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Ue Coffee Roasters Omdömen 370

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TrustScore 5 av 5

4,8

Kafferosteri
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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Attended the Bring your own Sage session- amazing value for money, Jack was exceptionally knowledgeable and taught all 4 of us loads in the session. Far more confident adjusting the machine for differ... Se mer

Betygsatt 5 av 5 stjärnor

Bought an E1 Prima through UE and haven't ever had a better experience with a company before. Received a call straight away asking us if we'd like to have one of the team come to install the machine t... Se mer

Betygsatt 5 av 5 stjärnor

Amazing company! Always pop in halfway through my dog walk..if there is banana bread left, I’ll always get as it’s so tasty!

Betygsatt 5 av 5 stjärnor

I attended a Bring your own Sage machine class yesterday morning (20/04/2024). The class was held directly in the main roastery section of UE and hosted by Jack. The session was brilliant. Really pe... Se mer

Företagsinformation

  1. Kafferosteri
  2. Leverantör av kaffebryggare
  3. Kaffebar
  4. Kaffegrossist

Skrivet av företaget

Ue Coffee Roasters is an independent speciality coffee roastery based in the UK, dedicated to coffee excellence, sustainability, and freshness. We source high-quality beans through fair direct relationships with farmers around the world, ensuring traceability and ethical practices at every step. Our passion is to roast coffee that highlights unique origins and flavour profiles, delivering both wholesale and retail coffee solutions to cafés, restaurants, offices, and home brewers. We are proud to be highly rated on Trustpilot, where our customers regularly share reviews about our freshly roasted coffee, subscription service, and outstanding customer care. Whether you are looking for single origin beans, blends, or professional barista training, Ue Coffee Roasters is your trusted partner in the speciality coffee industry.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

370 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

I am a coffee lover and have all too…

I am a coffee lover and have all too often been disappointed by the experience and taste of the main stream coffee shops, that is until finding UE coffee and roastery.
Not volume but quality, the coffee is silky and flavoursome, each cup is an altogether wonderful experience to be enjoyed again and again.

23 januari 2025
Betygsatt 3 av 5 stjärnor

Good product, misleading picture.

I am very satisfied with the product, it does what is says on the box, with great result.
However, on the website it is advertised as being sold with a rather large coffee bean holder, where as when the product arrived and I unboxed it, it came with a much smaller bean holder, which is clearly half the size than displayed on the website.
Which is a shame, as it is false advertisement, especially for such an expensive piece of equipment.

24 januari 2025
Logotyp för Ue Coffee Roasters

Svar från Ue Coffee Roasters

We appreciate you taking the time to leave a review. We are disheartened to learn that you received the wrong item. This review is the first indication we've had of the issue. Had you informed us upon receiving your delivery, we would have promptly collected and replaced the item in accordance with our policy. We were completely unaware that the manufacturer sent you the shorter hopper, which seems to be an error in selection. The grinder you chose is listed with two hopper sizes on our website. It is important to clarify these details for other potential customers, as we would have addressed the problem immediately if we had been notified.

Betygsatt 5 av 5 stjärnor

Great service!

Thanks to UE for providing such a good service.

It’s refreshing to have friendly, helpful and prompt communication/delivery, especially when I’m trying to action something quickly as I was.

17 januari 2025
Betygsatt 5 av 5 stjärnor

Attended the Coffee Masterclass for the…

Attended the Coffee Masterclass for the Sage Machine at Ue Roasters, and it was excellent! Jack was a great teacher, offering plenty of tips and advice. My coffee is now exactly what I’ve been aiming for—highly recommend!

18 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Organic house blend

Tried the organic house blend for the first time and loving it. Don’t live in the Uk anymore but always try to order Ue coffee when I visit. Can’t go back to supermarket coffee!

15 januari 2025
Betygsatt 5 av 5 stjärnor

Coffee bean search

I have been searching for a good, rich, flavoursome coffee bean and have finally found one!
A small range of beans but they have such a depth of flavour and quality, more choice isn’t required.

13 januari 2025
Betygsatt 3 av 5 stjärnor

Received the wrong grind size for one…

Received the wrong grind size for one of my two coffee orders.

6 januari 2025
Logotyp för Ue Coffee Roasters

Svar från Ue Coffee Roasters

We appreciate you taking the time to leave a review. We are disheartened to learn that you received the wrong grind size for one of your coffees. This review is the first indication we've had of the issue. Had you informed us upon receiving your delivery, we would have promptly collected and replaced the coffee in accordance with our policy. We were completely unaware that there was an issue with your grind which could have very easily been rectified. It is important to clarify these details for other potential customers, as we would have addressed the problem immediately if we had been notified.

Betygsatt 5 av 5 stjärnor

I purchased the Tasting and Sensory…

I purchased the Tasting and Sensory course for my dad’s birthday present it was a really enjoyable experience! We were taken through the cupping process, identifying the flavours and aromas. It was interesting to try and compare the different coffee varieties. Thank you Jack for taking us through the course!

11 januari 2025
Omdöme utan inbjudan

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