Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My cup has reignited my love of looseleaf tea. So easy to use, wash and keeps the tea nice and hot. The cork holder is perfect, as your hands don’t get burnt on the glass. Really happy with my purcha... Se mer

Betygsatt 5 av 5 stjärnor

I love my SoleCups! Easy to keep clean, 530ml of tea is enough to survive couple hours, infuser is perfect size, siliconband make easier to hold the cup and of course, cups comes with my favorite colo... Se mer

Betygsatt 5 av 5 stjärnor

Contact straight away to point out that the items I ordred weren't compaitable with each other and one was out of stock. A replacement item was arranged within minutes and shipped straight away. Excel... Se mer

Betygsatt 5 av 5 stjärnor

What a super small company - always able to help…I needed a replacement lid for a bottle & they were happy to send one out free of charge. Also a replacement seal for an original sole cup & again in... Se mer

Företagsinformation

  1. Butik
  2. Porslinsbutik
  3. Kaffebar
  4. Bänkskivor
  5. Tebutik
  6. Grossist

Skrivet av företaget

SoleCup is a Birmingham based family run company focused on creating long-life alternatives to disposable items. We’re on a mission to reduce waste and improve taste for coffee, tea and smoothie drinkers. Our eco-focused company has grown out of a love for good coffee and the simple idea that using less and caring for the environment are the basics of a sustainable lifestyle. We want you to know we are passionate about reducing the use of disposable cups and single use plastics and we encourage a refuse, reduce, reuse and recycle philosophy. We have carried this philosophy into products we have added to the range and ensure all packaging is either recyclable or bio-degradable.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

505 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing cup for looseleaf teas!

My cup has reignited my love of looseleaf tea. So easy to use, wash and keeps the tea nice and hot. The cork holder is perfect, as your hands don’t get burnt on the glass. Really happy with my purchase. I will definitely be treating myself to another one.

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my SoleCups

I love my SoleCups! Easy to keep clean, 530ml of tea is enough to survive couple hours, infuser is perfect size, siliconband make easier to hold the cup and of course, cups comes with my favorite colours.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service and speedy shipping

Contact straight away to point out that the items I ordred weren't compaitable with each other and one was out of stock. A replacement item was arranged within minutes and shipped straight away. Excellent customer service from Paul and great products. Would definitely recommend thsi company

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A cup, no a mug ,no a dream

This is one of the best things I've bought all year! It's not just useful, it's colorful and pretty too. I work at a coffee shop, and my drinks just taste better in this cup. My only tiny complaint (because nothing's perfect, right?) is that the steam relief valve is a little weird. If I fill it up and want to drink it quickly, it spills a little.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredible Customer Service!

Incredible Company! I have purchased 3 times from this company previously and today needed some assistance from Customer Service, and wow what a breath of fresh air to have an immediate response resolving my issue. This has made me love the company even more the fact they really care about their customers. Thank you very much, i have just made another purchase from you for a Christmas present and will continue to purchase in future ☺️

22 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Product was not delivered directly to…

Product was not delivered directly to me. Then it was send back and noone by SoleCup reacted. After weeks I told SoleCup, that I didn´t get the product, but payed already for it. They proved it and after that send me the money back minus delivery cost.
So just make sure, that you track everything on your own - then it might be good, maybe even very good.

29 augusti 2025
Logotyp för SoleCup

Svar från SoleCup

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience.

Your order was dispatched promptly and tracking was provided. When the parcel reached customs, we confirmed with you that the import duties needed to be paid in order for delivery to continue. Unfortunately, as these fees weren’t paid, the parcel was returned to us by the courier.

As stated at checkout, international customs charges are the responsibility of the recipient. Once the item was returned, we issued a refund minus the original delivery costs, which only covered part of the actual shipping fee.

We always aim to be transparent and helpful, and we’re glad the refund was processed for you.

Betygsatt 5 av 5 stjärnor

Love!!

I purchased a Sole Cup for myself in March and have pretty much used it every day since - I love it! I have since bought one for my mum and she also loves it. The cups are very good quality and excellent value for money. The delivery was also very prompt. Couldn’t recommend enough!

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Nearly there

Great looking and quality coffee cup. Two things that brought it down from a 5 star. Firstly purely from an engineering standpoint it bothers me that the lever that clips down over the sippy hole doesn’t fold back nice and flush into the lid which would’ve been a reasonably easy design alteration. Secondly, when drinking, your top lip sits on/against the large round ridge of the centre of the lid, which is just a bit uncomfortable and again would’ve been a very easy design alteration to make it more comfortable. Hopefully the next design takes these things into consideration.

5 oktober 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great cup

Great cup, does the job.
The rubber band stops you getting burnt but can still let quite a lot of heat through when freshly boiled water.
Also a sense of insecurity with the lid as there's no audible "click" shut, so you feel like it could just leak at any time.

3 oktober 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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