects - they wre described, but no photos
31 mars 2026
Svar från Designer Exchange UK
Hey Anne,
Thank you so much for your feedback!
We’re really glad you found the website easy to navigate and that your order arrived quickly.
We truly appreciate your note about the detailed photos, that’s very helpful, and we’ll work on including more detailed close-up images in the future to give you an even better idea before purchasing.
Thanks again for your support, and we hope to make your next experience a full 5 stars!
Regards,
Anoushka
Thank you so much Michael in helping us…
Thank you so much Michael in helping us with this awesome Chain Detail Sunglasses 🕶️ and just in time for our so called summer 🌺
There are beautiful,
And off course we’ll be back for more amazing items online and at your London location,
🫶
30 mars 2026
Svar från Designer Exchange UK
Hey Karlos,
Thank you for the five-star review!
I’m really glad you love the Chain Detail Sunglasses, perfect timing for the “summer” indeed.
We can’t wait to have you back for more amazing finds, both online and in London. See you again soon!
Regards,
Anoushka
Very efficient
Very efficient. Great products and fast and secure sending. I strongly recommend !
30 mars 2026
Svar från Designer Exchange UK
Hey Customer,
Thank you for the five-star review!
I’m really pleased you’re happy with the products and the service.
Hope to see you again soon!
Regards,
Anoushka
Amazing experience- fast and efficient
Amazing experience- fast and efficient! Bag exactly as described. Will be using again! X
30 mars 2026
Svar från Designer Exchange UK
Hey Louise,
Thank you so much for your kind words!
I’m really glad you’re happy with your purchase and that everything met your expectations.
We’d love to have you back anytime!
Regards,
Anoushka
No sign of order!
2 april 2026
Svar från Designer Exchange UK
Hi Mrs Jones,
Thanks for your feedback, and I’m really sorry for the delay with your order.
I just wanted to let you know that your order has been processed and is currently waiting for collection by the courier. Due to the recent weekend and bank holidays, collections and deliveries are taking a bit longer than usual. We completely understand how disappointing this can be, and we truly appreciate your patience while the courier service catches up.
We also hope you understand that a one-star review has a significant impact on our small business, especially when the delay is due to factors outside of our control. We’re always here to help and do everything we can to ensure a smooth experience.
If you need any further updates, please don’t hesitate to reach out to us at https://tinyurl.com/bkdh8vdd.
Kind Regards,
Sanjeet
Delivers exceptional service repeatedly
I'm a regular customer of DE because they constantly exceed expectations.
Their products are always amazing, often in excellent condition. They are swift to answer queries and your purchase always arrives when they say it will.
The best platform for pre loved/ new designer items. Try them, you will not be disappointed.
31 mars 2026
Svar från Designer Exchange UK
Hi Jones,
Thank you for sharing your feedback and for rating us 5 stars :)
Your continued support means the world to us. We strive to ensure every designer piece meets those high expectations, and we’re thrilled to hear our swift service and delivery have hit the mark for you.
We can’t wait to serve you again soon!
Regards,
Jesica
Svar från Designer Exchange UK
Hi Michelle,
Thank you for sharing your feedback and for rating us 5 stars :)
We are so happy to hear that! It’s great to know you're pleased with your items and our service.
We hope you keep shopping with us!
Regards,
Jesica
Fabulous find
Great service. Love this shop. Andrew was amazing and very helpful ❤️
4 april 2026
Omdöme utan inbjudan
Svar från Designer Exchange UK
Hey Kerry!
Thank you for sharing a fantastic review with us!
We're thrilled to hear that you received great service and love our store and collection! We are so glad to know our staff member was helpful to you. It truly means a lot to us!
We hope you keep finding fabulous collections with us!
Kind Regards,
Sanjeet
Had a lovely day looking at some…
Had a lovely day looking at some gorgeous Loewe bags with Andrew! He was so kind and helpful
4 april 2026
Omdöme utan inbjudan
Svar från Designer Exchange UK
Hey Maxine!
Thank you for this wonderful review!
We're happy to hear that you had a lovely experience viewing the Loewe bags in our collection. We appreciate your kind words regarding the assistance you received during your visit, and we'll surely let the staff know of the kind words you shared!
Hope you keep shopping with us!
Kind Regards,
Sanjeet
The best experience
Andrew helped me find my dream Chanel bag- I am absolutely thrilled!! He was so knowledgeable and explained the history of the bag (secret compartments for love letters!) and the perfect way to care for it! He was amazing and I’m so grateful! Thanks Andrew
4 april 2026
Omdöme utan inbjudan
Svar från Designer Exchange UK
Hey Claudia!
Thank you for sharing a wonderful 5-star review!
We're thrilled to hear that you found your dream bag! It's wonderful to know that the store staff was able to help you with the item's history and care. We'd surely let them know the kind words you shared!
We hope you visit us soon and shop with us again!
Kind Regards,
Sanjeet
Svar från Designer Exchange UK
Hey Julia!
Thank you for sharing wonderful feedback!
We're glad to know you enjoyed our collection and found our prices good. We hope you shop with us again soon!
Kind Regards,
Sanjeet
I like Cisely she is lovely and help me…
I like Cisely she is lovely and help me a lott. Thanks i’m very happy
4 april 2026
Omdöme utan inbjudan
Svar från Designer Exchange UK
Hey Khanh Linh!
Thank you for sharing an amazing review!
We are so happy to hear that you had a wonderful experience and that our team member was able to help you. Your recommendation means a lot to us!
We hope you visit us soon again!
Kind Regards,
Sanjeet
berry good thanks ❤️
27 mars 2026
Svar från Designer Exchange UK
Hey Gabriela!
Thank you for giving an amazing 5-star review!
We're glad to know you find our service and collection good. We hope you keep shopping with us!
Kind Regards,
Sanjeet
Svar från Designer Exchange UK
Hey Lusamba,
Thank you for your kind feedback! We’re so pleased to hear that you were happy with the packaging and delivery service.
We always aim to ensure your items arrive safely and promptly, so it’s great to know we met your expectations. We truly appreciate your support and hope to serve you again soon!
Regards,
Anoushka
5 Star Service!
I have followed Designer Exchange for years and made my first purchase this week and I couldn’t be happier, the whole process from start to finish was great and so easy, the WhatsApp chat was so helpful and so quick to respond extra thanks to Erin! 5 star service and a great price for my little Chanel Bag!
26 mars 2026
Svar från Designer Exchange UK
Hey Rosemary,
Thank you so much for your lovely feedback! We’re absolutely delighted to hear that your first purchase with Designer Exchange was such a positive experience.
It’s wonderful to know that you found the process smooth and easy, and that our WhatsApp team could support you so quickly. We’ll be sure to pass on your kind words to Erin she’ll be thrilled to hear your appreciation!
We hope you’re enjoying your beautiful Chanel bag, and we look forward to helping you again in the future.
Thanks again for choosing Designer Exchange!
Regards,
Anoushka
I may have purchased one or two items…
I may have purchased a one or two items from this company 😊 and so far so good! All items received exactly as described with care taken in the packaging and delivery was quick too. Definitely recommend this shop for pre loved designer items. Have also visited the Cheshire Oaks store on a couple of occasions and the staff there are lovely and happy to source items for you👌🏼
25 mars 2026
Svar från Designer Exchange UK
Hey Customer,
Thank you so much for your kind feedback.
We’re delighted to hear that you’ve had such positive experiences with your purchases and that everything arrived as described, well-packaged, and promptly delivered. It’s also wonderful to know you’ve enjoyed visiting our Cheshire Oaks store and found the team helpful and welcoming.
We look forward to helping you find more perfect pieces in the future.
Regards,
Anoushka
Bekka at Designer Exchange Cheshire…
Bekka at Designer Exchange Cheshire Oaks was an absolute star in helping me find the right bag at the right price for my special event. Thank you so much for your help! I love my Chanel clutch!
30 mars 2026
Omdöme utan inbjudan
Svar från Designer Exchange UK
Hey Eva,
Thank you so much for your lovely feedback.
We’re thrilled to hear that Bekka was able to help you find the perfect bag for your special event. It’s wonderful to know you love your Chanel clutch!
We’ll be sure to pass along your kind words to her. We hope you have an amazing time at your event and look forward to welcoming you again soon.
Regards,
Anoushka
Svar från Designer Exchange UK
Hey Tracey,
Thank you for your kind feedback.
We are delighted to hear that you are pleased with your latest purchase, and that your second online experience with us has also met your expectations.
We look forward to serving you again.
Regards,
Anoushka
Great experience
Gorgeous item and really quick delivery well packaged all round good experience. I always worry a little bit about buying designer secondhand but felt very comfortable. Thank you!
25 mars 2026
Svar från Designer Exchange UK
Hey Josh,
Thank you so much for your kind words! We’re delighted to hear you love your item and that it arrived quickly and beautifully packaged.
We completely understand that buying designer pieces secondhand can feel a little uncertain, so it means a lot to know you felt comfortable and had a positive experience with us.
We hope to welcome you back again soon!
Regards,
Anoushka
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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